Car hire at Santo Domingo Las Americas Airport
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Cheap car rentals at Las Americas Airport
| Economy | C$ 30/day |
| Compact | C$ 46/day |
| Intermediate | C$ 40/day |
| SUV | C$ 63/day |
| Full-size SUV | C$ 73/day |
| Mini | C$ 26/day |
| Passenger Van | C$ 126/day |
| Premium SUV | C$ 107/day |
| Compact SUV | C$ 39/day |
| Intermediate SUV | C$ 45/day |
| Supplier choice | C$ 48/day |
| Standard SUV | C$ 71/day |
Top tips for renting a car at Las Americas Airport
- If you are considering car rental at Santo Domingo Las Americas Airport (SDQ), you will find that it could not be any easier. There are several major rental car companies that have an operation here as well as some local ones. All the rental car companies have their customer service counters in the centralized exit hall that sits near the North Terminal. All of the cars that are available for rent reside in the parking lot adjacent to the terminal buildings.
- One of the great advantages of car rental at Santo Domingo Las Americas Airport is the ability to travel up and down the beautiful coastline you will find in this area. In fact, once you leave the airport in your rental car, you can hop on Highway 3 that will take you up and down the coast to a number of popular spots along the blue waters of the Caribbean Sea.
- One of the main benefits of car rental at Santo Domingo Las Americas Airport is the fact that there is not much in the way of public transportation to get you from the airport to the center of Santo Domingo. While there are taxis, town cars, and shuttle services available, these can become quite pricey and in fact, can cost as much as 2570 DOP (45 USD). That is one of the reasons that renting a car is such a cost-effective way to spend a few days traveling in this area.
- When you are ready to return your Santo Domingo Las Americas Airport car rental after your trip, doing so at this airport is quite easy. As you approach the airport from either direction on Highway 3 you will find ample signage directing you to the airport and the rental car lots. When you have arrived at the lot for rental cars, park in an appropriate space for your rental car company, and then you may drop your keys in the provided dropbox without having to speak to an agent or wait in any lines.
- 25% of our users found rental cars at Las Americas Airport for C$ 51 or less
- Book your rental car at Las Americas Airport at least 1 day before your trip in order to get a below-average price
FAQs about renting a car at Las Americas Airport
What type of documentation will I need to rent a car at this location?
There's not much documentation you will need to rent a car at this airport. When you are renting your car, you must present a valid driver's license from your country of origin that has the name of the person renting the car on the license. If the license is not in the English or Spanish language, you also need to present an International Driving Permit. It’s recommended to contact the rental agency ahead of time to make sure you bring all the documents required.
What is a good type of car to rent when visiting this area?
Because there is so much beautiful scenery to see here, and you will generally find good weather here all year round, this is the perfect opportunity to rent a convertible and travel around this area with the ocean breeze in your hair. If you are making a romantic getaway, this may be a great time to rent a luxury automobile.
What are some of the amenities I can expect to find at this airport when renting my car?
Am advantage of renting a car at a smaller airport like this is that you will find that with the rental car counter inside of the terminal building, travelers can access all of the amenities at the airport while they rent their car. When you are visiting this airport, you will find ample amenities such as a number of banking services, baggage wrapping, VIP lounges, plenty of food and beverage options, duty-free shopping, and retail stores.
How much does it cost to rent a car at Las Americas Airport?
On average a rental car at Las Americas Airport costs C$ 55 per day.
What is the cheapest car rental company at Las Americas Airport?
In the past 72 hours, the cheapest rental cars were found at Zezgo (C$ 30/day), Final Rentals (C$ 43/day) and Europcar (C$ 44/day).
Which car rental companies will pick you up at Las Americas Airport?
Car rental companies that offer shuttle or pick-up services from Las Americas Airport to off-airport locations include Hertz, Dollar, Budget, Sixt, Thrifty, and Firefly.
