Daily cleaning, installation of cabin HEPA filters on flights to Peru
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Scores according to KAYAK customer reviews
Pros: "I appreciate that Delta chooses customer safety over profit by not packing flights and continuing to social distance."
Cons: "Delta flies a lot of the CRJ planes, even on relatively longer trips. Traveling first class, the seats are a little wider than in coach and have a little more leg room, but calling it "first class" is a bit of an exaggeration. It's more like what coach used to be before the days of the flying sardine cans."
Cons: "They lost my bags. Unacceptable"
Pros: "Great service"
Cons: "Messed up my luggage in Atlanta. Gate said baggage was going to domestic. Ended up in international terminal. Added almost an hour of back and forth between terminals."
Pros: "Good experience"
Cons: "Better snacks"
Cons: "I’m skinny and 5’2” and I felt squashed. Like I was in a dollhouse. The space is too small, it’s too uncomfortable. I couldn’t take my zip front sweater off. The seats and space are not proportional to humans."
Pros: "Amazing crew and food and entertainment selection!"
Cons: "Honestly nothing it was perfect"
Pros: "Not much"
Cons: "Being on time. Trapped in plane for 2 hours"
Cons: "Less legroom than other airlines but have never flown to South America before"
Pros: "Seat was comfortable and I got extra Biscoff Cookies"
Cons: "Great trip"
Pros: "Better than spirit"
Cons: "Healthier snacks instead of just candy and cookies... an apple for example would be great."
Pros: "We eventually got to Atlanta."
Cons: "Delta is flying a lot of commuter planes, which are pretty cramped. We usually fly first class, and the seating is essentially the same as what coach used to be. There's nothing "first class" about it. And of course, the flight was hours late."
Cons: "Everything was perfect!"
Pros: "great crew!"
Cons: "luggage. what a nightmare. I waited 30min for my luggage (after a delayed flight) only to be told by a fellow PASSENGER that some of our luggage was directed to a FRONTIER CAROUSEL. I then had to wait by that carousel till I found it. so much for "bags in 20min guaranteed""
Pros: "I loved Craig on our flight he made it a hilarious and fun experience! And he needs a raise!"
Cons: "The seat was a bit uncomfortable, and boarding was slow. To be expected I assume for anything not first class."
Pros: "Crew was amazing."
Cons: "Delayed departure due to late crew arrival. Not a huge deal."
Pros: "Zee was our flight attendant and she was absolutely wonderful. Personable, attentive, and she made sure each and every person on the plane was comfortable and happy, going so far as to move solo passengers to empty rows so they could have more space. I wish she could be on every flight I take."
Pros: "I was rerouted through Detroit after it was apparent I would miss my connecting flight. The flight was good and I have no complaints."
Pros: "No delays..arrived early"
Cons: "Restrooms were dirty"
Pros: "Had a great experience with Delta all around. Seating and crew were lovely, in flight entertainment was great. Overall, very pleasant experience and flight was on time."
Pros: "Crew was excellent, pilots informative, and a very smooth and on time departure and arrival!"
Cons: "Sitting in the last row where my seat didn’t recline and it was loud and no window. It was claustrophobic!"
Pros: "The crew was very nice. Quite helpful and pleasant."
Cons: "The only small item is the gate size in MSP. Always a bit crowded but still departed on time so it’s not a large issue."
Pros: "Great entertainment, nice leg room!"
Cons: "Food was a disgrace - very low standards. Ate only snacks through the entire flight"
Pros: "Take off on time, arrived early, pleasant flight attendant"
Cons: "Had to sit on tarmac after arriving early"
Cons: "They ran out of blankets, earphones on the flight"
Pros: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Cons: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."
Pros: "The cabin crew was excellent. Friendly, helpful, efficient"
Cons: "Having to wait till almost boarding time to have seat assignment . If the ticket was confirmed already st the time of purchase why make people wait until the last minute for a seat???"
Pros: "It's a fast flight and boarding was quick."
Cons: "The terminal at LGA airlines is terrible."
Cons: "Customs never to hire more agents to work in the early mornings."
