10.0
The pickup and returning was so easy with courteous and helpful staff. ExcellentReviewed 23 Oct. 2023
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2.0
Outsourced to unknown hire companyCons:Kayak website highlighted on airport pick up. Fail! SixT outsource to another provider who is off-site involving a bus ride away. Toyota Corolla or Similar reserved. Fail! Next level down Suzuki Swift provided. Outsourced hire company is so far removed from Kayak that they will not budge on the booking made to them. All of these caused a lot of friction with my partner! Just what you need when you start a holiday!Reviewed 23 May 2018
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2.0
Never actually got a carPros:NothingCons:Office was shut at pick up time, never actually got a car, none of the phone numbers work so can’t call about a refund.Reviewed 20 Mar. 2018
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4.8
Cons:we had to wait for 30 mins for the pick up from airport ; van wasnt in a great condition, though usable for the 1 week trip. I have had much better experiences with Sixt in other countries and australian states, quite disappointed with my experience in melbourne.Reviewed 4 Mar. 2018
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8.0
Pros:First car given to us didn't have toll tag so was replaced with a smaller car after 10 minute wait. Car was fine for the price,Cons:Pick up at Melbourne Airport is very unclear, no indicators on the booking where to catch the shuttle, phone number on the website apparently disconnected.Reviewed 2 Jan. 2018
review from![kayak]()
6.0
Pros:Price is reasonable, counter staff is friendly.Cons:NO contact telephone number on the voucher so I spent plenty of time to find out a right number to call the shuttle service. It is not good for a foreigner who was helpless at the airport.Reviewed 1 Jan. 2018
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