Find cheap flights from Toronto Pearson Airport to Lima

Cons: "Seats, sandwich"

Pros: "Crew was good, food was good, seats were great"
Cons: "Boarding was chaos"

Pros: "Leg room was not bad at all . I'm not tall but I don't feel cramped."

Cons: "Entertainment system need to be improved ASAP."

Cons: "I'm tall and I hace no problems because there is a lot of space between files"

Pros: "Smooth check in"
Cons: "Quality of food"

Pros: "The flight was on time"
Cons: "Check In should be faster."

Cons: "Massive delays, terrible customer service"

Pros: "The sandwich was surprisingly delicious"

Cons: "stop making a billion announcements."

Pros: "Flight was on time"

Pros: "It’s was all good great service and great stuff"
Cons: "I can’t think of anything...."

Pros: "Without problems or big delays"

Pros: "Nothing"
Cons: "Para empezar creo q el del counter tiene un negocio con el que rapea las maletas porq me dijo que mi maleta esta overside y que la rapee para bajarle el tamaño. Que??? Cuando fuu a la maquina de plastico el tipo me dijo no son $15, son $25 porq es overside y en avianca te van a cobrar $240. Yo le dije q le ponga el plastico dejandome el mismo tamaño por 15, cuando regrese al counter ya me pasaron la maleta como valida de peso y tamaño solo porq le puse el plastico. La comida es siempre la misma cada vez q vuelo, deben variar. La asafata estaba de mal humor y apurada un poco mas me tira la comida. Ultimamente avianca esta malo, solo porq el pasaje es un poci mas barato q otras aerolineas creen que pueden tratar mal al pasajero."

Pros: "Nothing"
Cons: "When arriving at the airport in Bogota not only the flight was delayed but the gate was changed and the person at the counter in the gate wrote the wrong gate on the ticket and flight to Lima was missed. They booked the passenger in the next flight 9 hours after. They did not provide any food nor hotel so passenger to stay at the airport. My guess, they overbooked the flight as they always do, this trip was for my son (20) traveling by himself for the first time, they took advantage of his inexperience; this is is my 3rd bad experience with Avianca and definitely the last one!"

Pros: "Excelente service"

Pros: "I always try to book a flight with Avianca when traveling to Central America and South America .good food..excellent service"

Pros: "Food was great"
Cons: "Trip was long"

Pros: "Nothing other than the schedule fit my needs."
Cons: "I have never experienced such rude and lazy flight attendants. On all 3 flights it was over an hour into the flight before they would come around to offer a drink. As soon as they were done with the food service they closed the curtains and sat the rest of the flight. This is in business class."

Pros: "We had an amazing flight"

Pros: "Nothing"
Cons: "The fight got delay. They made me loose my connection and then made me wait 9 hour at the airport just to make a change on my schedule. The people from the Avianca counter in Miami is the worst. Also, when I arrive to Lima, got my luggage an one of them was terrible broken with the things that were inside. Will never use AVIANCA in my life!"

Cons: "I was very thirsty when I was in the airplane, when I boarding and I ask for water the crew didn’t gave me soon."

Pros: "It was not crowed"
Cons: "No veggetarian options"

Pros: "On time and easy bording. Good leg room."
Cons: "One person in the crew did not wanted to help me even when I mentioned to him that I recently had surgery . He said : no"

Pros: "flight was smooth and on time. Crew was good (responsive to passenger needs)"
Cons: "Food was disappointing (generic airline food). Entertainment wasn't much to get excited about. Apparently the Airbus 319 only has the tiny screens that fold down from the ceiling. Fortunately, what was playing wasn't interesting anyway."

Cons: "The 11 hour flight delay and the guy putting duct tape on the wing. I didnt have an issue with him personally, more the fact that he was duct taping the plane."

Pros: "It's was It was good service everything"
Cons: "I didn't like let that delay on the plane. Being willing next 6 hours or the airport and I miss my day for work."

Pros: "Great cabin crew. They were friendly and very polite. Seats were pretty comfortable too"
Cons: "Check in process took one hour and a half from Miami! Thank God the desk agent escorted us through customs to board the plane."

Pros: "The crew was nice"
Cons: "I plugged in my headphones grateful to have a personal monitor for entertainment on the long flight. However, I couldn't hear the movie. So I definitely couldn't enjoy some music. The passengers on either side of me also did not have working headphone outlets either. With some jiggling and pushing the headphone set in violently, I could get some sound, but not clear."

Cons: "I was hungry on the flight, but while there were drinks, there were no peanuts or other snack offered. I would buy it if it were made available."

Cons: "Bring your own entertainment. Not even sure what is on board but appeared to be not much to choose from."

Pros: "The route, not much waiting time, the food."