Pros: "On time, and pleasant flight. Flight attendants were first class: very competent."
Cons: "I slept all the way, so can’t say whether anything went wrong with the flight."
Cons: "Not much to read"
Pros: "Gluten free options! We have celiac disease and nice you offer GF options."
Cons: "Seating was done at the gate Didn’t appreciate being placed near the bathroom when it was evident the flight was not sold out"
Pros: "Not applied"
Cons: "Not applied"
Pros: "We got on the plane and it went to where it was supposed to go."
Pros: "Over all everything specially we got in earlier than expected"
Cons: "Copilot was an hour late, inexplicably"
Pros: "Crew member Lori was exceptional. Great detail to safety and customer service!"
Pros: "I got upgraded to comfort + which was great. quick flight, was even early"
Pros: "Fligth were on time"
Cons: "My flight from Montreal to Atlanta was 2:30 min Left at 6:10 arrive at 8:30 roughly Tried twice to get to my connection earlier and get 9:30 instead of 12:09 fligth to Daytona Delta was not flexible to allow me to book saying i did not have 55 min in between fligth which i had than lear n it will cost $75.00 to change the fligth - What? Very disappointed of Delta - lost 3 hrs at the airport today"
Pros: "see above"
Cons: "See above."
Pros: "Same as above."
Pros: "No complaints. A puddle-hopper to a yes."
Pros: "Couldn’t find a thing."
Cons: "My husband booked West Jet by phone. They spelled my name wrong on the ticket which caused hours of delays tryng to check in...ultimately leading to our missing the flight. The time spent was around 6 hours....4 of them the were on one continuous phone call where we were bumped back and forth between West Jet and Delta. The problem was never fixed and we haven’t flown home yet. We have new flights booked on Delta but only because Delta took pity....West Jet does no refunds or reticketing. If flights are missed you're out on of luck!"
Pros: "Flight was delayed by 2+ hours, Delta (running the flight for westjet) sent 1 email about the flight being delayed to 4:45 which was inconsistent with the gate signage and agent who said 3:45, flight ended up leaving at 5:45PM. No reasons were provided beyond the incoming flight from LGA hadn't come in. Why hadn't it come in? When could we expect to leave YUL? No answers."
Pros: "Delta automatically rebooked our flight due to delays. We were rebooked on Air Canada"
Cons: "Plane kinda of old. Just cookies and coffee"
Cons: "The poorly staffed bag check at BTV was maddening. We waited in line for what felt like 15 or more minutes. Boarding was also badly managed and took 20 minutes or so. There was no jetway so passengers had to walk a distance to the plane. The attendants all seemed to be having a bad morning. Not terribly friendly."
Cons: "Very uncomfortable, seats did not recline and seats way too close together."
Pros: "Boarding was organized"
Cons: "They didn’t turn on AC until we landed in Lima, during bording they were hurrying people to get on their seats fast"
Pros: "Vuelo tranquilo y todo a su hora"
Pros: "The food, it was like have McDonald's right away. And the crew, and the seat"
Cons: "The plane have for charges."
Pros: "My own tv screen , quality of food, service from the crew, beverage selection and cabin comfort"
Cons: "Keep it up"
Cons: "Copa did not allow me to board plane with setvice animal. Stating paperwork is not acceptable for travel to Peru. I bought tickets on avianca and traveled to Peru and had no issues entering Peru with paperwork. Also copa lost luggage for 3 days spent 3500 on copa and received nothing in return"
Pros: "what a difference from the flight crew. Much more attentive and responsive to our flight requests."
Cons: "This flight was better. Short flight and very attentive crew. I figure the seat selection on mobile app would be my choice next time."
Cons: "everything that other excellent companies offer"
Pros: "The crew was friendly and professional. Boarding was smooth."
Cons: "The only entertainment option is the mini screen every three rows."
Pros: "Same as previous flight; cabin crew was great"
Cons: "Dirty bathrooms, limited entertainment options"
Pros: "Easy check-in"
Pros: "Excellent flight. So fast"
Cons: "There should be tv screens on each chair and the choice to choose what we want to watch."
