Embassy Suites by Hilton Chicago Schaumburg Woodfield

Reviews

Pros

"Staff was very friendly!" (in 14 reviews)

"Cocktail hour is great" (in 6 reviews)

"The selection for breakfast was very good." (in 33 reviews)

Cons

"never told about construction/remodel." (in 20 reviews)

"There was a spider in my room and the room smelled like cigarettes." (in 7 reviews)

Show reviews that mention

+

renovation project

staffed for reception

construction going

complimentary drinks and snacks

breakfast was good

happy hour

handicap room

separate living

traveling with our children

ongoing remodeling

fumes noise

staff was very friendly

Mediocre

Sep 2017

3.7

Poor staff at the desk

We loved our bartender and the guests were pleasant to talk with.

The air conditioning did not work, the cleaning services tried opening my door at 1030 am when I was sleeping. We mentioned this to the employee when we checked out. They shrugged and sorry can't help out. We will check into it. Then they took out a $50 deposit when we stood one night for it was a $25 deposit per night. It was a horrible experience.
Good

Nov 2016

8.0

Work Visit

The breakfast made to order is awesome!

I don't have anything bad to say.
Okay

Feb 2016

6.0

Okay. Disappointing

Friendly staff Happy Hour

Noisy Cold showers Water pressure poor
Excellent

Feb 2016

9.1

Thumbs up

Rooms were very spacious, but dated. I liked the mini fridge, microwave and separate living space from the bedroom. The bedroom also had an additional vanity with mirror and sink for getting ready in the mornings. Coffee in room was nice.

BRING YOUR OWN HAIRDRYER! It took me over an hour to blow dry my hair, so be sure to bring your own, ladies with longer hair! The rooms were dated, but provided a lot of space. Bathrooms were dated as well.
Good

Nov 2015

8.0

There was a spider in the bathroom.
Excellent

Apr 2015

8.8

No privacy! The guests in the pool were children alone. Unattended by parents and over the maximum capacity by DOUBLE. Kids were screaming non stop The door to the hotel room was a wall of glass, if the drapes are open. You could peek right in!
Okay

Dec 2014

5.4

Meh...

I love that we get two rooms with a door dividing the two with Embassy Suites. The staff was friendly!

I feel like this location really needs an update. Everything just feels a little old. We've stayed at many other hotels in this area and this Embassy Suites is our last choice. Nothing in particular that was 'bad', but nothing stood out as spectacular either. The breakfast choices were really minimal and not very tasty. I was really surprised that we felt this way as the breakfast here used to be one of the favorite things about staying here.

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