Gran Bolivar Hotel

The staff are very friendly. The location was okay

The bathroom was very odd I could not get a face cloth there is one bar of soap and a little package of shampoo. On the next day there was no offer of room cleaning so I had to call for another roll of toilet paper. I got room service room service did not bring a bill which to sign so I have no idea what exactly the price was. the heater / air conditioner in the room did not work I thought it was working at first and then I realized it was not it did not heat up the room at all because after I had a nice hot shower the room in which I came out to was freezing cold and the air conditioner was set to heat at 31 degrees and it was definitely not that is blowing out room temperature air. And the room was definitely not 31° that's for sure it was freezing cold. Also I had a friend to come visit me for about an hour and they charged me 10 extra dollars in their currency to have them come in and hang out with me for an hour and called me promptly at the hour mark to remind me that it had been an hour I thought that was extremely rude and extremely uncalled for and yes I was very upset with that. oh and I almost forgot the breakfast was a mediocre buffet with terrible runny eggs and hardly any selection..

The rooms are large and clean.

The staff was not very helpful or nice. The breakfast could be improved.