Cons: "New aircraft, the chairs are broken and old"
Pros: "On time departure, great food and service was friendly."
Cons: "My own phone didn’t work for the entertainment system."
Pros: "Me gustó q acompañaran el almuerzo con una ensalada"
Cons: "No había tv individual, staff no muy amable"
Pros: "My impression is the same as the flight from New York to Panama, It was Great"
Pros: "Crew was great and boarding easy"
Cons: "Copa Airlines has the worse entertainment system. I flew business and the food was pathetic. If you are sitting at the last two rows (out of four), they might run out of options for dinner and you are left without choices. I feel sorry for the crew that have to come to you and say "I only have left chicken ". Very cheap airline overall. I can't believe this is Star Alliance."
Pros: "The flights times were split into easy to ride segments."
Pros: "They serve a meal on most flights."
Cons: "When something goes wrong, like when our flight was oversold, the customer service is deplorable at best."
Pros: "Everyone was very polite, I didn’t use the entertainment"
Cons: "The entertainment was too expensive"
Pros: "Excellent fight and personnel"
Cons: "My name is Maria Trujillo"
Pros: "Crew service and boarding"
Cons: "Seats not being able to recline in row 10"
Pros: "Everything was excellent! Did not eat the food."
Pros: "Staff was very friendly and easy to speak with even though I only speak English."
Pros: "All service is good"
Cons: "I don’t have problem"
Pros: "Great price"
Pros: "fast boarding nice and helpful crew"
Cons: "Toooo uncomfortable. This is not a short trip its a 4hour trip and the plane is an embrager way too small for a ticket so high pice."
Pros: "The boarding in the crew or fine"
Cons: "The entertainment was almost 0, the chicken sandwich was horrible."
Pros: "Food during the flight. Very helpful staff."
Pros: "The staff was extremely helpful and pleasant. It seems like everyone spoke English and Spanish. Free drinks. A fine flight."
Cons: "Not a thing."
Cons: "Good service"
Pros: "Service and comfort was great, on boarding was pretty fast too"
Cons: "Rompieron una maleta y la otra sacaron cosas encima me hicieron esperar en Panama 10 Horas, teniendo asientos disponibles , es la primera vez q tomo esa aerolínea y que decepciónada estoy"
Pros: "Service was sastisfying"
Pros: "The pilot was great st explaining the flint and not where we were."
Cons: "They forgot my gluten free meal and didn’t tell me until I was on the plane. Can we count on you to feed us? Apparently not. How can an airline forget a meal for a passenger? Especially in such a long flight?"
Cons: "King Arthur: Legend of the Sword is an awful movie, but that’s not your fault, I blame the cast & Directer. ;)"
Pros: "The crew, very nice people and courteous, they all welcomed us into the plane and assisted everyone in a really nice way, really liked them"
Cons: "The food, the entertainment has very few options"
Cons: "Bad service. Flights are overloaded, the crew of the plane had bad attitude not good customer service."
Pros: "Good service and attention"
Pros: "Didn’t have to wait much for the connecting flight and Peruvian Crew was way more hospitable than the previous Panamanian Crew. But, still I would encourage you learn some Spanish."
Cons: "Food not quite as I expected and planes were quite small on both flights making the whole trip uncomfortable."
Pros: "Friendlier and more attentive inflight crew."
Cons: "Seats and aisles were too small. The plane in general was to small and uncomfortable."
Cons: "How crowded I felt. Both flights I had an aisle seat but it felt like a middle seat. The people in the middle didn't give me much personal space."
Pros: "Comfortable leg room Friendly cabin crew"
Cons: "Very limited food options, International flights have poor entertainment options, Very old seats and covers gave a very dull impression"
Pros: "See first review"
Cons: "See first review"
Cons: "Transfer time un Panamá was Too short"
Pros: "A very good flight except for the meal. The seats were comfortable and the crew friendly. The connecting time in Panama City was spot-on and worked like clock-work. We deboarded and walked down a couple of gates and were boarding our flight to Lima in 15 minutes. I would recommend Copa at anytime. Our price was incredible and we got SO much more than we paid for which is unusual today."