Pros: "Crew was friendly, had the first seat of economy with lots of space."
Cons: "Food was whatever, and the storage above my seat was taken up by the first aid kit so I had to put my carry on bag way in the back causing me to be the last one out the plane.."

Pros: "Was delayed more than three hours and the ticket to lunch was very poor"

Pros: "Much better flight: bigger plane, more spacious interior, didn't feel claustrophobic at all, managed to nap"

Pros: "They were very helpful and friendly. At the gate they changed our seats to something more comfortable, without us asking. Boarding went smoothly and efficiently."

Pros: "All the amenities, service, staff. The food on this leg of the trip and the staff were the best. The others were very good, but this group stood out!"

Pros: "I threw my back out and the crew member gave me a row to my self and heated a water bottle to put on my back."

Cons: "The flight was late but made up some time"

Pros: "It was easy to check in at the counter and online. Staff was friendly and responsive. Ease of navigation from country to country with plenty of visible staff available to answer questions."
Cons: "The long layover was a bit taxing. It would be better to cut these down in case of changes in weather condition"

Pros: "Tried to have two of my children's flight changed to our flight but the Avianca flight person said they could not do the change in Cusco and instead to do it in Lima.. The flight left 45 min late to Lima and arrived 20 min late. We ran to the Avianca counter and they then told us we were too late to make the change after 10 min of talking. We all missed our flight to bogota as a result and they told us flippantly we would have to pay to fly the next morning because the next flight that night was full. They then tried to dismiss us with a phone number to call to get help. After I protested, the supervisor finally cane over and after explaining how many times we were not helped and given false info, she finally miraculously found seats on the next flight and put us on it, in the very back of the plane even though there were many seats throughout the plane available. It should NEVER have come to that. I am disgusted with Avianca's customer service."
Cons: "Poor customer service. Lied to in Cusco about not being able to change the flight. Lied to in Lima about not being able to change the flight. Lied to in Lima about there being no seats on the next flight. Not helped and instead just given a phone number. To make matters worse, I also felt like we were racially discrimated against. We are African American and were treated poorly compared to the two Peruvian men who missed their flight as well. Avianca has a problem if this is its policy."

Pros: "The flights were on time, with great service."
Cons: "Nothing!"

Pros: "I would say the crew is nice and boarding process was easy."
Cons: "The flight was delayed 2 hours in Santiago while on the runway due to technical difficulties. This caused my missed connection in Lima, therefore I had to wait from 10:45am to 5:30pm in Lima airport for a flight to Bogota, then after that catch another flight to Miami. I lost a whole day I had planned in Miami, arrived at 2:30AM when nobody could pick me up. Avianca didn't give me a voucher for food or transportation or even access to VIP lounges in Lima. I will never fly Avianca."

Pros: "Los empleados de.mostrador solucionaron rápidamente cada consulta y la tripulación fue muy simpática. El avión estaba en muy buenas condiciones y limpieza. Pude elegir el asiento en el checkin online lo que fue genial para.mi gusto. Una compañía que trabaja en simpatizar con sus clientes. Al.menos lo sentí así en este viaje y en las otras.conexiones saludos"

Pros: "Everything."
Cons: "Turbulence."

Cons: "They did not load my luggage in the airplane because there was not enough room. They promised to deliver it to my hotel at the night of the same day, but they did not. They gave me the same excuse, there was not enough room in the airplane, even though my luggage had a priority to be in the airplane. I had to discuss it with the call center stuff for a long time to make the arrangement to receive it as soon as possible. The call center stuff was not very helpful and just gave me a lot of unreasonable excuses. I am very disappointing with Avianca."

Cons: "Eu estou arrasada, eu recebi meus emails todos em inglês, tive um grave problema familiar e me confundi com a data do voo, perdi o voo e a avianca queria me cobrar mais 2.000,00 para poder viajar no dia seguinte, estou péssima, perdi uma viagem de trabalho, onde está a humanidade de voces? Onde esta a honestidade? Cobrar penalidades? Ja não é penalidade suficiente eu ter perdido meu voo, ter passado por todo esse constrangimento? Mais dois mil reais só para remarcar meu voo? Capitalistas nojentos, voces contribuem para a piora do mundo!"

Pros: "flight was good."
Cons: "The wait in between flight is very long. For this return flight the wait at Lima airport transfer was nearly 11 hours. The wait at Bogota airport transfer is about 14 hours. Both of these airports had earlier flights BUT your booking service chose the MAXIMUM WAIT time at these transfer airports."

