Siliguri hotels

Pros: Architecturally very nice, furnishings very good.

Cons: Some details like unable to have a bathmat on the floor by the shower as the shower door was too low to clear it.

Pros: The room service was good. I ordered for the sandwich which was pretty much as per my expectation.

Cons: There were stains on the bathroom floor. Also there were stains in the bath tub. It was very unhygienic to see something like this. Also on arrival we were asked our preference for the room. Since we had booked a smoking room, We were allotted a room which had a balcony though we had booked another room which was spacious. The view from the balcony had a a wedding ground which was again disappointing as it was all a mess down there. I asked for a plastic bag to the reception staff to which he denied. While checking out ,I again asked if they have a carry bag to which he replied yes we do have a carry bag but not a plastic one...The staff seemed to be least interested. Since I am from the hospitality industry,I noticed that the front desk staff lacked hospitality. Would not recommend this place to anyone.

Pros: “Flute” restaurant was excellent.

Cons: Even though I specifically asked for a room with strong wifi, there was NO signal in my room. Overpriced highway robbery for taxi to airport. The only electric outlet didn’t work and I had to call maintenance. There is a central open column from the first floor to the top floor. It is an echo chamber. There was a large, noisy, rowdy family with screaming children in the lobby on the floor below me until almost eleven at night. Hotel should post times when guests need to be considerate about making making noise .

Pros: Excellent food in the hotel

Cons: Breakfast not that good.

Pros: Very friendly attentive staff. Lovely grand hotel with fabulous food

Cons: There was a wedding of the night we stayed and the wedding guests were very noisy until 5am

Pros: Clean room and friendly staffs...

Pros: I like the personalised service you get from the staff. Although the rooms are smallish and the services and facilities are inadequate and dated, the location and the service compensates for these. Also, the room tariff and F&B are both very reasonable so one cannot complain.

Pros: I enjoyed the breakfast, it was beautifully displayed. I had a swim in the pool and enjoyed a warm shower, really lovely.

Pros: Service n Location

Cons: I like ur Hotel Service

Pros: Comfortable and spacious room. Good facilities on site.

Cons: Noisy guests.

Pros: Decent hotel

Cons: Serves only vegetarian food. This should have been mentioned in Booking. Com website. If it had been mentioned, I wouldn't have selected this hotel.

Pros: The location of the hotel was really good.The staff were very polite and gave good service. The facilities of the hotel were fabulous. Overall the stay was excellent and memorable.

Cons: The TV channels were very limited specially the English news channel and sports channel. The hotel should provide all the channels so that the guests can have choices to watch. Just a suggestion and hope the hotel will look into this aspect.

Pros: Location is good. Mall is nearby.

Pros: Location

Cons: Many things: Have hair dryer but don't have hot water. Have wifi but don't have signal in the room 104 & resturant. No Spa. Poor breakfast with hair in the potato dish today 21/10/2019. Housekeeping staff very noisy.

Pros: Nothig

Cons: There was no wifi in the room. The behaviour of the staff was very rude.housekeeping service never pick up the phone for any service. Very very disappointing.

Pros: the entire set of breakfast

Pros: Staff behavior was really good and polite .

Cons: Complementary breakfast, it should be some more item and toiletries item with cleanses.

Cons: Bad Staff breakfast for 4 cost Rs.2000/-

Pros: Specious room and comfort bed, Staffs are friendly and helpful. specially thanks to Mrs pushpa maam ( on reception) for polite behavior .

Cons: In Breakfast there should be some more item. Before check-in , room should be completed by like Toiletries, towel,soap,sandal , floor towel and bathroom towel.

Pros: Nice location and easy access to many facilities for a traveler like hair dryer, coffee/tea kit, excellent bathroom, neat and modern bedding, morning newspaper and even spa. They keep every facilities open and available for the mentioned time. Positive staff experience. I was kindly allowed to switch my reservation and even modify my duplicate booking due to online transactions error.

Cons: Mediocre and extremely overpriced restaurant. Sometimes online sites have best price compared to hotel and they won't honor that.

Cons: Well firstly, the rooms have to be renovated for sure. There were some problems with the tap and the shower of the bathroom of the room in which I stayed in. I felt the room tariff was quite high as compared to the equivalent service and facilities All the furniture were quite old. The food was not up to the level of my expectation.

Pros: Check out at 12pm

Cons: Reception very small

Pros: Tasty food, clean room and very good massage service

Pros: Clean room. Good staff. Good location. Would recommend.

Cons: The menu is only available during a small dinner time window. Else there is food but not everything on the menu. Very understandable though. Still tasty food, whatever we had.

Pros: Clean room. Airport shuttle

Cons: The room was smaller than expected.

Pros: Hospitality & behavior

Cons: No rooms with 2 double bed..

Pros: Staff helpfulness and cleaniness of the hotel

Cons: Facilities cold be bit better

Pros: The rooms were large

Cons: The facilities offered were below average.

Pros: Nothing

Cons: Very bad experience

Pros: Nothing won’t come there again .. I paid nearly 7k .. and room was worst

Pros: This is a beautiful hotel with five star customer service. Excellent location.

Pros: Nothing

Cons: Staff is not at all professional.

Pros: The staff is good and resourceful.

Cons: The air condition does not seem to work.

Pros: Good rooms but not worth the price.

Pros: Dinning area is pathetic .. no hospitality at all . They are charging 3500 per night but not given at least a bottle of water in the room ..

Cons: There is nothing to like over there ..

Pros: The utilities

Cons: The bathroom water was not flowing smoothely

Pros: Pleasant stay and would like to come again.

Cons: Breakfast

Pros: Limited items in breakfast. you have to select 1 item from menu card which may not full fill your choice. Location wise its little bit far from main road and road is not concrete and clean.

Cons: Breakfast and minimum 1 bottle of water should be free for guest .Toiletries item

Pros: Location and car parking

Cons: No Staffs in hotel ... Blankets and bed shed is so dirty no cleaning ... No respond hotel reception counter !!

Pros: Staff was very helpfull

Cons: They have given me a used shampoo...

Pros: Everything was very good only the toilet flush was not working. Otherwise I would rated it excellent. I would like to mention that the service from staff was excellent in all respects. They were very prompt even better than some of the 5 star hotels I stayed. Perhaps the only problem of toilet flush was parhaps beyond their reach. I would still recommend the hotel as good value for money.

Pros: Bathroom floor is not comfortable for boarders.It is very much slippery.Any time any body may slip and fall down and an accident may occur.No fittings in the bathroom for holding the toiletries.

Cons: Bathroom floor should be fitted with antiskid tiles and bathroom should be fitted with toiletries holder.

Pros: Service was good and fast and it was really clean ,all linens and towels were very clean

Pros: Hospitality

Cons: Parking facility

Pros: The Staff was v good,Very freindly and helpful.Cleaninless was a issue they immediately need to get Pest Control done.Secondly they need to look into their Resturant part.Not worth for money.

Cons: Bed and Cleaniness

Cons: The reception was excellent specially mr. Rohan had a good support.

Pros: Brand name

Cons: Crowdy and noisy location Not suitable for ladies

Pros: Everything

Cons: Nothing

Cons: Dirty hotel, outdated lifts, dirty room, roaches, never recommend anyone to stay here