Cons: "I was spoiled on an earlier leg of our flight with the selection of entertainment. On this flight there was only one in-flight selection played on the various monitors."
Pros: "Nice crew."
Cons: "Terrible movie choice. Old equipment. Flight was freezing cold and no blankets provided. Uncomfortable seats."
Pros: "The cleanliness of the aircraft and the staff professionalism"
Cons: "Have a screen to watch movies."
Cons: "Everithing else"
Cons: "We got off onto a shaky set of stairs that surely would have been a safety violation in the states."
Pros: "Wonderful people, great attitudes, and the experience I’ve come to expect."
Cons: "Boarding instructions could have been made more clear. We asked one gate agent who told us to get in the wrong line. There was nothing offered to eat for someone that does not eat meat and cheese."
Cons: "the process of boarding no annoucement of gate change"
Pros: "Nothing in particular"
Cons: "Organization, information and communication"
Cons: "Made me check my carryon while waiting to board even though I said no and didn’t ask anyone else if they wanted to. Plane left half hour late"
Cons: "Person behind my seat was kiking! Luggage took for ever to be deliver."
Pros: "It was on time"
Cons: "The boarding was too crowd"
Pros: "Flight was on time crew was friendly and professional"
Cons: "Seat pitch was very tight, more like a budget airline, but the flight was short so OK"
Pros: "Need to improved"
Cons: "About entrainment is was poor, food not good,attention was so so ."
Pros: "Friendly staff"
Cons: "Everything was great."
Pros: "Menu for dinner and breakfast Nice designed heavy-duty plastic fork and knife Extremely comfortable blanket Meals were tasty"
Cons: "As always in last class, no leg room."
Pros: "The aircraft room and comfort"
Pros: "Seat was comfortable, as expected in business class"
Cons: "1. Entertaining not working Rebooting didn’t fix it Nobody offered any alternative 2. As the last seat, NONE of my meal options were available. Surely they could hv started fm the back at least once to offset this handicap?"
Pros: "Beer wine & whisky"
Cons: "No wifi, uncomfortable"
Pros: "That wine was included in the drink selections"
Cons: "Didn't have an option for vegetarian dish. The outlet cord on the seat was not working."
Cons: "Too small seating space"
Pros: "Friendly and helpful staff"
Pros: "The inflight meal was delicious. I was not expecting so many choices."
Cons: "Mechanical problems go start. And the crew in Orlando did not keep passengers up to date."
Pros: "The upgraded me to first class!!!!"
Cons: "No complaints!"
Cons: "Tight space between seats"
Pros: "Everything ran smoothly. Attendants seemed to care equally about being welcoming and timely."
Pros: "The manner in which they treated handicapped travelers"
Pros: "LA TRIPULACION"
Cons: "EL EQUIPAJE NO LO MANDARON HASTA DESTINO FINAL Y SE PERDIO"
Cons: "Delays, poor English explanations, disorganized boarding"
Pros: "Free wine"
Cons: "Seats aren't so comfortable"
Pros: "Crew Attention"
Pros: "Staff and comfort and"
Cons: "Cosco airport sucks"
Cons: "Wish I used y'all for my other flights"
Pros: "Friendly and efficient staff . No delays , always on time . Pilot is handsome too"
Cons: "Magazines are in Spanish language mostly :("
Cons: "Todo bien"
Cons: "Old airplane"
Pros: "Brand new Dreamliner! Plenty of legroom in economy"
Pros: "Everything! :)"
Pros: "Muy bien"
Pros: "Having a vegetarian option"
Cons: "No salad?! Fruit or vegetable! Something was missing."
Pros: "They did not control computer and electronic devices, so I was able to watch a movie ON MY PHONE without having to turn off at all, neither take off or landing."
Cons: "No food - just a Bon-o-Bon. No coffee. Where do you see an airline with no coffee?"
Pros: "pretty good econ seats on LAN"
Cons: "Peruvians don't board in an orderly manner...dutifully waiting in line for your turn is a N. European thing"
Pros: "The service was good and the crew was very kind."