Pros: "It was awesome that movies and checking bags were free for the flight! That was something i did not expect:)"

"Less crowded aircraft"

Pros: "Service was fast"
Cons: "Better seats"

Pros: "Nothing"
Cons: "Proper communication"

Cons: "Less legroom than other airlines but have never flown to South America before"

Pros: "non stop flight"
Cons: "Crowded, small plane. No air after people had boarded while fuel was being replenished (dangerous?), sitting at gate for 20minutes. This, after a 2 hour delay. Then a rough landing in Minneapolis- plane brakes sharply and suddenly, shuddered to a taxi rate of speed. simple snacks, not very good."

Pros: "Nothing"
Cons: "Worse experience ever, flight delayed, lost connection, many hours in phone trying to fixed and anyway lost the flight, spent so many time at the airport with the front desk so disappointed"

Cons: "You guys didn't allow me to get in this plane and i missed my flight."

Cons: "When we booked this trip via Kayak, we thought that we were booking on Westjet. Westjet knew nothing about the flight when we tried to check in."

Cons: "Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher..."

Pros: "Our flight crew were great. Pilots were great too."
Cons: "I missed my connection due to weather in Minneapolis. Was diverted into Milwaukee, but nope we are diverted to Chicago, but wait no we go to Milwaukee. Deboard into a close gate area. Rest rooms were closed. Then once refueling is done get back on and make Minneapolis at 12:15 am. Connection missed"

Pros: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Cons: "Super small plane."

Pros: "The overall experience on the flight was quite pleasing. The flight crew created a warm atmosphere on what was a very cold morning. Seating was not the most comfortable but the wasn't unbearable."
Cons: "Delta should have a better food menu for those early flights unless the motive is to encourage everyone to eat an organic and wholesome meal prior to boarding, something we all should be doing."

Cons: "No food on board and we were hungry"

Pros: "Friendly crew."
Cons: "Slow boarding."

Cons: "No charging outlet."

Pros: "I liked the touch screen displays in each headrest. Seats and leg room comfortable"
Cons: "Boarding was somewhat unorganized"

Pros: "The crew"
Cons: "Timing"

Pros: "Flight was on time/ early."
Cons: "Have hot water for coffee and outlets for phones"

Pros: "The kind staff"
Cons: "Dirty bathroom on flight from Toronto Ontario to Atlanta. Smelled like urine."

Pros: "got there on time, no delays. very smooth"

Pros: "Boarding was smooth, attendants were nice and informative, and everything was on time"

Pros: "By"
Cons: "A three hour delay on the first flight and a hour delay on the second..."

Pros: "Crew was friendly!"
Cons: "Plane wasn’t clean"

Pros: "The movie selection was good"
Cons: "Instead of a flight from Toronto to Atlanta.. it was a flight from Seattle to Atlanta, and I only had 45 mins to get to boarding because of the last minute flight changes."

Cons: "Customs massively backed up. Somewhat disorganized"

Pros: "Nothing."
Cons: "Flight left 2 hours late. Did not get adequate cabin service. Put in the back in an awful seat."

Pros: "Airline and airport staff were great"
Cons: "There was no time to eat. Nothing other than snacks. The time allotted was *barely* sufficient to get from gate to gate. We were starving when we got to our destination."

Pros: "Delta always tries to do the very best. There were no issues with Delta."
Cons: "I did not like the seat assignment. It seems that when I have booked through Kayak, I get a very bad seat. In this case, it was all the way in the back - next to the toilet. The seats didn't recline, and there was no window - because we were right next to one of the engines. I will use Kayak to price compare on future flights, but I will not book through Kayak. Not sure if this is just a coincidence - but it only happens when booking here."

Pros: "On Time. Nothing else to say,"

Pros: "Friendly, leg room, on time."

Pros: "There was nothing I liked about this flight."
Cons: "Everything from beginning to end was horrible. They messed up on our seats so I couldn't sit with my parents who are both elderly and need my assistance. The flight attendants were rude (no greeting, no smiles). My TV did not work and my tray for food was dirty."

Pros: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."
Cons: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."

Pros: "Flight went off pretty well. On time no complaints."
Cons: "Somewhere somehow you need to know that, although partners, Delta and West Jet do not share computer systems and that they are two completely different airlines. This affects ,sometimes, how luggage is handled especially when you land in another country and you have to manually transfer your own - and nobody tells you. You actually change airlines. Itinerary implies West Jet controls the entire thing. Not the case. Better job economic explaining what to With luggage and that, while itinerant implies 1 airline, they are only partners and should be treated separately."

Pros: "The flight was pretty empty so my entire row was empty so very comfy and it was the new bigger plane so lots of carry on room too."
Cons: "Nothing...I have no complaints"

Pros: "The crew tried their best. The seats were average. The food ok."
Cons: "The entertainment is non-existent. Wifi wasn't even enabled. Four to five hours without ANY entertainment is totally unacceptable especially with teens and kids!!"

Pros: "Delta flew their way back into my heart this time around"

Cons: "have to wait 2 days for the flight, so i would say that's a pretty objective zero rating."

