Majesty Plaza Shanghai

Location right on the shopping district downtown. Really fashionable hotel.

Asked for a non-smoking room but got a smoking room and were unable to change. The front desk was really rude and unable to explain the priceI, which for a start was not the same as on Hotel.com´s webpage. In my room you could hear the honking of the cars all night. Room was a little run down and tv channels were not installed correctly, hence could not see any tv. Almost only Chinese tv channels. Would recommend hotel Howard Johnson, Shanghai Plaza 100 m from this hotel. Better service, better breakfast, better rooms and better pool and gym section.

The hotel is located in a superb position: just a short walk to the People's Square subway station, where you can get on/off one of the three lines interconnecting there. Almost everything essential is within walking distance: eateries, shopping complexes, 24/7 convenience stores and even some tourist attractions. The rear entrance to the hotel faces one of the most important, and crowded, pedestrian areas in Shanghai: business on both side of the street goes on until 10-11 pm or so.

The hotel staff, with the exception of the receptionist who checked me in, seemed to lack the most basic good manners toward their guests: when I walked in the Majesty Plaza, the porter didn't even offer to take my luggage, while the security guy strolling in the lobby was clearly not used to greeting people entering or leaving the hotel premises. Three cons: my room was a bit smelly, since I was given a smoking room in spite of my request for a non-smoking one; at nighttime, the noise from the street was loud enough to disturb your rest and, last but not least, the room was clean but not spotless. In my opinion, the hotel as a whole, suffers from its former 5 star rating: a more glorious past that,at the time,seems to be definitively past.

it is an old hotel and rooms need renovation. The lobby area is very grandy thats why this hotel is 5 stars. other than that it is 3 stars standard. Recepetionist was very rude and busy all the time. They dont have a good understanding of good customer service. Not all of them to be fair just a man who was a total jerk