Santo Domingo Las Americas Airport car rental reviews and directory
Alamo
5.9
Fair
71 reviewsCleanliness
6.2
Comfort
5.9
Pick-up/Drop-off
5.7
Value for money
5.8
One location in Santo Domingo Las Americas Airport
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2.0 Poor
Mar. 2020
Pros:
I didn’t like anything.., When I got there, they told me that they didn’t recognize the insurance that I paid before I got there. Then, they increased the car prices and wanted to get the insurance from them for a lot of money, then another $500 down in case something happened... My question was how they can make people pay all that money for a liability insurance2.0 Poor
Feb. 2020
Pros:
Nothing, the customer service sucked! My reservations were canceled due to time difference that I was not made aware of when booking plus they did not problem solve were very dismissive and said they had No cars at all.Cons:
Customer service could have advised about the time difference plus the hold of vehicles. I should have been guided to other rental companies that would have given me a better deal. I had to figure it all out by myself. They guys there suck big time.2.0 Poor
Feb. 2020
Cons:
We have paid but didn’t get a car! They rented out from under us. We were a day late due to a reschedule implemented by American Airlines. When we called to tell them when we would be picking it up, the lady hung up on us twice, we couldn’t get thru several times and finally we got a hold of someone who told us they rented it and had no more cars available. We need this rental credited back to us. Thanks2.0 Poor
Feb. 2020
Pros:
Nothing!!!!!! They have no cars available, in any class or shape. No notification was made to me about this prior to arrival. We had no vehicle and they offer no alternative. Had to use another company on my own and ended up paying almost double for a rental. Horrible service! On the Dominican Republic all they care is about money! The level of satisfactory customer service is zero!!!!!!2.0 Poor
Jan. 2020
Pros:
NothingCons:
The car could have been available4.0 Mediocre
Jan. 2020
Cons:
When I arrive they only have two cars the one I rent and a biger suv mine DID NOT HAVE LIGHTS YES HEAD LIGHTS BURN ON ONE SIDE insted of gave me the upgrade they release the car like that it cost me more than 150 us dollars as i was stop twice by police not counting how dangerous was driving like thatSixt
4.7
Mediocre
42 reviewsCleanliness
6.1
Comfort
5.7
Pick-up/Drop-off
4.7
Value for money
5.1
One location in Santo Domingo Las Americas Airport
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6.0 Okay
Oct. 2022
2.0 Poor
May 2021
Pros:
The car was nice and comfortable.Cons:
Upon our arrival we had to wait about an hour to be seen. The only person working was handling two transactions, a return and a rental. The car was given dirty on the outside so the scratches were hard to see. We didn’t realize the windshield had a crack in it until a few days later. Luckily I took a video of the car so we didn’t end up being liable for the damage. When we took the car back they said not to worry about it because I had the video. Once there, they told us the temp tags were expired, mind you we picked up the car on 5/2 and it expired 5/3. Why would they give a car with temp tags about to expire the following day? Our car rental was for 20 days. They said they kept trying to call us, I asked to what number and they said your US number, why would they call our US number when we’re in a different county. There was no excuse because they had all of our local information. They said someone would be by the following day to take the new temp plates. We waiting all day, no one showed up and no one even bothered to call. We tried calling them all day even to their emergency number and no one responded. How reassuring is that if we did have some sort of vehicle emergency and we couldn’t reach someone on their emergency number. Not until 2 days later after we kept calling that someone actually picked up and said someone would be by within the hour. We asked for a credit for the inconvenience and all they said was that the card had already been charged and that they couldn’t issue a credit. I work for a University and I handle payments, partial refunds can be issued if they wanted to. It was the most annoying experience ever. Wasted time and days waiting around so that we wouldn’t be stopped by the cops for expired temp plates. When we went to return the car the day we were leaving at 7:00am apparently they didn’t open until 8:00am. How do you have a car rental company where you don’t have someone on site 24 hours a day? After waiting a while a person finally showed up. Then he weren’t the one to process the lift of the $3,000 hold it was another person who wouldn’t be there until about an hour later. Considering our flight was at 10:00am we couldn’t wait around.2.0 Poor