Pros: "Staff, Ease of boarding"
Cons: "Bring back in flight meals, please"

Pros: "The boarding was very organised and the crew very friendly. The snacks that they offer is great too"

Cons: "They had to change tires before we lelt in Toronto. And we spent more than one hour on the tarmac."

Cons: "Temperature was too cold"

Pros: "The food"
Cons: "No entertainment"

Cons: "Bad"

Cons: "West Jet gave me a "fake" ticket delta would not let me board missed the flight I had to wake up at 3am to catch. This is after I finally made it to my hotel last night at 11:30 pm. This is completely unacceptable. NEVER AGAIN IN MY LIFE WILL I EVER FLY WITH THIS COMPANY!!!!"

Pros: "Once again, the people were friendly, but I did not really experience much since I went to sleep as soon as the plane took off. I did, however notice that the seats reclined a little more than normal (which was amazing for me). I had a comfortable flight and caught a great nap."

Pros: "The flight attendants were helpful, the flight was smooth."
Cons: "I was unable to check in online without a delta confirmation number and I had booked through west jet. The flight was delayed 40 min so I arrived later and I was removed from the flight. I got through security and customs with plenty of time and managed to get back on the flight. It was all around just annoying."

Pros: "The flight attendants were great! Super friendly and helpful with everything!"
Cons: "I'd love slightly larger snack portions."

Pros: "Staffing was great!"
Cons: "The fact is that it is illegal to pack Sardines at compact as you are packing us on your aluminum cans."

Pros: "The flight being on time, friendly staff, clean aircraft.i"
Cons: "It was a morning flight from Toronto to Omaha via Minneapolis and unfortunately coffee wasn't served. Or maybe it got over."

Pros: "My first and last time flying Delta! Everything that could have went wrong, did in fact go wrong. We were re-booked on connecting flights different then the one we originally booked and weren't even notified. They have a Delta app, but it doesn't even work right. Unless you physically go to the gate to check to see if the flight is on time, that is the only was to find out if you are re-booked onto a different flight or not. I have never flown an airline that re-books you on a different flight when they feel like it. I wouldn't recommend Delta Airlines to my worse enemy!"

Pros: "Boarding was organized"
Cons: "They didn’t turn on AC until we landed in Lima, during bording they were hurrying people to get on their seats fast"

Pros: "Vuelo tranquilo y todo a su hora"

Pros: "The food, it was like have McDonald's right away. And the crew, and the seat"
Cons: "The plane have for charges."

Pros: "My own tv screen , quality of food, service from the crew, beverage selection and cabin comfort"
Cons: "Keep it up"

Cons: "Copa did not allow me to board plane with setvice animal. Stating paperwork is not acceptable for travel to Peru. I bought tickets on avianca and traveled to Peru and had no issues entering Peru with paperwork. Also copa lost luggage for 3 days spent 3500 on copa and received nothing in return"

Pros: "what a difference from the flight crew. Much more attentive and responsive to our flight requests."
Cons: "This flight was better. Short flight and very attentive crew. I figure the seat selection on mobile app would be my choice next time."

Cons: "Better meals , conform in the seat and low the prices"

Pros: "I liked that everything was smooth and everyone was helpful"
Cons: "The attention of the staff could have been better, never the less, they were an amazing crew."

Pros: "nothing"
Cons: "everything that other excellent companies offer"

Pros: "Same as previous flight; cabin crew was great"
Cons: "Dirty bathrooms, limited entertainment options"

Cons: "New aircraft, the chairs are broken and old"

Pros: "On time departure, great food and service was friendly."
Cons: "My own phone didn’t work for the entertainment system."

Pros: "Me gustó q acompañaran el almuerzo con una ensalada"
Cons: "No había tv individual, staff no muy amable"

Pros: "My impression is the same as the flight from New York to Panama, It was Great"

Pros: "The flights times were split into easy to ride segments."

Pros: "Everyone was very polite, I didn’t use the entertainment"
Cons: "The entertainment was too expensive"

Pros: "Excellent fight and personnel"
Cons: "Nothing"

Cons: "My name is Maria Trujillo"

Pros: "Crew service and boarding"
Cons: "Seats not being able to recline in row 10"

Pros: "Everything was excellent! Did not eat the food."

Pros: "Staff was very friendly and easy to speak with even though I only speak English."

Pros: "All service is good"
Cons: "I don’t have problem"

Pros: "Great price"

Pros: "fast boarding nice and helpful crew"
Cons: "nothing"

Cons: "Toooo uncomfortable. This is not a short trip its a 4hour trip and the plane is an embrager way too small for a ticket so high pice."

Pros: "The boarding in the crew or fine"
Cons: "The entertainment was almost 0, the chicken sandwich was horrible."

