Shangri-La Hotel, Sydney

8.6
Excellent

Based on 26,012 reviews
 
176 Cumberland Street, Sydney, NSW 2000, Australia
  +61 292 506 000
Shangri-La Hotel, Sydney - Sydney, NSW, Australia
Check-in
Check-out
Compare vs. KAYAK |
Priceline C$ 232
TripAdvisor C$ 233
KAYAK C$ 235
Priceline
per night
TripAdvisor
per night
KAYAK
per night

Good to know

Distance to city centre 1.8 km
Location rating 9.1
Nearest Airport Sydney Kingsford Smith
Distance to airport 9.1 km

Rooms

Check-in
Check-out

Standard Rooms

C$ 409+

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Bed Type
Provider
Nightly base price
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Unknown
C$ 409 per night

Deluxe Rooms

C$ 232+

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Bed Type
Provider
Nightly base price
IMAGE
Twin bed
C$ 232 per night
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Twin bed
C$ 233 per night
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Unknown
C$ 233 per night
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Unknown
C$ 235 per night
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Twin bed
C$ 239 per night
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Unknown
C$ 244 per night
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Twin bed
C$ 245 per night
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Twin bed
C$ 246 per night
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King bed
C$ 259 per night
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Unknown
C$ 261 per night
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Unknown
C$ 261 per night
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Twin bed
C$ 264 per night
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Twin bed
C$ 265 per night
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Twin bed
C$ 265 per night
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Twin bed
C$ 265 per night
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Unknown
C$ 272 per night
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Twin bed
C$ 284 per night
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Twin bed
C$ 285 per night
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Twin bed
C$ 285 per night
IMAGE
Twin bed
C$ 285 per night
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King bed
C$ 286 per night
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King bed
C$ 289 per night
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King bed
C$ 296 per night
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King bed
C$ 296 per night
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King bed
C$ 366 per night
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King bed
C$ 376 per night
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King bed
C$ 410 per night
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Unknown
C$ 452 per night
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Unknown
C$ 540 per night

King Rooms

C$ 396+

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Bed Type
Provider
Nightly base price
IMAGE
Unknown
C$ 396 per night
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Unknown
C$ 528 per night
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King bed
C$ 626 per night

Premier Rooms

C$ 558+

Photo
Bed Type
Provider
Nightly base price
IMAGE
King bed
C$ 558 per night
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King bed
C$ 594 per night
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King bed
C$ 709 per night

Executive Rooms

C$ 258+

Photo
Bed Type
Provider
Nightly base price
IMAGE
Unknown
C$ 258 per night
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Unknown
C$ 299 per night
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King bed
C$ 300 per night
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Double bed
C$ 313 per night
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King bed
C$ 322 per night
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Unknown
C$ 322 per night
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Unknown
C$ 369 per night
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Unknown
C$ 369 per night
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Twin bed
C$ 370 per night
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Twin bed
C$ 378 per night
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Twin bed
C$ 378 per night
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Unknown
C$ 426 per night
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King bed
C$ 485 per night
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Twin bed
C$ 567 per night
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Double bed
C$ 635 per night
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King bed
C$ 924 per night

Reviews

Traveller rating

864
231
73
13
0

Time of year

Traveller type

Show reviews that mention

+
bar floor in 57 reviews
best hotel in 188 reviews
breakfast buffet in 165 reviews
circular quay in 76 reviews
comfortable bed in 234 reviews
early check in 17 reviews
friendly staff in 429 reviews
great location in 256 reviews
harbour bridge in 52 reviews
horizon club in 74 reviews
room service in 183 reviews
room was spacious in 425 reviews
room with a view in 310 reviews
shangri la in 11 reviews
sydney opera in 80 reviews
view of the harbour in 108 reviews
wedding anniversary in 14 reviews
  • Excellent
    Mar. 2019
    9.1

    Excellent staff with one exception in lounge/bar on 36th floor. Waiter addressed me as "Boss", failed to give menu, did not mention kitchen was closed until I ordered and did not get drinks in timely manor. His poor performance stands in stark contrast to the rest of the staff. Good breakfast buffet and health club.

    Better lounge experience

  • Okay
    Dec. 2018
    5.1

    Poor check in service

    Room

    Poor check in service

  • Excellent
    Nov. 2018
    10.0

    Best hotel ever

    with good price this hotel was far the best hotel I've ever stayed. Staffs were super nice. I told at the front that it is the first day of my honeymoon, they gave me a room with better view (maybe?) I mean, superb view with both harbour bridge and Sydney opera house. They even sent us complementary champagne and a box of chocolate. Loved it so much! thank you Shangri-la staffs!

    Nothing I didn't like

  • Excellent
    Sep. 2018
    10.0

    Great Hotel...

