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Shangri-La Sydney
5 stars

Shangri-La Sydney

176 Cumberland Street, Sydney, NSW 2000, Australia
Sydney, Australia
See location+61 292 506 000
From
C$ 228
Cheapest

rate per night

8.5
Very good
based on 3787 reviews
3,787 reviews
Room type
Provider
Nightly total
Deluxe room
C$ 228
Executive room
C$ 230
King room
C$ 296

Photos of Shangri-La Sydney

Overview

Rating

Located on Sydney Harbor with panoramic views of the Opera House and Harbor Bridge, the Shangri-La Hotel in Sydney, Australia is a luxury destination in the middle of the bustling city.

Shangri-La features 565 spacious guest rooms and suites boast the largest windows of any harbor-facing hotel in the area so that guests can enjoy the sweeping views. The rooms are elegantly appointed in a contemporary design with deluxe amenities, including complimentary WiFi access, flatscreen televisions, plush towels and bathrobes, full-size writing desks, a mini bar, and coffee/tea makers. Guests can choose their view, or opt for the larger, more luxurious Presidential or Governor Suites for special occasions.

Shangri-La features three restaurants and one bar on-site. The Altitude Restaurant features contemporary Australian cuisine in an intimate, 18-person dining room, while Café Mix offers all-day dining with a full buffet of fresh ingredients and diverse selections.

For guests wanting to relax, CHI, The Spa at Shangri-La prioritizes personal peace, enchantment, and well-being and deliver traditional massages and treatments based on a blend of Asian-inspired wellness practices and Australian healing techniques and botanical ingredients. Additionally, the hotel’s expansive Health Club provides guests access to the fully-equipped fitness center, large indoor swimming pool, Jacuzzi, and sun deck.

Shangri-La also offers upscale business and event space if guests are looking to host an event. A dedicated events team helps to plan and execute the event.

The Shangri-La hotel is a beautiful hotel centrally located in Sydney that offers well-appointed accommodations, timeless style, and luxurious amenities.

Rating
8.5
Very good
Based on 3,787 verified guest reviews

Latest deals for Shangri-La Sydney

Wed 29/1
Thu 30/1
Double room
1 king bed
bed type unknown
1 king bed
Premier Room
1 king bed
1 king bed
bed type unknown
King room
1 king bed
bed type unknown
bed type unknown
Deluxe room
1 king bed
1 king bed
1 king bed
Executive room
1 king bed
1 king bed
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Shangri-La Sydney

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

General

  • Window
  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Landmark view
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Spa bath
  • Toilet
  • Toothbrush

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Spa and wellness centre
  • Massage
  • Sauna

Kitchen

  • Electric kettle
  • Kitchenware
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Disabled Access
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Breakfast in the room
  • Dining table

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Radio
  • TV
  • Smartphone dock

Parking and transportation

  • Parking
  • Private parking
  • Valet parking

Laundry

  • Ironing service
  • Pants press
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Health and safety

  • Daily housekeeping
  • Safe

Outdoor

  • Terrace/Patio

Things to do

  • Bicycle rental

Fitness

  • Fitness centre

Reviews of Shangri-La Sydney

8.5
Very good
3787 verified ratings
Wonderful
2207
Very good
558
Good
437
Okay
195
Fair
177
Mediocre
74
Poor
139
Guests say
Overall, guests appreciated the hotel's location and stunning views, particularly mentioning the proximity to attractions like the Opera House. Service received high praise, with many guests noting the staff's attentiveness and helpfulness. However, there were significant concerns about cleanliness, especially in the bathrooms, and some guests felt the hotel was disorganized or in need of refurbishment.
AI-generated from customer reviews
Service9 out of 10
Location9 out of 10
Cleanliness3 out of 10
Sort by:Most recent