Pros: "Flight attendants wonderful. Very accommodating no language barrier"
Cons: "Great experience"

Pros: "Food during the flight. Very helpful staff."

Pros: "The staff was extremely helpful and pleasant. It seems like everyone spoke English and Spanish. Free drinks. A fine flight."
Cons: "Not a thing."

Cons: "Good service"

Pros: "Service and comfort was great, on boarding was pretty fast too"
Cons: "Entertainment"

Cons: "Rompieron una maleta y la otra sacaron cosas encima me hicieron esperar en Panama 10 Horas, teniendo asientos disponibles , es la primera vez q tomo esa aerolínea y que decepciónada estoy"

Cons: "King Arthur: Legend of the Sword is an awful movie, but that’s not your fault, I blame the cast & Directer. ;)"

Pros: "The crew, very nice people and courteous, they all welcomed us into the plane and assisted everyone in a really nice way, really liked them"
Cons: "The food, the entertainment has very few options"

Pros: "Food"
Cons: "Bad service. Flights are overloaded, the crew of the plane had bad attitude not good customer service."

Pros: "I la la love travelling with Copa! I book with them whenever possible!"
Cons: "Nothing really. My back was tired from sitting 5 hours but I don't put the blame on Copa for that! 5 hours of sitting does that to a person."

Pros: "Good service and attention"

Pros: "Didn’t have to wait much for the connecting flight and Peruvian Crew was way more hospitable than the previous Panamanian Crew. But, still I would encourage you learn some Spanish."
Cons: "Food not quite as I expected and planes were quite small on both flights making the whole trip uncomfortable."

Pros: "Friendlier and more attentive inflight crew."
Cons: "Seats and aisles were too small. The plane in general was to small and uncomfortable."

Cons: "Food"

Cons: "How crowded I felt. Both flights I had an aisle seat but it felt like a middle seat. The people in the middle didn't give me much personal space."

Pros: "Comfortable leg room Friendly cabin crew"
Cons: "Very limited food options, International flights have poor entertainment options, Very old seats and covers gave a very dull impression"

Cons: "Boarding"

Pros: "See first review"
Cons: "See first review"

Pros: "Easy and fast connections. Flight on time.great"

Cons: "Transfer time un Panamá was Too short"

Pros: "A very good flight except for the meal. The seats were comfortable and the crew friendly. The connecting time in Panama City was spot-on and worked like clock-work. We deboarded and walked down a couple of gates and were boarding our flight to Lima in 15 minutes. I would recommend Copa at anytime. Our price was incredible and we got SO much more than we paid for which is unusual today."
Cons: "I was spoiled on an earlier leg of our flight with the selection of entertainment. On this flight there was only one in-flight selection played on the various monitors."

Pros: "Nice crew."
Cons: "Terrible movie choice. Old equipment. Flight was freezing cold and no blankets provided. Uncomfortable seats."

Cons: "The crew at the gate was extremely rude, didn't even called the flight other than once announcing we were gonna start boarding. Then I have 2 infants and when I asked about priority seating, you would have thought I asked her for a free flight because I got such a nasty response, not only me but she yelled at a guy in a wheelchair! Because he wanted to go in front of others to get himself settled (he had all the right in the world to do so) I honestly wanted to say a few kind words to this girl but I didn't."

Cons: "Food was very light. No individual TV units Tight seating"

Pros: "At 6’9” tall, it was decent"
Cons: "Not on the flight"

Pros: "Good crew and service"
Cons: "Tough landing at DC but it was the wind"

Pros: "Air Crew was professional and polite - flight was quick and lasted less than 90 minutes in the air, was overall enjoyable"
Cons: "Gate attendant was fairly rude (could be a result of holiday travel stress) - several travelers didn’t speak English fluently, and she would snap at them or roll her eyes they weren’t comprehending instructions. Boarded extremely early (almost an hour) but sat on tarmac for some time - eventually took off about 20 minutes late. Not airlines fault and likely result of holiday backlog Retrieving baggage from plane was biggest issue - use a carry on to but was required to valet bag as opposed to storing overhead. Baggage unloading was late (again, holiday backlog) but no personnel were available to inform passengers of delay, and bags were not in initial cart. Resulted a delay of offloading by roughly 20 minutes. Was ultimately found in the second wave of luggage, and witnessed baggage handlers tossing luggage carelessly onto cart floor. Nothing was damaged but was annoyed at lack of communication and overall disorganization."

Pros: "Seat extraordinarily comfortable"

Pros: "The crew was amazing, and the duration of flight time was reasonable"
Cons: "Comfort of the seat, space between seats"

Pros: "Nothing"
Cons: "Leg room was too small, food was awful, no taste. Bathroom smelled even from take off."