Feb. 2019
Pros:
i had pew booked and prepaid my rental. When I got there they said it was mandatory to add their insurance despite having my own. Then there were extra fees. In total they tried to charge me almost 50% more than what I had already paid.3.2 Poor
Oct. 2018
Pros:
Car was clean.Cons:
Sixt are not very competent people. They say there is a "mandatory" insurance in the country. Funny how the other 20 rental car companies didn't do that. It also took them like an hour to figure out our rental. I saw like 3 other people go to the place next to us and out the door before us. In short, you haven't heard of Sixt because they won't be around long. Go to somebody you have heard of.4.0 Mediocre
Aug. 2018
Pros:
The only positive thing was that they waited for me when I arrived. It was a headache with all the “fine print” and extra money that I had to put down to get the vehicle...Cons:
On my way to the airport I was in a small fender bender & when I got to the airport I webt to check in, the receiver said he would be there waiting for me to sign. When I got back he was gone. The young lady that came to help me called the sup or mgr but she was no help either as they made me miss my flight, didnt accomadate me with anything, then said I could get another car for the day but I have to pay for it. Then I just noticed that the SUPER overcharged me for the fender bender. Something that here in the states would be a couple hundred, they took almost the entire deposit of the $1100 I put down for the car... the worst experience ever...2.0 Poor
Aug. 2018
Cons:
Unexpected $17 per day "Mandatory" insurance even though I am covered by my MasterCard. This would have almost doubled my bill. I ended up not taking the car.National
10.0
Wonderful
1 reviewCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in Santo Domingo Las Americas Airport
NU Car
9.5
Wonderful
8 reviewsCleanliness
9.5
Comfort
9.5
Pick-up/Drop-off
9.5
Value for money
9.2
One location in Santo Domingo Las Americas Airport
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10.0 Wonderful
May 2021
Cons:
Full insurance is a bit high8.0 Very good
May 2021
Cons:
Nothing.. everything was quick and easy!!10.0 Wonderful
Apr. 2021
Pros:
Well is excellent people, all car cleanCons:
Of course!!10.0 Wonderful
Nov. 2021
8.0 Very good
Nov. 2021
10.0 Wonderful
Sep. 2021
E-Z Rent-A-Car
7.3
Good
4 reviewsCleanliness
7.3
Comfort
7.3
Pick-up/Drop-off
7.3
Value for money
7.3
2 locations in Santo Domingo Las Americas Airport
Avis
5.9
Fair
24 reviewsCleanliness
6.3
Comfort
6.0
Pick-up/Drop-off
5.6
Value for money
5.8
One location in Santo Domingo Las Americas Airport
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2.0 Poor
Mar. 2021
Pros:
nothingCons:
They force you to pay more than the price booked, contrary to sixt car rental who keep the price. They charge un DOP but i Receive a receipt in USD. all wrong4.4 Mediocre
Jan. 2019
Pros:
Functional SUV in a country where even the main roads can be sketchy, friendly and reasonably professional service.Cons:
SUV felt poorly maintained, with sloppy steering, a glitchy transmission and numerous dings and small broken parts that we didn’t discover until on the road (a broken windshield wiper for example). The worst part was that my online quoted $360 weekly rate ballooned to over $1300 when all the local BS nickel & dime fees were factored in (including mandatory insurance when I was told on arrival that my third party Allianz policy which I’d already paid for was not valid in the Dominican Republic, even though I’ve used that company everywhere from Tanzania to Thailand). It’s very hard to maintain a rental fleet on a Caribbean island with limited resources - I get that. However, I felt like I was hustled/extorted, and should’ve been informed in advance that I had to buy ‘local’ insurance in order to drive my car away. Shame on Avis.5.6 Fair
Sep. 2018
Cons:
It had a strange smell inside, it had a plastic piece that flew off while we where driving, the suspension had some issues9.6 Wonderful
Aug. 2018
Pros:
Very professional, very close to the airport, easy to get the car, easy to drop it off.Cons:
The car had two issues. One of the tires lost a lot of air and also the battery suddenly died, had to open the hood and move the battery cables, then it worked (happened twice).8.0 Very good
Apr. 2018
Cons:
He hard sell and lying that all rental companies do to rip off people with the CWD...2.0 Poor
Feb. 2018
Pros:
Nothing!Cons:
I ended up with no vehicle and had to cancel the reservation. This is very typical (and chronic) of the Dominican Republic; I show up late a night with my family to find that they want to squeeze us into a car that barely fits 5 people (we are 6). This is not the car I had selected and was willing to pay for (my reservation indicated that it was for a vehicle that can sit 7 people + 3 pieces of luggage). Understanding that this happens all the time, I proactively started calling AVIS in DR a week in advance to avoid surprises. I was suggested to call the date of (again) in order to confirm that we were indeed traveling that date, and to guarantee that the correct vehicle would be there for us. I called the date of the flight, assured the care was already there, and still got a compact car with the excuse that there was no availability. I ended up taking a taxi at 2 AM out of the airport with my whole family (we just don't fit in a compact car!). I was not offer a discounted rate for the crappy/inferior piece of junk they were offering us. In addition, the staff is never helpful, and become rude and belligerent when one tries to indicate that they dropped the ball and all they offer you is to cancel the reservation (obviously for one to deal with the mess of being stuck at the airport). They are so incompetent! By the way, please note 1- I am Dominican, and 2- It happens with all major multinational car rental companies (not just AVIS) in DR, 3- They do try to coerce you into accepting bogus additional services and fee, threatening you that it is mandatory in DR, and holding you and your family hostage. So goddamn frustrating to start one's vacation (repeatedly) on a bad note because, notwithstanding one's best efforts and willingness to pay, one cannot get the vehicle that one needs and reserves, and have to waste one's vacation dates dealing with these type of issues. Such an unpleasant experience (again and again!). Thank you for your time and help.Economy Rent a Car
4.8
Mediocre
29 reviewsCleanliness
5.6
Comfort
5.2
Pick-up/Drop-off
5.0
Value for money
4.9
One location in Santo Domingo Las Americas Airport
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4.0 Mediocre
Mar. 2021
Pros:
Tried to force me to pay $300 more for liability insurance that was "required by law." I stood my ground and they relented, but not after wasting hours of time going back and forth.Cons:
Car smelled like cigarettes2.0 Poor
Mar. 2021
Pros:
NOTHING!! IT WAS A COMPLETE RIP-OFF!!! DO NOT RENT FROM ECONOMY!! DO NOT RENT FROM AMERIRENT, WHICH IS AFFILIATED WITH ECONOMY! Wouldn't rent to me unless I bought liability and collision insurance, for which they wanted $840 on top of the $198 rental fee for the car for 13 days. I refused, and we went through a 2-hour haggling process where I kept refusing...mainly because I had ALREADY purchased the Allianz collision and liability protection online, when i booked the car. Their justification: A small line in the online reservation that said (approximately) "There may be various local charges which must be paid at the point of rental.' From that, they justified charging criminal prices. Ultimately, we couldn't argue with them forever. We finally skipped the collision coverage entirely, and received a 'discounted rate' for liability insurance of 'only' $240. RIP-OFF PRICING TACTICS!! i kept refusing the insurance, and polled several other rental counters...but they were all supporting each other by claiming cars were unavailable or asking outrageous prices. DO NOT RENT FROM ECONOMY!! DO NOT RENT FROM AMERIRENT, WHICH IS AFFILIATED WITH ECONOMY!Cons:
An honest quote with fair pricing would resolve this problem entirely. DO NOT RENT FROM ECONOMY!! DO NOT RENT FROM AMERIRENT, WHICH IS AFFILIATED WITH ECONOMY! Classic bait and switch pricing tactics.10.0 Wonderful
Mar. 2019
Pros:
VERY professional and friendly to me.Cons:
I just don't like how the liability insurance always changes each time we rent.2.0 Poor
Mar. 2019
Pros:
Refused to accept credit card’s CDW, stated it was the law. Once convienced otherwise, refused to mark stone chips on windshield. Car not rented.2.0 Poor
Mar. 2019
Cons:
After I reserved when I got to santo Domingo they daid they dont have any car available very bad I was traveling with 2 kids.3.2 Poor
Feb. 2019
Cons:
Que no abusen tanto con los precios demasiado caro la aseguransaBudget
4.5
Mediocre
26 reviewsCleanliness
6.4
Comfort
6.1
Pick-up/Drop-off
4.7
Value for money
4.1
One location in Santo Domingo Las Americas Airport
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2.0 Poor
Feb. 2020
Cons:
They don’t accept the insurance you offer and I pay for another insurance so I need my money back7.2 Good
Apr. 2019
Pros:
The facility is very close to the terminal but the agent helpfully dropped me off in front using the same car I was returning.Cons:
The car's air conditioner was not up to the task of cooling the car during the sunniest, hottest parts of the days--this was true over several hours while cruising at highway speeds. Also, the suspension was pretty worn out. The car bounced around a lot over rough road surfaces.2.0 Poor