Cons: "The plane got delayed 35 minutes. I found it via tripit that the plane was delayed. The board us in a bus to make us inboard after to tell us the need to change aircraft, and they re-seat us and I end up on the last seat, no recline seat next to the bathroom and the kitchen. More traffic than Grand Central Station. WORST FLIGHT EVER !"
Pros: "This is what an airline should be like in the US - 1 bag checked without fees, food - snacks and light meal (even on short flights), LEG ROOM, reasonable airfares. Thankfully I live near a Canadian airport. Greedy US airlines with its no-service-unless-you-pay could take a lesson."
Cons: "I am completely satisfied with the airline and its services."
Cons: "Flight overbooked, they assigned me a seat 5 minutes before departure"
Pros: "Comfortable plane."
Cons: "Boarding, it was organized chaos with having to show your passport verification then get in another line to board."
Pros: "The flight was fast and with no delays"
Cons: "They charged me extra 14 USD for checking in, I had never being charged extra for that."
Pros: "Well the crew was very kind and helpful and approachable. This is good even though one might not need anything other than the usual but the seemed very friendly"
Cons: "The change of gates and not updated in the chart soon enough so one would go to assigned gate just to realized it has been changed."
Pros: "Crew on board is nice, price is good"
Cons: "A lot can be improved, the food is bad, counter personal in NY is not empathic at all. I prefer not to pay for that food and bring mine. Your seats should be declared torture instruments"
Cons: "24hrs in advance, the flight was delayed over 6hrs"
Pros: "same as before"
Cons: "same as before"
Pros: "The flight from Vancouver to Mexico by Aeromexico was cancelled. I was assigned a different flight at 6am the next morning and we could not board in the last minute when we were at the door (it looks like the flight was overbooked)... Finally we are in Lima but our luggage is lost."
Cons: "Please let me know what can we do.. Is there any kind of compensation we are entitled to after going through all this..."
Cons: "I got singled out by a staff member to request me to check my bag while the passenger behind me had a bigger carry on bag. My other 2 friends had carry on backpacks about the same size as well but they didn't get stopped. I didn't know why I got picked on."
Cons: "Very happy, excellent!!"
Cons: "Had to spend the whole day in airport due to justfly booking error"
Pros: "I liked how I was always informed on my phone about my flight I was happy that finally someone cared enough to find me a flight for what I had already paid for."
Cons: "If I had KNOWN that I could stay at the airport (everyone was sleeping everywhere lol) then I would have not paid the $100 extra to only have a 1 hr & 20 min layover instead of a 15 hr layover. Because with possibilities of issues like I had as well as the plane leaving early there’s too much stress. Plus I was almost STUCK in the airport because I didn’t have $1000. The insurance I bought did nothing for me because they said I missed the flight (although the flight left early) UGH"
Cons: "The flight itself was fine, but connecting through Mexico City airport is troublesome and time consuming. Mexican authorities make everyone go through a long line at customs. Since we checked in through Delta in San Antonio, we did not have a boarding pass for the Lima portion. , We had to exit into the main concourse to get our boarding pass. At that point we were on standby for seats and barely made our connection."
Pros: "I enjoyed it"
Cons: "Good overall service"
Pros: "friendly staff"
Cons: "scheduled layover was 9+ hours. It became even more painful including a delayed aircraft."
Pros: "The stewards and stewardesses were incredibly friendly, making up for the over-salted food and cramped quarters in economy."
Pros: "On time. Good entertainment"
Cons: "Food too salty"
Pros: "Crew was very nice and responsive. Flight was on time."
Cons: "My video screen would not work."
Pros: "The flight attendants were really great."
Cons: "Of course flying is always uncomfortable and like being packed into a sardine can"
Cons: "The flight attendants were not very attentive. Asked twice to get the declaration form and eventually had to go to the back to ask for it again."
Pros: "Staff was very helpful and flight arrived ahead of time."
Pros: "I like the staff, the seats, the entertainment"
Cons: "Dinner was terrible"
Pros: "Overall great experience."
Cons: "Rude staff. Airline doesn't respect its own carry-on bag policy. I was forced to leave my bag at the door despite being one of the first on the plane. Seats very close together -- my knees were up against the seat in front of me all night."