Pros: "On time,"
Cons: "WiFi didn't work."

Pros: "The seat was comfortable and the flight attendant was very helpful with all the questions I had, thanks for the wonderful first time flying."
Cons: "Nothing give a 10/10"

Pros: "Even thou flight was delayed we arrive at a decent time."

Cons: "The flight attendant didn’t allow me to put my only one personal item I had (with no carry on) to the locker! He allows people from other seats to put their laguagges into my compartment!"

Cons: "Flight delayed by 2 hours due mechanical issue Missed connecting flight Waited in line for 2 hours for a hotel comp. had to pay 20$ to get to hotel because there was no shuttle Still stuck in Dallas. Never made it to Sam fran. Extremely disappointed I expect compensation"

Cons: "The drink service came a little late in the flight... but that is a suggestion more than a complaint."

Pros: "The only good thing on that plane was the crew. We where grounded in board for three hours because of a water leak in the kitchen... My seat had a hole were the ashtray used to be filled with garbage, the tray was filthy when I pulled it open, the overhead light didn't work"

Pros: "Crew was really nice, the timing of the flight is ideal."
Cons: "Bring the same entertainment options available in the US domestic flights to this leg, such as movie streaming via wifi."

Cons: "my luggage arrived wet, nobody was responsible for it"

Cons: "They lost my luggage and barely made it to connection flight with nobody to help find gate"

Cons: "Flight arrived over 40 min late and despite my connecting flight still being connected to the gate I was told I couldn’t board. There were 5 people trying to connect to the same flight so it’s pretty rediculous that we were told to rebook when the plane didn’t leave the gate for 15 more minutes. This was the call of the airline and it was handled poorly. The rebooking agent was also extremely rude and seemed totally self absorbed. This was my worst flying experience out of approximately 50 flights this year. Never again American."

Pros: "The people working for Avianca were especially helpful and curious. We need extra help with wheelchair assistance for my wife."
Cons: "We delayed one day do to rescheduling"

Cons: "Neither flight with this airline was remotely on time. We boarded both on time and proceeded to just sit there for an hour without any explanation for the delay"

Pros: "The crew was great and made light of a relatively tense situation. This was a connecting flight for many passengers which was delayed so many of us were missing our connections. The crew still did a great job keeping everyone comfortable and boarding us quickly."
Cons: "Unfortunately our plane was grounded in Chicago before our leg of the trip even began. By the time it arrived in YYZ many of us would already be missing connections. Due to a smaller plane we have to stow most of our carry on below which caused a bit of chaos while disembarking trying to retrieve bags and hustle to the next flights. Since I knew before leaving YYZ we were quite delayed my husband drove to ORD to pick me up instead of waiting 24hr for the next flight to St. Louis. It added 8 hours of driving for him to an already long day but we made the best of it."

Cons: "Boarding at Terminal 3 gate A8 was slow and a single line makes for a lengthy process."

Cons: "The Avianca flight was canceled a month ago, and kayak failed to notify me."

Cons: "The Avianca flight was over 4 hours late leaving Trujillo and blamed it on weather. Why don't they rearrange and prepare for this if the airport often gets fogged in during this time of the year? Instead they and other airlines leave dozens of travelers stranded. We lost our connecting flight to Iquitos, and after Avianca refused to reimburse us or put us on a different flight we had to purchase another flight with Viva Air with our own money. No accountability or respect for the consumer."

Pros: "good price and a good route"
Cons: "This turned out to be a 'code share' flight operated by American Airlines. As such, neither Qantas nor American Airlines would allow me to buy premium seats so we could have extra leg room. They said the 'code share' blocks seat sales! Be ware Also found out that American Airlines does not serve meals on flights from Toronto to LAX. I was told they only serve meals on "international flights" but that I could buy a sandwich or snack. Unfortunately they only had 4 sandwiches on board , which sold within the first 2 rows of the plane!"

Cons: "The airport Jorge Chavez in Lima sucks. Don't spend anymore time than you have to there unless you are prepared to spend a ton on food and water. $9 for a large bottle of water!!"

Cons: "Flight was scary as hell. Lights flickering, bells constantly dinging, compartments continually popping open, and exit light flashing."

Pros: "The seats were comfortable and the boarding process was very well organized."
Cons: "The plane had a very good entertainment system with a lot of good movies, but the flight had no earphones available, so only the passengers that had their own ear/headphones could use it. Other than that, the flight attendants were not kind in any way and items present in the onboard menu, were not available, as I asked for Pringles and there was none. I did not see anybody eating some food in this flight, other than the mini pretzels served. How a 3hour flight arriving at 09 PM, had no food onboard?"

