Shangri-La Hotel, Sydney
176 Cumberland Street, Sydney, NSW 2000, Australia
+61 292 506 000
Cheapest
rate per night
8.7
Excellent
based on 7,614 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Hotels.com | C$ 45 |
| Agoda.com | C$ 213 |
| Booking.com | C$ 225 |
Good to know
Value for money |
7.9 |
|---|---|
Distance to city centre |
1.8 km |
Location rating |
9.2 |
Nearest Airport |
Sydney Kingsford Smith |
Distance to airport |
9.1 km |
Rooms
Deluxe Rooms
C$ 45+
Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 45
Unknown
C$ 225
Unknown
C$ 226
King bed
C$ 230
Unknown
C$ 238
Unknown
C$ 241
Twin bed
C$ 242
Unknown
C$ 248
Twin bed
C$ 257
Unknown
C$ 260
Unknown
C$ 268
Unknown
C$ 269
Twin bed
C$ 269
King bed
C$ 272
Unknown
C$ 290
King bed
C$ 291
Executive Rooms
C$ 294+
Bed type
Provider
Total stay + taxes & fees
Twin bed
C$ 294
Unknown
C$ 308
Unknown
C$ 372
Reviews
Pros
| "Friendly staff, clean and comfortable." | (in 297 reviews) |
|---|---|
| "Fantastic location with great transport nearby." | (in 193 reviews) |
| "Excellent service and fantastic views." | (in 323 reviews) |
Cons
| "Not service befitting this hotel." | (in 65 reviews) |
|---|---|
| "Breakfast very poor, lifts very slow." | (in 12 reviews) |
| "breakfast did not meet expectations." | (in 51 reviews) |
Traveller rating
1099
314
112
27
16
Time of year
Traveller type
Show reviews that mention
+
-
ExcellentMar. 20199.1
Excellent staff with one exception in lounge/bar on 36th floor. Waiter addressed me as "Boss", failed to give menu, did not mention kitchen was closed until I ordered and did not get drinks in timely manor. His poor performance stands in stark contrast to the rest of the staff. Good breakfast buffet and health club.
Better lounge experience
-
OkayDec. 20185.1
Poor check in service
Room
Poor check in service
-
ExcellentNov. 201810.0
Best hotel ever
with good price this hotel was far the best hotel I've ever stayed. Staffs were super nice. I told at the front that it is the first day of my honeymoon, they gave me a room with better view (maybe?) I mean, superb view with both harbour bridge and Sydney opera house. They even sent us complementary champagne and a box of chocolate. Loved it so much! thank you Shangri-la staffs!
Nothing I didn't like
-
ExcellentSep. 201810.0
Great Hotel...
• Exquisite Views/High Floor • My Package included Breakfast, Tea Time & Drinks/Snacks • Friendly Service • Great Accommodations • Close to the Ferries • Luxury Feel
• Exterior is dated
-
ExcellentApr. 20188.2
Concierge floor problem
They food and service were good on the Horizon floor.
We were traveling with our 12 year old,who is very well behaved. We were told by our waiter that the 7:00 hour was drawing near and my son would have to leave the lounge. Which we obeyed every night and made our son leave the lounge. But on our third night, for some arbitrary reason,the horizon lounge manager let other children stay in the lounge passed the curfew hours, after he had requestied our son to leave. We questioned him and he flipped flopped with his story and then announced that all children were allowed to stay in the lounge for the rest of the week due to the Easter holiday. We just didn’t like when some people aren’t made to obey the rules and the manager fails to enforce them.
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About
Overview
Located on Sydney Harbor with panoramic views of the Opera House and Harbor Bridge, the Shangri-La Hotel in Sydney, Australia is a luxury destination in the middle of the bustling city.
Shangri-La features 565 spacious guest rooms and suites boast the largest windows of any harbor-facing hotel in the area so that guests can enjoy the sweeping views. The rooms are elegantly appointed in a contemporary design with deluxe amenities, including complimentary WiFi access, flatscreen televisions, plush towels and bathrobes, full-size writing desks, a mini bar, and coffee/tea makers. Guests can choose their view, or opt for the larger, more luxurious Presidential or Governor Suites for special occasions.
