Good to know
|Distance to city centre||6.1 km|
|Nearest Airport||Palma de Mallorca Son Sant Joan|
|Distance to airport||33.3 km|
|"Great place to stay."||(in 11 reviews)|
|"It's a great location, our room was"||(in 34 reviews)|
|"Good location, good foods."||(in 16 reviews)|
|"Reception staff- extremely rude and unhelpful lady with glasses and curly, tied hair."||(in 7 reviews)|
Time of year
Show reviews that mention
|additional charges||in 4 reviews|
|breakfast is good||in 11 reviews|
|direct sea view||in 40 reviews|
|great food||in 22 reviews|
|great location||in 41 reviews|
|great place||in 4 reviews|
|great place to stay||in 12 reviews|
|moving furniture||in 3 reviews|
|pool area||in 4 reviews|
|reception staff||in 40 reviews|
|room was clean||in 24 reviews|
|staff extremely rude||in 2 reviews|
|suit all tastes||in 4 reviews|
|sun lounger||in 11 reviews|
|tiles on the floor||in 3 reviews|
|weekend trip||in 6 reviews|
Excellent staff, supper friendly and helpful. Breakfast is amazing, the location is perfect. The beach is 5 min walking and it’s beautiful. It’s next to the national park Es Trenc.
Impossible to pay drinks in the swimming pool bar with cards. Only cash or charged to the room.
Hotel was located close to the sea....which I see as the only benefit.
Smell outside probably caused by the "salinas" which are near by, however the smell was close to the urino. Early morning alerts (5:30!) caused by room located above the supply entry. Smell in the room after cigarets ...it took 2 days for hotel personal to fix it. Breakfast were low quality - ham and cheese were often not eatable - bad/ acid already.
Near to Es Trench.
The room was very small. The door to the toilet bumped into the toiletchair. Wery hard and short beds. Wery small bathroom.
Breakfast was quite varied. The room size was good, good location as it is really close to the beach and the cleaners were friendly.
Breakfast - Service: They were clearly understaffed every morning and only one day out of four we managed to find a clean table to eat at. We had to move the dirty plates to other tables ourselves. Room: My friend and I got bitten every night, overnight. We discussed it with the reception staff and they couldn't give us a different room as the hotel was fully booked. They sent a cleaner for a deep cleaning, however we kept having new bites. We are unsure those were mosquitoes bites as we didn't see any in the room. Customer service: While at the reception Lola was extremely helpful when we needed to book a taxi, there was not a good communication in between the staff, who again looked quite understaffed at times and stressed. They promised they will call us to the room giving us new prices if a friend was to join for a couple of nights but they never called us. We booked the transfer to the airport through reception and the receptionist during the night wasn't aware of it and couldn't confirm the pick up time which was the day after. There are no vendor machines at all for water so once the bar is closed you cannot buy anywhere and if you decide to buy water at the bar by the pool, it is quite overpriced: 2 Euro for 330ml.
The staff is really kind, helpful and resolutive. They could be working at a 5-star hotel. The location is pretty good if you would like to visit Es trenc Food was pretty good, like a 4-star hotel.
The building itself is quite old, and despite you can tell they have done some improvements over time, there are things that can't be changed. The bed wasn't comfortable, too hard/rigid for us.
With a stay at Universal Hotel Romantica in Ses Salines, you'll be by the sea, within a 15-minute drive of Es Trenc Beach and Bassa Cabots. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
based on 1,241 reviews
Things to Know
- Recreation staff is nice
- Great menu
- Beach nearby
- Friendly service
Policies vary by room type and provider.
Reviews about Universal Hotel Romantica
|Palma de Mallorca Son Sant Joan||33.3 km|
|Sant Climent Menorca/Mahon||121.5 km|