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2.0
They could try to not fraud with vehicle damages. They tried to incriminate me a scratch on the side of the car. Thank god I took pictures of it. However, I did not photo under the vehicle. So they then tried to incriminate that as well. But since that damage was below the scratch they did not "have in their database" - they could not prove I did it. Also being stuck to pickup time without being able to select it - sucks. I work. How am I supposed to pick the car up and return it at 12 PM?Reviewed 21 Sep. 2023
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8.0
Loved the upgrade and quick service did not love being charged a full day for dropping the car off 2 hours late oh well still a good experienceReviewed 21 Sep. 2023
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10.0
The staff was goodReviewed 21 Sep. 2023
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10.0
Check in and out was flowless, excellent customer service. All was easy and great. Car was ok, but considering road conditions and craziness of driving and traffic in Colombia - it was pretty goodReviewed 20 Sep. 2023
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10.0
It was perfect!Reviewed 19 Sep. 2023
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2.0
I booked a compact car back in January 2023. It turned out it was an electric vehicle (which I've never used/driven this type before), so I called to get a car which operated on gas. They charged me extra for the gas vehicle. Upon receipt of my confirmation, I noticed that they didn't give me an automatic which I had orginally booked, so I had to call back to change the reservation. Again it was extra money. When planning my trip, I discovered that I didn't need the car as many days I had originally planned. The contract said I couldn't turn it in early nor cancel the reservation. This mind you, was back in February. In late August when I had to pick up the car at the airport, it took me 1/2 hour to locate it. Towards the end of my rental, I discovered damage to a back tire while parked at my hotel. The road service assistant who was sent out to assess the damage told me that it made the car not driveable. When trying to get further assistance, I tried making several phone calls to SIXT customer service, but they either dropped or no one would pick up. Furthermore, I tried calling the number for roadside breakdowns and I received a message that they were closed. Just frustrating - I would think twice before renting from SIXT again..Reviewed 19 Sep. 2023
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10.0
The car was great, but it took about 30 minutes to the airport to go through the queue and paperworkReviewed 19 Sep. 2023
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8.0
The car was much bigger than expected but the price was good Due to road construction at the airport it took almost an hour to access the drop off point. That was not Sixt fault but not having a good work around for that problem caused delays in getting to terminal Overall, happy with our choice but like everything there's room for improvement Down side-we left our handicap parking placard in the car. That will be missed.Reviewed 19 Sep. 2023
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10.0
Jose and Stephanie best customer service. Friendly, thoughtful and helpful.Reviewed 18 Sep. 2023
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10.0
Thanks for the upgrade.Reviewed 18 Sep. 2023
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2.0
HI booked a car, but Sixt increased price with more the 70 euros with explanation Please help me get this refundedReviewed 18 Sep. 2023
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10.0
Overall, very good. Professional staff at pick-up and drop-off. The only slight issue was that the satnav was not set for English and it was not particularly obvious how to reset.Reviewed 18 Sep. 2023
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