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9.1
Wonderful
Richard, Mar 2019
Pros (+) Excellent staff with one exception in lounge/bar on 36th floor. Waiter addressed me as "Boss", failed to give menu, did not mention kitchen was closed until I ordered and did not get drinks in timely manor. His poor performance stands in stark contrast to the rest of the staff. Good breakfast buffet and health club.
Cons (-) Better lounge experience
5.1
Fair
Anonymous, Dec 2018
Pros (+) Room
Cons (-) Poor check in service
10
Wonderful
Anonymous, Nov 2018
Pros (+) with good price this hotel was far the best hotel I've ever stayed. Staffs were super nice. I told at the front that it is the first day of my honeymoon, they gave me a room with better view (maybe?) I mean, superb view with both harbour bridge and Sydney opera house. They even sent us complementary champagne and a box of chocolate. Loved it so much! thank you Shangri-la staffs!
Cons (-) Nothing I didn't like
10
Wonderful
Anonymous, Sep 2018
Pros (+) • Exquisite Views/High Floor • My Package included Breakfast, Tea Time & Drinks/Snacks • Friendly Service • Great Accommodations • Close to the Ferries • Luxury Feel
Cons (-) • Exterior is dated
8.2
Very good
Melissa, Apr 2018
Pros (+) They food and service were good on the Horizon floor.
Cons (-) We were traveling with our 12 year old,who is very well behaved. We were told by our waiter that the 7:00 hour was drawing near and my son would have to leave the lounge. Which we obeyed every night and made our son leave the lounge. But on our third night, for some arbitrary reason,the horizon lounge manager let other children stay in the lounge passed the curfew hours, after he had requestied ou...
Read more
10
Wonderful
Lito, Jun 2017
Pros (+) The Customer Service provided.
10
Wonderful
Stewart, Mar 2017
Pros (+) Horizon Club views Excellent staff
Cons (-) Having to leave
9.7
Wonderful
Anonymous, Feb 2016
Pros (+) Breakfast buffet was sumptuous.
10
Wonderful
trisha, Jun 2015
Pros (+) My husband and I had a fantastic one night getaway. It was amazing, service outstanding and relaxation perfect.

Location

176 Cumberland Street, Sydney, NSW 2000

What's nearby

  • Museum of Contemporary Art281 m
  • Circular Quay0.4 km
  • The Rocks Markets0.4 km
  • Sydney Opera House1 km
  • Royal Botanic Gardens1 km
  • Pitt Street Mall1 km
  • Sydney Tower1 km
  • Sydney Harbour Bridge1.1 km
  • Queen Victoria Building1.2 km
  • St Mary's Cathedral1.3 km
  • Art Gallery of New South Wales1.3 km
  • Hyde Park1.4 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Shangri-La Sydney

Low season

April

High season

December

Average price (weeknight)

C$ 347

Average price (weekend night)

C$ 411
Cheapest month to stay with an average 25% drop in price.
Most expensive month to stay with an average 39% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Shangri-La Sydney

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Shangri-La Sydney

  • If you’re after a cheap room at Shangri-La Sydney, then you should consider staying during the low season. The cheapest deals can generally be found in April and June.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Shangri-La Sydney, plan to stay on a Sunday or Monday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Shangri-La Sydney was booked for on KAYAK in the last 2 weeks was C$ 285, while the most expensive was C$ 328.
  • How long should you stay at Shangri-La Sydney? KAYAK users usually book their rooms here for 3 days.
See more tips

FAQs when booking at Shangri-La Sydney

  • Where is Shangri-La Sydney located?

    Shangri-La Sydney is located at 176 Cumberland Street in The Rocks, 1.8 km from the centre of Sydney. Museum of Contemporary Art is the closest landmark to Shangri-La Sydney.

  • When is check-in time and check-out time at Shangri-La Sydney?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Shangri-La Sydney.

  • Does Shangri-La Sydney offer free Wi-Fi?

    Yes, Shangri-La Sydney offers free Wi-Fi.

  • How far is Shangri-La Sydney from the airport?

    Shangri-La Sydney is 9.2 km from Sydney Kingsford Smith. Shangri-La Sydney is 131.8 km from Newcastle Williamtown.

  • Does Shangri-La Sydney have a pool?

    Yes, Shangri-La Sydney has a pool on-site.

  • How does KAYAK find such great Shangri-La Sydney hotel deals?

    KAYAK scours the web for all room deals available at Shangri-La Sydney in Sydney and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Shangri-La Sydney and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Shangri-La Sydney.

See more FAQs

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