Fairmont Empress

Fairmont Empress

721 Government Street, Victoria, BC V8W 1W5, Canada
+1 250 384 8111
C$ 90

rate per night


based on 682 reviews

Fairmont Empress
Sat 28/1
Wed 1/2
ProviderNightly total
SuperTravelC$ 90
PrestigiaC$ 192
Vio.comC$ 207

About Fairmont Empress

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.

Fairmont Empress Hotel provides award-winning accommodation in Victoria and is within a 20-minute walk of Victoria Railway Station. It features a fitness center, as well as an indoor pool, a Jacuzzi and a sauna.

Guests can enjoy a range of massage treatments and beauty therapy at the on-site spa and wellness center, Willow Stream. Guests have access to express check-in/check-out, around the clock reception and a meeting room.

All the charming rooms at the hotel provide a spa bath, plus all the essentials for an enjoyable stay. Each provides a private bathroom with bathrobes and a hair dryer.

Fairmont Empress Hotel's on-site restaurant, Bengal, is a popular place to have a meal. In the evening, guests can enjoy a drink in the comfortable lounge bar.

The position of the hotel permits easy access to many tourist attractions. BC Ferries and Greater Victoria Public Library are within walking a distance.

Photos of Fairmont Empress

Latest deals for Fairmont Empress

Sat 28/1
Wed 1/2
Show deals with
Executive Rooms(C$ 445 - C$ 1,082)
Executive room
1 king bed

1 king bed


C$ 445/night

C$ 445 totalAgoda.com
bed type unknown
bed type unknown

C$ 507/night

C$ 507 totalAccorHotels.com
bed type unknown
bed type unknown

C$ 564/night

C$ 564 totalAgoda.com
Double Rooms(C$ 290 - C$ 978)
Double room
1 king bed

1 king bed


C$ 290/night

C$ 290 totalVio.com
bed type unknown
bed type unknown

C$ 309/night

C$ 309 totalSuperTravel
bed type unknown
bed type unknown

C$ 332/night

C$ 332 totalKAYAK
Standard Rooms(C$ 90 - C$ 478)
Standard Room
bed type unknown
bed type unknown

C$ 90/night

C$ 90 totalSuperTravel
bed type unknown
bed type unknown

C$ 289/night

C$ 289 totalVio.com
bed type unknown
bed type unknown

C$ 318/night

C$ 318 totalPriceline
King Rooms(C$ 242 - C$ 665)
King room
bed type unknown
bed type unknown

C$ 242/night

C$ 242 totalBooking.com
1 king bed

1 king bed


C$ 244/night

C$ 244 totalExpedia
1 king bed

1 king bed


C$ 277/night

C$ 277 totalPrestigia
Deluxe Rooms(C$ 207 - C$ 903)
Deluxe room
1 queen bed

1 queen bed


C$ 207/night

C$ 207 totalVio.com
1 queen bed

1 queen bed


C$ 243/night

C$ 243 totalKAYAK
1 queen bed

1 queen bed


C$ 267/night

C$ 267 totalExpedia
Queen Rooms(C$ 192 - C$ 827)
Queen room
2 queen beds

2 queen beds


C$ 192/night

C$ 192 totalPrestigia
1 queen bed

1 queen bed


C$ 249/night

C$ 249 totalVio.com
1 queen bed

1 queen bed


C$ 311/night

C$ 311 totalOrbitz

Amenities at Fairmont Empress

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Valet parking
  • Business centre
  • Wi-Fi available in all areas

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Thermometers for guests provided by property
  • Safe

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box


  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Microwave
  • Kettle
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)


  • Wi-Fi available in all areas
  • Internet
  • Wi-Fi
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Linens
  • Towels


  • Executive lounge access
  • Family rooms
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Telephone
  • Carpeted
  • City view

Accessibility and suitability

  • Multi-lingual staff
  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Allergy-free room

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Spa and wellness centre
  • Massage
  • Sauna

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • CD player
  • TV
  • Smartphone dock


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Spa bath
  • Toilet

Things to do

  • Gift shop
  • Shops (on site)
  • Eco tourism
  • Bicycle rental
  • Cycling
  • Beauty salon


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • EV charging station
  • Valet parking


