Vasa Hotel Surabaya

Jalan HR Muhammad No. 31, Surabaya 60266, Indonesia
+62 317 301 888

Cheapest
rate per night

9.1

Excellent
based on 5,855 reviews
Vasa Hotel Surabaya - Surabaya, East Java, Indonesia
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
Agoda.com C$ 88
CheapTickets C$ 91
KAYAK C$ 92
Agoda.com
CheapTickets
KAYAK

Good to know

Distance to city centre 7.0 km
Location rating 7.3

Rooms

Check-in
Check-out

Standard Rooms

C$ 91+

Photo
Bed Type
Provider
Nightly base price
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Unknown
C$ 91 per night
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Unknown
C$ 92 per night
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Unknown
C$ 93 per night
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Unknown
C$ 93 per night

Reviews

Pros

Traveller rating

100
22
4
0
0

Time of year

Traveller type

Show reviews that mention

+
clean room in 52 reviews
comfortable bed in 33 reviews
excellent service in 15 reviews
good breakfast in 52 reviews
good hotel in 49 reviews
great location in 27 reviews
king-sized bed in 29 reviews
little bit in 13 reviews
modern interior design in 12 reviews
nice modern interior in 6 reviews
nice staff in 42 reviews
room size in 51 reviews
room very nice in 60 reviews
smells so badly in 3 reviews
surabaya in 7 reviews
  • Excellent
    Oct. 2019
    8.3

    Great rooms and service from the staff, extra large king size bed was like sleeping on a cloud and the cushions were super lux.

    Food for room service was a little lack lustre for the price.

  • Okay
    Oct. 2019
    5.0

    Check in was very fast, room was available 3 hours prior regular check in time without charge.

    On the carpet in our room was a very big dirty and smelly spot, looked like coffee or something else. We asked the staff toplesse clean it as it was huge, smelly and not acceptable. During our 5 day stay, the are not able to clean this up. In addition we continuously we had to ask the staff to remove the dirty towels as thy always let them lay on the chairs or floor. Also, we had every day just one set of towels in our room, no body recognize we are a couple and both of us need a towel. On 2 days we need to wait 10 minutes to get a seat in the breakfast area. Same happened to our friends traveling with us. We really need to call on a daily base to the reception and call the housekeeping due to a lot of complaints. The lobby bar is nice but often it was not possible to get a seat, as many people just sitting there and smoking without ordering drinks or foods. The Hotel Spa staff offering extra services during massage for 1 Million IDR ... this offer was really surprising in a high class hotel in a Muslim country. A day before we leave, they offered us to change the room, why not immediately ? The Manager promised a upgrade on next stay when I mentioned to write a review at booking.com . Things like this are not acceptable for a 4 or even 5 star hotel with high class standard. We had another reservation which we cancelled now due to the above. We made in the past always good experiences here but looks like something changed and this was definitely our last staff at the Vasa Hotel SURABAYA. There are too many nice high class hotels for similar prices to accept things like this.

  • Excellent
    Sep. 2019
    9.6

    Comfortable and clean

  • Okay
    Sep. 2019
    4.4

    Location

    Uncomfortable and bad layout room.

  • Good
    Aug. 2019
    7.5

    Value for money

    Convenient and clean

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About

Overview

One of the newest five-star hotels in West Surabaya, Vasa Hotel Surabaya is a haven of refined luxury and chic, modern sophistication. Perfectly located near the highway and only 30 minutes from SUB Airport, our hotel is within easy reach of the citys most prestigious corporations, attractions and upscale shopping, restaurants, and nightlife.A stunning showcase of contemporary design and luxury, the 388 rooms, suites and apartments offer a resplendent sanctuary in the heart of West Surabaya. Within each unit, elegant furnishings and curated artwork create a sense of private, residence-style sophistication. Each room is thoughtfully accented with superb amenities, plush bedding, a comfortable couch and large floor-to-ceiling windows. All accommodations offer more living space than standard rooms in Surabaya and are equally suitable for short- and long-term stays. Boasting first-class meetings rooms and personalised event planning and catering, Vasa Hotel Surabaya is the perfect location for business gatherings in West Surabaya. Combining the best in Indonesian cuisine with flavours from around the world, we offer an enticing array of restaurants. From a sumptuous buffet to an authentic Chinese restaurant, our skilled culinary team welcomes travellers to explore a variety of gastronomy crafted with only the finest and freshest ingredients. An innovative blend of business with pleasure, Vasa Hotel Surabaya will surpass your guests expectations of style, comfort and service.

iHotelier/iStay

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.1 Excellent

based on 5,855 reviews

9.5

Bar

9.3

Vibe

7.3

Location

4.9

WiFi

Things to Know

  • Friendly atmosphere
  • Clean rooms
  • Modern Hotel
  • Comfortable beds

Check in

2:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Car rental
Internet
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Spa
Outdoor pool
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24hr front desk
Safe
Airport Shuttle (Surcharge)
Free parking
Designated smoking area
Storage available
Non-smoking rooms available
Terrace/Patio
Disabled Access
Rooftop
Elevator
Massage
Laundry facilities
Child pool
Hairdryer
Coffee shop
Pets not allowed
Free valet parking
Wedding services
Cable or satellite TV
Playground

Photos

Vasa Hotel Surabaya - Surabaya - Building All Photos (35)
Vasa Hotel Surabaya - Surabaya - Bathroom Bathroom (5)
Vasa Hotel Surabaya - Surabaya - Bedroom Bedroom (7)
Vasa Hotel Surabaya - Surabaya - Building Building (2)
Vasa Hotel Surabaya - Surabaya - Hotel amenity Hotel amenity (1)

Location

Most Popular Landmarks

  • Surabaya Town Square 3.7 km
  • Surabaya Zoo 4.4 km
  • Mpu Tantular Museum 4.5 km
  • Royal Plaza Surabaya 4.8 km
  • BG Junction 5.1 km
  • Tunjungan Plaza 5.3 km

Surabaya Travel Guide

Learn about Surabaya on KAYAK

Getting Around

Surabaya Juanda 14.1 km
Malang 71.2 km

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