Pros: "Good food and good entertainment."
Cons: "The person in Aeromexico balcony didn't have training to attend clientes in the best way. She didn't know how to add miles to my number of fidelity and she told me that she can't change my seat to the aisle, because the sistem was not working and her english was very poor too... Very poor service."
Cons: "Mexico City lounge was terrible as their key hub , the wife and food was bad so I went to the hsbc lounge as I am a vip there was well"
Pros: "Seat was good."
Cons: "No snack. No food offered during the flight. Only juice and water offered during more than 5 hours of the business class flight. Strange smell continued during the flight. The simplest service in my experiences of Business class flights in the world."
Pros: "Seat was good. Crew was good. A meal and beverages offered properly."
Pros: "We missed our flight to Bogota because Immigration was so understaffed. They were warned by Aero Mexico the day prior but chose to do nothing. Now we are having to pay for a second hotel and second flight from BOGOTA to Barranquilla. There are a lot of very angry and disappointed travelers today. We have been offered nothing and received nothing. And we loose another day of Carnivale. I won't be flying through Mexico city anytime soon. Kerry Greenlees"
Cons: "Ground staff in Lima was very unhelpful when they broke my suitcase. No offer of refund only a handwritten phone number to call in a few days. Handwriting was not legible."
Pros: "Well organized boarding and time efficient"
Cons: "Food mediocre"
Cons: "Will never fly with Aeromexico ever again"
Pros: "Food was just terrible¡"
Pros: "Loved the entertainment as iwas able to see my favorite program. Everything went smoothly."
Cons: "Everything was fine. We just got nervous because our luggage was literally the last ones to come out."
Cons: "The flight was delayed over 2 and a half hours, missed our connecting flight in Mexico City. The in flight entertainment stopped working half way through the flight, didn’t work again. Bad customer service, didn’t even apologize"
Pros: "Nothing, they didn’t let me board"
Cons: "The fact they sell you a flight with a connection in Mexico City with only an hour to transfer is ridiculous. Being that this is mexico’s airline they must know it’s a literal impossibility to make that connection. When you arrive they automatically shuttle you into an area to rebook you almost like it’s expected. Then you wait for 8 hrs in a crowded ghetto airport waiting to get on the next flight. When you speak to customer service they talk to you like your a dummy."
Pros: "The lights went out so you could sleep"
Cons: "The check In process took an hour for no reason. I can only assume the staff were new because everyone who went on strike recently got fired or quit. That or they were on permanent siesta because the line ups weren’t even long. They were just slow, lazy and lacked knowledge."
Pros: "Nice crew, free drinks"
Cons: "Food (pasta) was terrible, not a comfortable plane for an overnight flight. I'm small, just over 5ft and 110lbs (50kg) and I was uncomfortable the entire flight, couldn't sleep even 5 minutes."
Pros: "liked the seat and the space. a blanket provided without asking"
Pros: "Good entertainment Good crew"
Cons: "They should not advertise hot breakfast, I was not able to tell what they served,wether it was cereal or scrambled eggs,green leaf substance was not edible. Coffee was cool coloured water. I ate the fruit and yogurt only Passengers should be warned about the poor food,so that they can get something before boarding."
Pros: "The crew was very friendly and kind. I enjoyed the coffe a lot"
Cons: "Boarding was delay. I spent 25 minutes making a line"
Pros: "People in Mexico are very nice."
Cons: "The Mexico DF airport us very crowded and you will be delayed. Avoid it if you can."
Cons: "They cancelled our flight, sent us to another flight, downgrade included since we had to go in tourist even we pay business. Our original Vancouver flight was also delayed for 3 hours, they could put us in another airline but simply did no d anything even we asked for that. At the end, they did not know hate in México, airport screens si done thing, airiline information was another thing."
Pros: "Price! And aervife"
Cons: "La aerolinea nondeja documentar ni una maleta en viaje internacionaybesones fuera de lanley ybdijeron q estan amparadoos a esa ley"
Cons: "The layover in Mexico city was too long 10 hrs layover....."
