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|Distance to city centre||0.2 km|
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The pool is amazing, the water slides were the jewel for the kids.
The staff are not very welcoming, every question got answered with a semi angry face.
Location and pool complex
The service of the staff - poor. I brought up the problems in front of them and they just reacted like they didn't care. Only after several times did they let me talk to a manager who was difficult to talk to and that didn't help either. We did not fix the problems in the room and there were many. Bad smell of sewage from one of the toilets. After the shower water did not drop in the sewer. The air conditioner in the rooms wasn't strong enough. When I checked myself I saw that the filter had not been cleaned for a good few years, the dust layer that was there was huge. In addition, there is no kettle in the room and for ironing and safe have to pay, simply delusional. I booked 4 rooms and all the problems were repeated in all rooms.
the hotel location is very good, close to the beach but not too close to the "big noise" and since we were with our kids its was perfect. the food was very good and tasty, it have few bars that opened until very late our and the dinning room that open 3 times a day in parallel to the snake bar that open until evening. the rooms are standard (and its good) and clean. the staff in the reception are not very nice and while the promise you almost everything you dont get anything.
the reception team were not nice and their service and attitude weren't good.
All ! The pool for kids is amaizing
One elevator to the building .. No bath
No any service in the room even key they dont give another one To get iron you have to pay ! To park the car you have to pay ! No even operator for the room phone
This family-friendly Sunny Beach hotel is steps from Casino Hrizantema and Sunny Beach. Action Aquapark and Aqua Paradise are also within 3 mi (5 km).
based on 591 reviews
Things to Know
- Clean hotel facilities
- Pleasant hotel grounds
- Recreation staff is nice
- Nice kids facilities
Policies vary by room type and provider.
Reviews about Hotel Laguna Park
Most Popular Landmarks
- Amusement Park Sunny Beach 0.5 km
- Sunny Beach 0.9 km
- Action Aquapark 1.3 km
- Irakli beach 16.1 km
- Lake Atanasovsko 22.9 km
- Calimera Beach 23.8 km