Poor staff at the desk
We loved our bartender and the guests were pleasant to talk with.
The air conditioning did not work, the cleaning services tried opening my door at 1030 am when I was sleeping. We mentioned this to the employee when we checked out. They shrugged and sorry can't help out. We will check into it. Then they took out a $50 deposit when we stood one night for it was a $25 deposit per night. It was a horrible experience.
The breakfast made to order is awesome!
I don't have anything bad to say.
Friendly staff Happy Hour
Noisy Cold showers Water pressure poor
Rooms were very spacious, but dated. I liked the mini fridge, microwave and separate living space from the bedroom. The bedroom also had an additional vanity with mirror and sink for getting ready in the mornings. Coffee in room was nice.
BRING YOUR OWN HAIRDRYER! It took me over an hour to blow dry my hair, so be sure to bring your own, ladies with longer hair! The rooms were dated, but provided a lot of space. Bathrooms were dated as well.
There was a spider in the bathroom.
No privacy! The guests in the pool were children alone. Unattended by parents and over the maximum capacity by DOUBLE. Kids were screaming non stop The door to the hotel room was a wall of glass, if the drapes are open. You could peek right in!
I love that we get two rooms with a door dividing the two with Embassy Suites. The staff was friendly!
I feel like this location really needs an update. Everything just feels a little old. We've stayed at many other hotels in this area and this Embassy Suites is our last choice. Nothing in particular that was 'bad', but nothing stood out as spectacular either. The breakfast choices were really minimal and not very tasty. I was really surprised that we felt this way as the breakfast here used to be one of the favorite things about staying here.
The Embassy Suites Chicago - Schaumburg/Woodfield hotel is located only minutes from the Woodfield Shopping Mall, Streets of Woodfield, Arlington Park Horse Race Track, Medieval Times Chicago and the villages of Hoffman Estates IL, South Barrington IL and Elk Grove Village, IL. This full-service upscale all-suite hotel is just a short drive from the Willow Creek Community Church, the Chicago O'Hare International Airport, Allstate Arena and Rosemont Theater. The corporate headquarters of Motorola, Zurich American Insurance and Sears are all close by. Guests of the Embassy Suites Chicago - Schaumburg/Woodfield hotel stay in spacious two-room suites and receive a complimentary cooked-to-order breakfast and a nightly manager's reception. High-speed internet access is available throughout the hotel.
Based on 1,191 reviews
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