  • Picnic area
  • Garden
  • Terrace/Patio


  • Alarm clock
  • Wardrobe or closet


  • Fax/photocopying
  • Desk

Family friendly

  • Babysitting or child care
  • Kids meals


  • Fitness centre

Reviews of Fairmont Empress

Very goodBased on 682 verified guest reviews

Time of Year:
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Newest first
9.4 Wonderful
Cons:It’s a great old building and staffed with excellent people. At triple the cost of most hotels are we getting triple the returns on our money? Hard to answer.
10.0 Wonderful
Pros:The staff was extremely friendly and helpful! The hotel is in the heart of downtown Victoria so we were able to walk almost everywhere.
Cons:We got a knock on our door after 9pm for turn down service which normally wouldn't be a problem but our children were sleeping at the time.
9.7 Wonderful
Pros:We spent Christmas there and they provided us with a stocking on our door for Christmas Day. The staff was extremely helpful at every opportunity, and very responsive to our needs.
Cons:My only smallest complaint would be the expense. The hotel is very expensive, but the service largely drives that expense and it really made for a wonderful experience for me and my wife.
6.0 Okay
Pros:Beds were nice and comfortable, Bartenders were great and had suggestions to get value for your money.
Cons:Price was excessive compared to other hotels in the area. Considering the price, wifi was not included.
8.0 Very good
Cons:I have a problem with the ATM but they did not help me at all. They only said that the ATM is not of the hotel ,but I think they have to be more helpful in this cases.
6.2 Okay
Pros:Location and views are fantastic. I love these old-style character hotels.
Cons:Not up to the standards of other Fairmont Hotels we've stayed in. They messed up our meal reservations and even messed up the correction, so we never did eat there. Some staff really didn't seem to know what they were doing or could even answer or questions properly and never offered to find anything our or get back to us.
7.7 Good
Pros:The rooms are really beautiful.
Cons:The facility is under complete renovation. It wasn't as grand as you'd expect. Although the rooms are super nice, I think for the price there are a million better deals to be had. It's slightly over hyped in my opinion.
10.0 Wonderful
Pros:We loved it!
10.0 Wonderful
Pros:Had an awesome time at the Empress for our 20th Anniversary. The people everywhere were super helpful and friendly. The location was excellent and within walking distance to so many fun things.
Cons:The afternoon tea was enjoyable but definely over priced.
10.0 Wonderful
Pros:I loved the huge comfortable bed, so much that I didn't want to leave it.. The staff were all helpful and polite which I like a lot...
Cons:There was no cold water provided in the room...


721 Government Street, Victoria, BC V8W 1W5

What's nearby

  • Miniature World113 m
  • The Maritime Museum of British Columbia165 m
  • Victoria Bug Zoo206 m
  • Royal BC Museum213 m
  • British Columbia Parliament Buildings282 m
  • Victoria Harbour0.5 km
  • Market Square0.7 km
  • Beacon Hill Park1.1 km
  • Craigdarroch Castle1.8 km
  • Abkhazi Garden3.2 km
  • Oak Bay Marina4.9 km
  • Fort Rodd Hill National Historic Park5.9 km



Check in anytime after 4:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Fairmont Empress

  • To stay in a room that is affordable yet scenic, book the Fairmont Harbor View Room, an elegant choice that has windows that directly overlook the water, as well as a small sitting area and work desk. If you will be staying at the Fairmont Empress with your family, consider booking the Deluxe Room, a choice that can fit up to four people and ranges in size from 330 to 430 sq ft.

  • If you forgot to pack your workout equipment or would just simply like to be able to have a private workout in your room, there is the Fairmont Fit program, which will provide you with items such as yoga mats, an MP3 player, and workout clothes for a small additional charge. To explore the surrounding region while simultaneously burning some calories, rent one of the BMW cruise bicycles that are available for all guests for free from the front desk of the Fairmont Empress.

  • For guests that would like to reduce the signs of aging and clean out their pores, make a reservation for the Rose Infinity Advanced Facial, a service that will help to boost the production of new skin cells and get rid of wrinkles. If your skin is feeling dull and dehydrated, opt for the Eucalyptus Body Scrub, a sea salt exfoliation treatment that will improve blood circulation and nourish your entire body. To rid your body of stress and allow yourself to unwind, there is the Stress Relief massage that lasts for either 60 or 90min and focuses on your main tension points.

  • When you book your wedding at the Fairmont Empress, you will automatically be provided with several amenities and services, including a wedding menu tasting, a wedding coordinator, a 1h open bar, and a selection of 4 and 5 course menus to choose from. Additional amenities can be booked, such as a custom-made wedding cake, a cocktail hour before the reception, a sparkling wine toast, and wine for each guest to drink during dinner. The hotel also has a list of preferred photographers, musicians, and florists that they can help connect you with.

  • Due to the distance between the two locations, the best way to travel from Vancouver International Airport to the Fairmont Empress is by driving, which will take you approximately 2h 50min to 3h. While public transportation is also an option, it is important to keep in mind that it will take you upwards of 4h. It is possible to book a private shuttle service and doing so will cost you around 80 CAD per person in a shared van (approximately 60 USD). (Prices checked 15/08/19).

  • Fairmont Empress is located at 721 Government Street in Downtown, 0.7 km from the centre of Victoria. Miniature World is the closest landmark to Fairmont Empress.

  • Check-in time is 4:00 PM and check-out time is 11:00 AM at Fairmont Empress.

  • Fairmont Empress is 0.4 km from Victoria Inner Harbour Seaplane Base. Fairmont Empress is 25.4 km from Victoria Intl.

  • Yes, Fairmont Empress has a pool on-site.

  • KAYAK scours the web for all room deals available at Fairmont Empress in Victoria and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Fairmont Empress and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Fairmont Empress.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

0.7 km

Location rating


Nearest Airport

Vancouver Intl

Distance to airport

87.0 km