Oct. 2018
Pros:
It was not great.Cons:
When we got to the airport, 3:15am, there were no representatives to tell us where to go. When we found the office, they told me they couldn’t use my credit card because “it doesn’t have numbers on the front”. After a 35 minute argument the guy finally caved and managed to “fix the system” that prevented him from completing the booking. I had declined insurance bc my travel card covers it and they were trying to get me to buy insurance. Anyways, just keep your wits about you. If they try to get crazy call the corporate office for budget...a little tough if you don’t have service though5.2 Fair
Oct. 2018
Pros:
Auto limpio.Cons:
Cobro de seguro indebido.2.0 Poor
Sep. 2018
Pros:
NothingCons:
Didn’t like anything, the guy was hell-bent on selling me an insurance package worth $200 for a rental cost 52 but during the time of booking He was threatening and trying to scare me on what’s going to happen if the car gets hit. Ended up having to leave without a vehicle and take public transport Beware!!!!2.0 Poor
Dec. 2017
Cons:
CommunicationHertz
4.4
Mediocre
22 reviewsCleanliness
4.4
Comfort
4.8
Pick-up/Drop-off
5.0
Value for money
4.4
One location in Santo Domingo Las Americas Airport
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10.0 Wonderful
Jun. 2019
Pros:
Costumer Servise excellent4.0 Mediocre
May 2019
Pros:
MediocreCons:
The insurance rate was ridiculous. The rental car company holds you $1000.00 in your Credit Card as a surety. Unacceptable2.0 Poor
Jan. 2019
Cons:
I paid for the car and insurance on-line. When I got to the airport, I was told that the insurance was no good and that the car and mandatory insurance would cost $950....double what I was quoted on-line.3.6 Poor
Jan. 2019
Pros:
efficient car return at Santo Domingo airportCons:
I booked 2 SUVs for my family vacation to DR and when got to Santo Domingo airport I was told there were no SUVs but they could offer us 2 small cars. When I protested I was met with a shrug and told “it’s the holiday season. There are no SUVs”. It’s clear that there was never an intention to rent us SUVs and it felt like we were lured into renting from Hertz. We ended up paying close to the SUV price for the small cars we got instead. There are beach roads in DR that need SUVs. We had to avoid those. I previously rented SUVs from Avis in Santiago DR during this exact same holiday week with no issue.5.2 Fair
Nov. 2018
Pros:
Staff were friendly and efficient. Pick up and drop off were relatively fast and easy.Cons:
The van was in a significant state of disrepair, the seats were torn and stained, the van had not been vacuumed out (there were cookies laying in the back luggage area, the vehicle had damage on pretty much every corner and side of the vehicle, the window tinting was pealing off. The insurance that kayak is selling on the website does not work in the Dom. Rep. Felt like a bait and switch where they charged 5-6 times as much money for insurance in the country that was was sold to me online (about $400-500 for 9 days), I had to cancel the online policy because it was not accepted in the country of the rental (it shouldn’t be offered!).3.6 Poor
Jul. 2017
Pros:
The van we rented was good!Cons:
They make you buy their rental insurance even though we had bought our own before renting. This doubled the price. Then when I got the final charge it was even more!Enterprise Rent-A-Car
4.3
Mediocre
12 reviewsCleanliness
4.5
Comfort
4.5
Pick-up/Drop-off
4.3
Value for money
4.0
One location in Santo Domingo Las Americas Airport
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2.0 Poor
Oct. 2019
Pros:
I didn’t like anything. We were told when we got to Santo Domingo that they didn’t have a van for us. They had the reservation but no van available to us. We asked when would they have one available they said nothing for the next week. So we ended up paying double the price for the rental. My question is is this a hustle from Kayak and enterprise or just kayak?Cons:
Have honest people work for kayak9.6 Wonderful
Jul. 2019
Pros:
I had issues in the past at DR about the rental Carrara reservations. This time with Enterprise at SDQ airport was very easy and efficient. Pick-up and drop off was very easy. They did not play games like some other companies. Staff were friendly and quick. Thanks for the good service...Cons:
I think ,they should place proper signs after the airport exit to show where the rental cars pick-up area and drop-off area.2.0 Poor
May 2019
Pros:
Staff ignored me and my reservation. Period.Cons:
Maybe they could honor Kayak's reservation system?2.0 Poor
Apr. 2019
Cons:
I arrived and they told me they over booked and had no cars. So I had to rent a car from another company and pay more then twice as much.2.0 Poor
Mar. 2019
Cons:
The company did not have a car for me despite reservation.10.0 Wonderful
Mar. 2019
Pros:
Nothing. I didn't get a car. I noticed this was a trend in the Santo Domingo rental car pickup. Kayak needs to do a better job of warning people that Santo Domingo's rental car companies are difficult to work with. I rented from 3 different places and none of them had cars.Cons:
Everything. I didn't get a car because the guy at the counter said they didn't have any. This also happened at Alamo and Avis. How does Kayak not have a grip on this? Is this a scam that the rental companies are running out of Santo Domingo? Or is Kayak's inventory system flawed? I'd love to know.Europcar
4.2
Mediocre
14 reviewsCleanliness
5.8
Comfort
5.4
Pick-up/Drop-off
4.0
Value for money
4.4
One location in Santo Domingo Las Americas Airport
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Reviews
2.0 Poor
Dec. 2021
Cons:
I reserved a mid-size sedan but they gave ma sub-compact. ThenEurocar forced me to buy their CDW insurance, an expense that was not clearly stated when I made my online reservation and doubled the stated price, and then they told me I had damaged the car and wanted more money, but finally agreed to no extra charges7.6 Good
Feb. 2020
Pros:
Car upgradeCons:
Car not available at pick-up. Insurance more than the rental car price2.0 Poor
Jan. 2020
Cons:
Would have been better if they had honored my reservation. They “had no cars”. What a joke. This seriously compromised my vacation. And Kayak should provide support for this issue.2.0 Poor
Nov. 2019
Pros:
The personal she was acting like she did want to work really nasty !!!Cons:
They need to be train for a better customer Sevice !!2.0 Poor
Jul. 2019
Pros:
They could not meet our reservation despite their confirmation.Cons:
Only give reservations that they can actually rent to customers2.0 Poor
Jul. 2019
Cons:
We rented a car in Santo Domingo, DR a month in advance. When we arrived they did not have our car but their good friend next door had one (3 times the price though). I will NEVER even spell the word EUROPCAR again in my life.Dollar
3.6
Poor
16 reviewsCleanliness
5.4
Comfort
5.4
Pick-up/Drop-off
4.0
Value for money
3.0
One location in Santo Domingo Las Americas Airport
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6.0 Okay
Apr. 2021
Pros:
Had to pay for DR insurance as opposed to the insurance I already paid for. If I used the 3rd party, they were going to put a hold of $1500 on my card. I didn’t want to later on them charge my card for those $1500 so I used their insurance so I paid another $100 plus a hold of $200 then I did when I booked.4.0 Mediocre
Apr. 2018
Cons:
The rental web site offers insurance. The rental agency does not accept the insurance you purchase on the rental web site, and requires you to purchase another, much more expensive, policy before renting the vehicle: no locally purchased policy, no rental! The rental agency suggested calling (international) the insurance company which provides the insurance offered on the rental web site to cancel the policy - not very practical. A rip off coming and going. Dollar and Kayak should be more transparent in what is offered through their services.2.0 Poor
Nov. 2017
Cons:
We were checked in for a car that was clearly too small. We canceled when we got to car and took taxis. Check in took 40 mins with a screaming child. Paperwork was excessive.8.0 Very good
Jul. 2017
Pros:
The car was good, clean, and new.Cons:
the mandatory $10 fee for insurance that i was told about when i arrived.2.0 Poor
Jun. 2017
Pros:
The car was nice when we got the actual car we reserved.Cons:
They didn't have my car upon arrival. They instead gave us a car that seated 3 people less because we were picking up the rest of the family the next day. They didn't give any kind of upgrade or refund for the lesser car they gave us for that day. The charges us 14 dollars a day for a gps when the car the next day had a gps installed in it. When I tried to turn it in at punta cana they said to turn it in at the end in Santo Domingo and then in Santo Domingo they said we should have turned it in at the dollar in punta cana. They sold us additional insurance saying that they could not rent us a car without it even though I already had a policy in hand which had better protection than that which they sold me. Overall terrible renting experience.6.0 Okay
Apr. 2017
Pros:
The price and we had no problems with the car.Cons:
It took FOREVER to complete the paperwork. And the desk was very hard to find. It is in a separate building outside of the SDQ airport.One location in Santo Domingo Las Americas Airport
Locations in Santo Domingo Las Americas Airport
Aeropuerto Intl Las Americas
+1 809 549 0505
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4.4 Mediocre
Mar. 2020
Pros:
The person in charge attitude was awful, he didn't listen or responded to anything I said or asked him, he also wanted to charge for an insurance I declined the whole time. when I did the reservation over Kayak, the rental cost was gonna be under 300 dollars and the man wanted to charge me almost 1000 dollars because an insurance I was needing to have in order to rent the vehicle. he also told I was not forced to rent the vehicle with them.2.0 Poor
Jan. 2020
Cons:
They suck, and don’t rant there2.0 Poor
Jan. 2020
Pros:
NOTHING..I WAS ROBBEDCons:
DO NOT RENT AT ACE IN DOMINICAN REPUBLIC2.4 Poor
Mar. 2019
Pros:
The staff was helpful, even though we ended up canceling the rental.Cons:
The name of the company was different which was not helpful. Our flight was delayed and came in late the lights in the rental place was turned off. Which was discouraging. They turned it on when we approached the door. Our car was gone, they did not take the insurance that I purchased thru Kayak.2.0 Poor
Mar. 2019
Cons:
This is the fourth time that they don’t have ANY unit available (even though that reserve was made 3 weeks before). Don’t rent from ACE or Nelly Rent A Car (same company).2.0 Poor
Feb. 2019
Cons:
They didn't have a car when we got there and didn't even make any effort to find a car for us and blamed on me that I made a reservation too late. They shouldn't have accepted the reservation if they didn't have enough cars.One location in Santo Domingo Las Americas Airport
Locations in Santo Domingo Las Americas Airport
Ruta 66, Boca Chica
+1 809 549 0469
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2.8 Poor
Jan. 2020
Pros:
NothingCons:
Everything4.4 Mediocre
Mar. 2019
Pros:
nothing, the price was not honored and the insurance was forced upon you with no choice..Cons:
everything could of being better.. they don't honor the rate that is booked on the website and when you fight for your rights they force you to take an insurance that is four times the cost of the rental.. they make up their own rules as it goes along.. I really dislike the rental process in the DR2.0 Poor
Feb. 2019
Cons:
The car wasn’t available... no car was available... there was NO CAR we spent $155 on taxis to and from the resort instead. Beyond disappointed2.0 Poor
Feb. 2019
Pros:
Horrible. Do not rent from any vendor at the airport. Walk out the door and down the street to local friendly rental car businesses. Less than half the price and no BS.2.0 Poor
Jan. 2019
Cons:
The entire experience was poor. It appears the rental car companies at SDQ airport collude to push insurance sales and rentals that are 3x the price secured through the KAYAK site. It was completely disappointing.2.0 Poor
Jan. 2018
Pros:
Nothing.Cons:
We were charged more than double what we were quoted, the car had major transmission problems, and the employees were NOT helpful.One location in Santo Domingo Las Americas Airport
from C$ 64/dayLocations in Santo Domingo Las Americas Airport
Las America Intl Ap
+1 809 333 4000
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2.0 Poor
Jan. 2021
Pros:
NothinCons:
That they hove the car i rented2.0 Poor
Jul. 2017
Pros:
NothingCons:
We were trying to be sold extra insurance even though we purchased extra insurance through Alianz- they said that coverage was not accepted in the Dominican Republic- SCAM4.4 Mediocre
Jan. 2017
Pros:
Car was ok. Clean and responsive. Didn't have any issues while I had it. No mechanical problems.Cons:
When I got there to pick up the car I was told that I to pay a different price no with exceptions. So I reserved the car from home for a set price because it was what I could afford only to end up having to pay twice as much once I picked up the car. Also when I went to pick up the vehicle I had to wait forever because the attendant was nowhere to be found. The receptionist who attended me with the paperwork had to get out and get the car herself after I kept coming back to tell her that I was still waiting. The gentleman who was assigned to get the car was practically only a few feet from me sitting on a chair sleeping and pretending he didn't work there.. Horrible service. Just horrible. As for the car it was scratched all over with many dents all around including the at the hood as if someone beat it with a baseball bat. Also had horrible paint job on the back. You can see the yellow stains protruding from the original white paint and the windshield was cracked. But at least the car did its job to take me from point A to point B without any problems..2.0 Poor
Jan. 2017
Pros:
More Expensive2.0 Poor
Dec. 2016
Pros:
There's no way a hunday accen can be categorized as a full size3.6 Poor
Oct. 2016
Pros:
The car was in good running condition. They just got a new fleet of 2016 cars so I was fortunate to grab one of the newer cars.Cons:
The rental agent insisted on me getting collision and 3rd party insurance after I told him that I did not needed the additional coverage due to my credit card protection and additional insurance I bought through Kayak. After about an hour discussion, he then tells me that it is a new law that just went into effect last month and that I had no choice but to buy the insurance from them. When that didn't work, he then tried the scare tactics to try to convince me to buy the insurance that was twice as much as the actual rental cost. Then came the class of car that I was paying for. I reserved a full size car, but I ended up with a compact car instead. When I complained about the size of the car, I was told that I had to pay more because the larger cars were considered premium class. Nowhere else would someone consider a Hyundai Accent to be a premium car. After another 45mins argument, he agreed to give me an Accent instead of the sub compact car he originally was trying to give me for the price of the larger car. After spending 10 hours flying and an additional 2 hours at the rental desk, I still ended up paying an extra $20 from the reservation price. Not exactly sure why, but I was not willing to spend another hour arguing over the extra $20.One location in Santo Domingo Las Americas Airport
Locations in Santo Domingo Las Americas Airport
Calle 5 Santa Lucia La Caleta
+1 829 535 7682
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2.0 Poor
Jun. 2023
One location in Santo Domingo Las Americas Airport
from C$ 26/dayLocations in Santo Domingo Las Americas Airport
Ruta 66 Salida Del Aeropuerto Las Americas
+1 809 273 1248
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One location in Santo Domingo Las Americas Airport
Locations in Santo Domingo Las Americas Airport
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One location in Santo Domingo Las Americas Airport
Locations in Santo Domingo Las Americas Airport
Ruta 66 Salida Del Aeropuerto Las Americas
+1 809 549 0505
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One location in Santo Domingo Las Americas Airport
Locations in Santo Domingo Las Americas Airport
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One location in Santo Domingo Las Americas Airport
Locations in Santo Domingo Las Americas Airport
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One location in Santo Domingo Las Americas Airport
Locations in Santo Domingo Las Americas Airport
Calle Ruta 66 No.6-A, La Caleta, Boca Chica
+1 809 273 1248
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One location in Santo Domingo Las Americas Airport
from C$ 44/dayLocations in Santo Domingo Las Americas Airport
Ruta 66 Salida Del Aeropuerto Las Americas
+1 849 207 8529
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One location in Santo Domingo Las Americas Airport
Locations in Santo Domingo Las Americas Airport
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One location in Santo Domingo Las Americas Airport
Locations in Santo Domingo Las Americas Airport
Calle Cibao 7, Local 1-B
+1 829 377 7338
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2 locations in Santo Domingo Las Americas Airport
Locations in Santo Domingo Las Americas Airport
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One location in Santo Domingo Las Americas Airport
from C$ 13/dayLocations in Santo Domingo Las Americas Airport
Aeropuerto Las Americas
+1 809 549 0731
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2.0 Poor
Sep. 2018
Pros:
Really quick checkout, very pleasant and helpful crew.2 locations in Santo Domingo Las Americas Airport
Locations in Santo Domingo Las Americas Airport
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One location in Santo Domingo Las Americas Airport
Locations in Santo Domingo Las Americas Airport
Santo Domingo Las Americas Airport
+1 809 890 3559
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One location in Santo Domingo Las Americas Airport
Locations in Santo Domingo Las Americas Airport
Ruta 66 Salida Del Aeropuerto Las Americas
+54 11 6009 3539
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One location in Santo Domingo Las Americas Airport
Locations in Santo Domingo Las Americas Airport
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One location in Santo Domingo Las Americas Airport
Locations in Santo Domingo Las Americas Airport
Ruta 66 Salida Del Aeropuerto Las Americas
+1 829 947 7625
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One location in Santo Domingo Las Americas Airport
Locations in Santo Domingo Las Americas Airport
Aeropuerto Intl De Las Americas
+86 10 6064 1387
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Car rental locations at Santo Domingo Las Americas Airport
Good to know
Most popular agency | Zezgo |
|---|---|
Most popular car type | Mini |
Average price | C$ 54/day |
Good deal | C$ 48/day |