Car Rental at Split Airport

Pros: The staff was nice.

Cons: The insurance was extremely expensive. Something I wasn't aware of. It cost me $800 for 13 days.

Cons: Total scam. You think $150 for the week, and the scammers hassel you to $500. Some people were $1,000 for the week.

Cons: Pricing was misleading. $160 rental turned into a $250 rental due to extra fees. Dollar would not accept 3rd party insurance and put a $2500 hold on my account. Cost structure and fees were not made clear up front. Dissapointing.

Pros: Staff friendly

Cons: The price was completely different to what we booked on the website. About three times as much - an absolute ripoff and obviously I had no choice but to pay the difference once I was at the desk. The car was nice but I expected more than a Mitsubishi when ordering a premium SUV.

Pros: Almost a new car.

Cons: First, the Dollar location was not at the San Jose airport. It was miles away, driving through horrible traffic and not in a good part of town in a business park. 2. They would not accept the insurance I bought through PriceLine. I was required to buy the gov't insurance at $49 a day. 3. Charges were much more than I was told by PriceLine. Instead of about $50, the total bill is expected to be over $450. Still don't have the final bill after 3 days. 4. They forced me to sign 2 blank credit card receipts. One was in case I got in an accident, and the second was if I got a traffic ticket. Luckily, we didn't let this bad experience with Dollar ruin our vacation.

They did not have my reservation

Pros: Nothing

Cons: The reservation was not valid, the rental company did not have a car available.