Pros: "Our flight attendant was very polite and with a great attitude."
Cons: "The pilot arrived late because he went for a Tim Horton's coffee (I know that because I was in first row and I heard the flight attendants talking about that). Then, after he finally arrived with a tray full of coffees, there was an issue with the jet's computer and had to reset it and we had to wait even more. When we finally arrived, our Gate was taken by other plane already and we had to wait (more) for the first one to be available for us. Then, when we finally got our Gate, there was another issue, now with the "finger". They weren't able to move it and connect it to the plane to get off of it. So we had to wait AGAIN. And finally as soon as we got off the plane, they were supposed to give us our carry ons on the aisle (Because it was a small plane CR700) , but again, we had to wait almost 10 minutes so that they could send the luggage... To make things worse, I had a first class ticket and I couldn't get the perks of it at the airport. Because they said I wasn't flying in an international flight. Come on?! Canada->USA->Mexico is not International??? You lost me AA."
Cons: "Leg room was too small, food was awful, no taste. Bathroom smelled even from take off."
Cons: "Mejorar el espacio"
Pros: "Crew nice- flight smooth"
Cons: "More leg room"
Pros: "Crew was really nice, the timing of the flight is ideal."
Cons: "Bring the same entertainment options available in the US domestic flights to this leg, such as movie streaming via wifi."
Pros: "The people working for Avianca were especially helpful and curious. We need extra help with wheelchair assistance for my wife."
Cons: "We delayed one day do to rescheduling"
Cons: "Flight was late and caused me to miss my flight to Dallas."
Pros: "food,movies, prices"
Cons: "No reason was given for delay, I was disappointed in that I payed more to arrive 3 hrs earlier yet I came in after the otherwise available flights"
Cons: "The food terrible"
Cons: "late departure"
Cons: "Broken entertainment control set seat 11 window."
Cons: "No snack"
Pros: "Left on time, service was good."
Cons: "Did not offer enough WATER."
Pros: "the flight was AVIANCA , not American Airlines"
Cons: "The Avianca flight was over 4 hours late. We missed our connecting flight with Star Peru, and had to buy new tickets with Viva Air. We spoke with an Avianca supervisor who told us it was not her company's fault the flight was late. Avianca had a flight that night to our destination but they refused to find space for us, or to issue some type of refund or voucher for our lost time and money."
Cons: "Attendant took too long to hand out drinks, then ran out of water for the back of the plane. By the time we got water it was almost time to land."
Pros: "Good food, kind staff, free booze"
Pros: "the flight was good"
Cons: "the delay, we stay from 12 to 6:30 that the flight finally depart"
Pros: "The attention and services"
Pros: "Clean and on time flight!"
Cons: "The Food"
Pros: "First time flyer with American airlines and the service was impeccable"
Cons: "Nothing to dislike"
Cons: "No snack, and The airline used styrofoam cups which is not environmentally sustainable"
Pros: "The food was fabulous!"
Pros: "Clean comfortable and on time"
Pros: "They took me to my destination"
Cons: "Veeery late, no information"
Pros: "one more bag"
Pros: "Nice meals, attentive staff"
Pros: "Efficient and nothing annoying."
Cons: "This was on Avianca, not American Airlines"
Pros: "The flight attendants were incredibly attentive"
Pros: "Seats were very roomy, both in with and legroom. The whole flight experience was good."
Cons: "Headphones on a short-haul flight were used and we're clearly dirty with dust. Drinks on the flight are quite particular. There were people who asked for beer and got a can, others who asked for the same got just half of the can."
Cons: "Denied boarding by gate agent. 5 min past mandatory one hour cut off from boarding. We had been standing in line for agent for 30 minutes. Two customers flying with little dogs delaying the movement of line. Flight was subsequently delayed by 2 hours and 10 min. More than enough time to allow us to board under 1 hour regulation. I booked LATAM instead of AA based on reputation, very upsetting experience for us."
Pros: "All was good ..."
Cons: "The dinner alternatives were not available for everyone ... probably because we were sitting close to the last row of seats. That is not acceptable because everyone is paying the same regardless were you are seated."