Shangri-La features three restaurants and one bar on-site. The Altitude Restaurant features contemporary Australian cuisine in an intimate, 18-person dining room, while Café Mix offers all-day dining with a full buffet of fresh ingredients and diverse selections.
For guests wanting to relax, CHI, The Spa at Shangri-La prioritizes personal peace, enchantment, and well-being and deliver traditional massages and treatments based on a blend of Asian-inspired wellness practices and Australian healing techniques and botanical ingredients. Additionally, the hotel’s expansive Health Club provides guests access to the fully-equipped fitness center, large indoor swimming pool, Jacuzzi, and sun deck.
Shangri-La also offers upscale business and event space if guests are looking to host an event. A dedicated events team helps to plan and execute the event.
The Shangri-La hotel is a beautiful hotel centrally located in Sydney that offers well-appointed accommodations, timeless style, and luxurious amenities.
Features
8.7 Excellent
based on 7,614 reviews
9.1
Cleanliness
9.1
Comfort
8.9
Staff
7.9
Value for money
Check in |
3:00 PM |
Check out |
11:00 AM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Window
Business secretarial services
ATM on-site
Electric kettle
Business centre
Car rental
Wake-up service
Wi-Fi available in all areas
Executive lounge access
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Cribs available
Currency exchange on-site
Feather pillow
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Packed lunches
Free toiletries
Shoeshine
Shops (on site)
Photocopier service
Heated pool
Room service
Smoke alarms
Heating
Special diet menus (on request)
Contactless check-in/check-out
Tour desk
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
Spa
Process in place to check health of guests
Hot tub
Interconnected room(s) available
Indoor pool
iPhone dock
Key card access
CCTV in common areas
Kids meals
CCTV outside property
No smoking
Kitchenware
Restaurant
Bar/Lounge
Landmark view
Hand sanitizer in guest accommodation and key areas
Beauty salon
Laptop safe
Express check out
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Airport shuttle (surcharge)
Babysitting/child services (surcharge)
Pants press
Guests can opt-out of accommodation cleaning service
Free Internet
Pets not allowed
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Coffee shop
Bathrobe
Private bathroom
Private check-in/check-out
24hr front desk
Designated smoking area
Kitchenette
Storage available
Private parking
Conference rooms
Spa and wellness centre
Wedding services
Free Wi-Fi
Radio
Ticket service
Terrace/Patio
Disabled Access
Beach towels
Linens
Towels
Safety deposit box
Sea view
Seating area
Elevator
Massage
Shampoo
Jacuzzi
Shower
Shower cap
Accessible by elevator
Adapter
Slippers
First-aid kit
Snack bar
Socket near the bed
Sofa
Alarm clock
Sofa bed
Soundproof rooms
Bathtub
Spa bath
Body soap
Breakfast in the room
Bridal suite
Tea/coffee maker
Telephone
Carpeted
Toilet
Toilet paper
Safe
Sauna
Toothbrush
City view
Trash cans
Coffee machine
TV
Upper floors accessible by elevator
Conditioner
Valet parking
Desk
VIP room facilities
Wardrobe or closet
DVD player
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Photos
All Photos
01 of 35
Reviews about Shangri-La Hotel, Sydney
“I mean, superb view with both harbour bridge and Sydney opera house”
“The bar on top floor had great views of Harbour Bridge and Opera House.”
“Great location with views over Sydney Harbour, the Bridge and the Opera House.”
“The rooms were very clean and tidy, with a fantastic view of the harbour, it was lovely waking up on sunday morning to a view of the blue sky and shimmering water.”
“Loved the room nice view of the harbour.”
Location
Most Popular Landmarks
- Museum of Contemporary Art 275 m
- Circular Quay 0.4 km
- The Rocks Markets 0.4 km
- Sydney Opera House 0.9 km
- Royal Botanic Gardens 1 km
- Pitt Street Mall 1 km
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