    • Exquisite Views/High Floor • My Package included Breakfast, Tea Time & Drinks/Snacks • Friendly Service • Great Accommodations • Close to the Ferries • Luxury Feel

    • Exterior is dated

  • Excellent
    Apr. 2018
    8.2

    Concierge floor problem

    They food and service were good on the Horizon floor.

    We were traveling with our 12 year old,who is very well behaved. We were told by our waiter that the 7:00 hour was drawing near and my son would have to leave the lounge. Which we obeyed every night and made our son leave the lounge. But on our third night, for some arbitrary reason,the horizon lounge manager let other children stay in the lounge passed the curfew hours, after he had requestied our son to leave. We questioned him and he flipped flopped with his story and then announced that all children were allowed to stay in the lounge for the rest of the week due to the Easter holiday. We just didn’t like when some people aren’t made to obey the rules and the manager fails to enforce them.

  • Excellent
    Jun. 2017
    10.0

    Overall experience of staying

    The Customer Service provided.

  • Excellent
    Mar. 2017
    10.0

    Top quality luxury hotel

    Horizon Club views Excellent staff

    Having to leave

  • Excellent
    Feb. 2016
    9.7

    Breakfast buffet was sumptuous.

  • Excellent
    Jun. 2015
    10.0

    Amazing experience

    My husband and I had a fantastic one night getaway. It was amazing, service outstanding and relaxation perfect.

  • Excellent
    Oct. 2014
    10.0

    Separate tub and shower. Separate beds available and view. Ease and immediacy of taxis. Free wifi

  • Good
    Sep. 2014
    7.0

    Good location

    Price -- they are "luxury" in price only Also they lie about the construction that goes on there -- they DO work early in the morning before stated repair hours

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About

Overview

Located on Sydney Harbor with panoramic views of the Opera House and Harbor Bridge, the Shangri-La Hotel in Sydney, Australia is a luxury destination in the middle of the bustling city. Shangri-La features 565 spacious guest rooms and suites boast the largest windows of any harbor-facing hotel in the area so that guests can enjoy the sweeping views. The rooms are elegantly appointed in a contemporary design with deluxe amenities, including complimentary WiFi access, flatscreen televisions, plush towels and bathrobes, full-size writing desks, a mini bar, and coffee/tea makers. Guests can choose their view, or opt for the larger, more luxurious Presidential or Governor Suites for special occasions. Shangri-La features three restaurants and one bar on-site. The Altitude Restaurant features contemporary Australian cuisine in an intimate, 18-person dining room, while Café Mix offers all-day dining with a full buffet of fresh ingredients and diverse selections. For guests wanting to relax, CHI, The Spa at Shangri-La prioritizes personal peace, enchantment, and well-being and deliver traditional massages and treatments based on a blend of Asian-inspired wellness practices and Australian healing techniques and botanical ingredients. Additionally, the hotel’s expansive Health Club provides guests access to the fully-equipped fitness center, large indoor swimming pool, Jacuzzi, and sun deck. Shangri-La also offers upscale business and event space if guests are looking to host an event. A dedicated events team helps to plan and execute the event. The Shangri-La hotel is a beautiful hotel centrally located in Sydney that offers well-appointed accommodations, timeless style, and luxurious amenities.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.6 Excellent

Based on 26,012 reviews

9.1

Location

8.4

Wellness

5.1

Value

4.9

Amenities

Things to Know

  • Friendly service
  • Great view
  • Professional service

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Fitness centre
Free Wi-Fi
Disabled Access
ATM on-site
Business centre
Car rental
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Indoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24hr front desk
Airport Shuttle (Surcharge)
Designated smoking area
Storage available
Terrace/Patio
Elevator
Massage
Hairdryer
Cable or satellite TV
Coffee shop
Sauna
Babysitting/child services (surcharge)
Free Internet
Pets not allowed
Wedding services
Laundry facilities
Beauty salon
Safe

Photos

Shangri-La Hotel, Sydney - Sydney - Bedroom Provided by ICE Portal All Photos (92)
Shangri-La Hotel, Sydney - Sydney - Banquet hall Banquets (2)
Shangri-La Hotel, Sydney - Sydney - Bar Bar (1)
Shangri-La Hotel, Sydney - Sydney - Bathroom Bathroom (11)

Location

Most Popular Landmarks

  • Museum of Contemporary Art 297 m
  • Circular Quay 0.4 km
  • The Rocks Markets 0.5 km
  • Sydney Opera House 1 km
  • Pitt Street Mall 1 km
  • Royal Botanic Gardens 1 km

Sydney Travel Guide

Learn about Sydney on KAYAK

Getting Around

Sydney Kingsford Smith 9.1 km
Newcastle Williamtown 132 km

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