Pros: "salio y llego en tiempo. La tripulacion fue muy cordial"
Cons: "hacia mucho calor en la cabina"
Pros: "The landing was excellent"
Cons: "Lack of organization in stowing carry ons inside overhead cabins"
Pros: "There was a crew member Dario, from Lima to Buenos Aires that was super nice."
Cons: "The ticket was printed as Avianca trans to American Airlines. That was wrong. The ticket was for Avianca and I went to American and I lost a lot of time. Then the line was long and took me for ever to check in"
Pros: "I didn't like at all. I will never fly with this airline ever again"
Pros: "On time performance; friendly, competent staff."
Pros: "Delays. Gate changes on both flights."
Pros: "The helpful crew"
Cons: "Airline is run like a circus, horrible experience going to and from Cusco from Lima. I do not know how their poor employees work under such stressful conditions. Spend the extra money and fly LAN or LATAM."
Pros: "Good entertainment set up"
Cons: "Gross smelly bathrooms, only vegetarian meal options"
Cons: "I reached the Lima airport an hour before domestic flight from Lima to Cusco. The lady in charge told me the gate was closed. I told her it was an hour before and i had valid tickets and she was not ready to listen to anything. Horrible service ! Who closes gates to a flight an hour before ?"
Cons: "To be business class it's really unconfortable. Just old airplanes that should be changed and It was Avianca (No AA)"
Visitors from Canada must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Peru.
Health Declaration Form
72 hours before departure and present the completed form upon arrival.
Pre Registration Form
Download the app and complete the form within 48 hours before departure to Peru
Masks: Required in public spaces, enclosed environments and public transportation.
Restaurants: Open with restrictions
Most visitors from Canada need to provide a negative COVID-19 test result and/or quarantine to enter Peru. Entry to Peru is not allowed until June 30, 2021 for non-resident foreigners from South Africa, Brazil, and India, or who have made a stopover in these places in the last 14 days.
Read more about travel restrictions for Peru
Visitors from Canada will need to quarantine for 14 days upon entering Peru.
An average direct flight from Canada to Peru takes 26h 40m, covering a distance of 6918 km. The most popular route is Montreal - Lima with an average flight time of 11h 30m.
The cheapest ticket to Peru from Canada found in the last 72 hours was C$ 278 one-way, and C$ 456 round-trip. The most popular route is Montreal Pierre Elliott Trudeau Intl to Lima J Chavez Intl and the cheapest round-trip airline ticket found on this route in the last 72 hours was C$ 456.
Based on KAYAK flight searches, the most popular destination is Lima (87% of total searches to Peru). The next most popular destinations are Cusco (8%) and Trujillo (2%). Searches for flights to Piura (1%), to Iquitos (1%) and to Arequipa (1%) are also popular.
The multi-award-winning Jorge Chávez International Airport, in the capital city of Lima, is Peru’s largest and busiest airport. It is a hub for all major domestic airlines, however it also offers flights from international airlines such as Air Canada.
Most of the flights to Peru from Canada have multiple layovers in the U.S. and Mexico, usually for around two hours or more. There are some direct flights from Canada to Peru if you travel with Air Canada, taking off from Toronto at Toronto Pearson International Airport (YYZ). This route is generally a similar price to flights with layovers.
If you are a Canadian citizen, you don’t need a visa when visiting Peru. You can get a tourist visa if you have a passport that is valid for six months after your arrival, with at least two blank pages in the visa section. You will be able to stay in Peru on a tourist single-entry visa for a maximum of 183 days.
Alejandro Velasco Astete International Airport in Cusco is the second busiest airport in Peru and is the closest airport to Machu Picchu. Almost all routes to this airport require a layover in Lima. Because of the airport’s location up in the mountains, flights can only depart and land when there is good visibility and the weather is favourable.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.
Airlines flying to Peru have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Peru
Masks required on board, masks provided on flights to Peru
Social distancing seating
Middle seats unavailable to book on flights to Peru
Testing for antibodies, testing for symptoms for flights to Peru
Waiving of change fees. Search flexible flights to Peru