Pros: "We missed this flight."
Cons: "Background info: we flew from Dublin to Toronto (Aer Lingus) and we were supposed to fly Toronto to Los Angeles on American Airlines; however, we had a British Airways flight number for both of these flights. We missed our connecting flight in Toronto with American Airlines (we had a 2 hour layover) despite landing on-time (de-boarded a few minutes late). I suggest avoiding the Toronto airport ALWAYS as every passenger must pick up his/her luggage even if you have a connecting flight, and then re-check the baggage with the next flight. Apparently the baggage handlers were on strike and some of the customs agents as well which added to the delays. Well, after going through Canadian customs and picking up our luggage (which took quite awhile) we arrived at the American Airlines ticketing kiosk about 45 minutes before our flight. The computer told us we were too late for this flight and to see a representative. We proceeded to wait in line for an American Airlines representative only to be told this was Aer Lingus' fault (we had just flown with them); even though we had a BA flight number.. After searching for an Aer Lingus representative we were finally told they were probably all on the Aer Lingus flight that was currently about to leave. An Aer Lingus representative was paged to the ticketing counter (took well over 30 minutes for anyone to show up) and what proceeded was an argument (for well over an hour) between British Airways and Aer Lingus representatives about whose responsibility it was to re-book us. After an hour at least of poor customer service, we were finally rebooked by British Airways on the last flight to LAX (on Air Canada). Moral of the story: avoid Toronto and fly direct."

Cons: "Connecting to LAX through Toronto was frustrating. We were told in Dublin that our bags were checked all the way through to LA and they weren't. (Been through Toronto before and thought maybe they had changed the procedure) Airport signage could be improved to accurately inform of baggage pickup and drop off with your connecting air carrier. (Our traveling companions ended up missing the flight home in the confusion.) The airport is going through renovations, maybe it will improve. The flight to LA wasn't stocked properly with food. They ran out of sandwiches/fruit and cheese plates by the first few rows in the main cabin. No earbuds available for those who needed them. Cramped seating. This flight was with BA partner American Airlines"

Pros: "Friendly crew"
Cons: "Zero Entertainment. Flight delayed around 30 minutes, which gave me a heartburn as we had to catch the next flight. No priority plus lounge near this gate in Toronto"

Pros: "Customer service good. Offered food/service quickly."
Cons: "Film selection was subpar, and had no subtitles available. Flight safety information video so unbelievably boring. Flight crew repeated all instructions at least 3 times including video interruptions. What is the point of having in flight entertainment if crew will interrupt said entertainment at least once every 10 min to remind you you are still in turbulent air? Do they honestly think the passengers forgot? We are in the plane too! I understand they have to be careful due to liability but this airline is ridiculous. Believe it or not customers do not like being treated like children. Would not recommend to others or fly this airline again. Also, the lunch was awful even by airline standards. Btw the airline was avianca not AA. kayak must have messed up or they are owned by AA. AA is great and I recommend them wholeheartedly but Avianca is awful. Stay away if you can afford to do so."

Pros: "Seats were very roomy, both in with and legroom. The whole flight experience was good."
Cons: "Headphones on a short-haul flight were used and we're clearly dirty with dust. Drinks on the flight are quite particular. There were people who asked for beer and got a can, others who asked for the same got just half of the can."

Pros: "All was good ..."
Cons: "The dinner alternatives were not available for everyone ... probably because we were sitting close to the last row of seats. That is not acceptable because everyone is paying the same regardless were you are seated."

Pros: "Very nice and easy flight, the crew knew English very well"
Cons: "Everything was delayed, the boarding, the flight, the entrance to the airport when we landed in Liam."

Pros: "The check in process with the kiosks. It was very easy."
Cons: "They ran out of sandwiches that we had to pay for. We didn't have to do that on the Aer Lingus flight, which was for the same amount of time. In the other flight we had choice in entetainment."

Pros: "Avianca personnel helped as much as posssible because I am a frequent flyer in Star Alliance but there was only so much they could do"
Cons: "The itinerary I selected from Kayak site was impossible to accomplish especially with checked luggage because they would not transfer my bag from one airline to the next. Although I got my luggage quickly and got to the check in counter right away, the flight had closed and I had to wait for the next flight."

Pros: "Immediately after I finished with the check in agent, two men flashed police badges, grabbed my bags, and took me to a sketchy back room upstairs and absolutely tore apart my bags. While my bags were being searched they peppered me with questions. It lasted about 20 minutes and it was extraordinaryly stressful because they didn't seem to care if I was going to miss my flight. Normally, i wouldn't blame the airline for this, but another lady who was similarly harassed said that when she asked someone they said that if you're traveling alone and booked online, you got flagged for this extra screening. (A young German man was also dragged to the back room... we were all very non-Andean looking). That is ridiculous criteria to prevent anything- terrorism or drug smuggling! I would think the airline/police could come up with better criteria. Also, there was no drug sniffing dog and they didn't even have me turn on my gigantic camera... which I have had to do in the past to demonstrate that it was functional. Horrible."

Pros: "the people were very helpful and understanding of the situation."
Cons: "that my flight was late causing a chain reaction of all other flights to be useless and thus changing all my flights and giving me another day in an airport."

Pros: "The flight was about one hour late. We were advised of the late departure while checking in. The plane was very comfortable and the ride was smooth. Staff were professional and courteous."
Cons: "Only served sandwich with meat. No choice. However, unlike other airlines that don't serve anything on such a short flight, it was refreshing that they provided a FREE light snack."

Cons: "Check in crew were awful. Told us that there was a sick passenger on the plane and asked if my friend and I would volunteer to take a flight out the next day, that star alliance would put us up in a hotel over night, pay for our evening meal and fly us business class in the morning, that all we had to do was wait at our departure gate And someone would call our name before boarding. We accepted, waited patiently, then we were scolded for having our checked bags with us and told multiple different conflicting stories about how we were to board our flight, that volunteers were no longer needed. I checked multiple times with check-in crew to confirm that the scenario was a go. They confirmed each time, so I canceled my accommodations for the evening in Lima. The change up at the gate left for a big mess to clean up. The gate crew kept arguing hat they never told us to cancel our Lima plans. But that was besides the point. The point was, they told us one thing, there was a major breakdown in communication among check in and gate crew as well as between all crew and me and no crew member took ownership or apologized for the flub up. And I'd like to point out, this was not a language barrier issue, all flight crew spoke English fluently. One crew member said all volunteers were obtained and they no longer needed us, another said that the sick person flying (the initial issue) was no longer flying, so no volunteers were needed. crew never owned that. they suggested that it was our issue that we canceled our plans. We were able to fix, but incredibly disappointing and frustrating experience."

Pros: "It was quick and we had a smooth landing...."
Cons: "Upon arriving in Lima, Avianca 808 passengers became aware that none (zero, nada) of the bags were loaded onto the plane in Cusco. The customer service response to this airline error was sub-par. Passengers were told that the baggage issue was "weather-related", which is ludicrous even if the weather both in origin and destination had not been clear and sunny with no wind (it was). Info was taken on if passengers needed bags sent on to another destination or to a hotel but were told it would not get to Lima until the next morning (this was flight 808 landing just before 4 pm). Unclear why it couldn't be put on the next flight same day. And unclear what is happening to our bags now until the morning. No apology wasn't issued to passengers. Additionally we were delayed 15 mins due to "weather". I don't mind short delays but it was absolutely not weather-related. Weather is the default excuse to transfer fault away from themselves."

Pros: "The space"
Cons: "The agents and flight attendants were very unfriendly. You could tell that because I was of a different nationality that this was a problem."

Cons: "Our flight from Washington DC to Lima had a connection flight in Colombia. Since the flight from DC was delayed for more than an hour we ended up missing our connection flight from Colombia to Lima, Peru. And from there everything went downhill. In Colombia they crew didn't know what was going to happen to us. After waiting over 3 hours they finally told us the found an early morning flight for us and that they were going to accommodate us in an hotel in Colombia for to spend the night. we waited until midnight for the transportation to the hotel and there were another 100 persons waiting to get transportation to the hotel as well and to check inn in the hotel. disaster."

Cons: "To be business class it's really unconfortable. Just old airplanes that should be changed and It was Avianca (No AA)"

Cons: "El vuelo partió casi 1 hora de retraso lo que significó que debí correr para alcanzar mi siguiente vuelo."

Pros: "Good options of entertainment."
Cons: "Bad service of few members of the crew. Always seem to disturb them. In the long flight, they never pass to offer water (flight Bogota-Barcelona)"

Pros: "Right in time and crew very responsable."
Cons: "The audio for film's didn't function in many places of the plain."

Pros: "Very comfy seats, a lot of leg space."
Cons: "One hour delay"

Pros: "You provided a room"
Cons: "It seems you could have given me some extra miles or a free flight for all rhe hassles ov missing flights both going to Toronto and the return trip as well as missing my luggage for two days on the return!!!!!"

Pros: "CREW AND ONBOARD FOOD MADE THE DIFFERENCE COMPARED TO OTHER AIRLINES SERVISING SAME AMOUNT OF FLIGHT HOURS."
Cons: "BUT ENTERTAINMENT WAS TERRIBLE FOR A NEARLY 5 HOURS FLIGHT NOT TO HAVE SCREEN ON EACH SEAT WAS A DISGUSTING EXPERIENCE. WHEN WE FLEW FROM BOGOTA TO PUJ PLANE HAD SEAT SCREENS AND WAS GREAT SERVICE."