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Fairmont Empress
4 stars

Fairmont Empress

721 Government Street, Victoria, BC V8W 1W5, Canada
+1 250 384 8111
C$ 285

rate per night


based on 1,266 reviews

Fairmont Empress
Thu 27/6
Fri 28/6
Room type
Nightly total
Standard Room
C$ 285
King room
C$ 293
Queen room
C$ 297

About Fairmont Empress

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free
This Forbes Four-Star, 4-Diamond property offers 431 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Outdoor dining on the Q Veranda featuring Pacific Northwest cuisine and award winning wine list, and Q Bar's regionally focused cocktail culture. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural beauty.

Photos of Fairmont Empress

Latest deals for Fairmont Empress

Thu 27/6
Fri 28/6
Double room
bed type unknown
1 king bed
2 double beds
Luxury Room
bed type unknown
bed type unknown
Deluxe room
bed type unknown
1 queen bed
1 queen bed
Queen room
1 queen bed
1 queen bed
1 queen bed
King room
1 king bed
1 king bed
1 king bed
Executive room
1 king bed
1 king bed
1 king bed
Standard Room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Fairmont Empress

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Business centre

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner


  • Wine glasses
  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Microwave
  • Kettle
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)


  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Accessibility and suitability

  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Allergy-free room

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Spa and wellness centre
  • Massage
  • Sauna

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • TV


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Toilet
  • Toilet paper


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle rental
  • Cycling
  • Beauty salon

Parking and transportation

  • Parking
  • EV charging station
  • Airport shuttle
  • Valet parking


  • Feather pillow
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals


  • Garden
  • Terrace/Patio


  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe


  • Fitness centre

Reviews of Fairmont Empress

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

Very goodBased on 1,266 verified guest reviews

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10.0 Wonderful
Impeccable service at every turn.
10.0 Wonderful
It has a nice pool and hot tub. The bathroom has been upgraded. Having tea in the Tea Room was great .
10.0 Wonderful
the entire experience was superb! from the moment we checked in Mike T. our Bellman, made sure we were happy. The first room we checked into was small with a lovely harbor view. i did'nt like it, The hotel was full. He negotiated with the front desk manager to change our room 3 days later to a lovely room on the 5th floor. He then followed up and made sure all was right. The front desk clerks dont seem to have much authority to do any thing out of the way and give up easily. this is why it was so great Mike knew what to do to make our weeklong stay a remarkable experience. He told us of some nice restaurants and sights to see. we try to avoid tourist traps and he certainly helped with this. we would happily return to the Empress sometime soon.
9.4 Wonderful
Cons:It’s a great old building and staffed with excellent people. At triple the cost of most hotels are we getting triple the returns on our money? Hard to answer.
10.0 Wonderful
Pros:The staff was extremely friendly and helpful! The hotel is in the heart of downtown Victoria so we were able to walk almost everywhere.
Cons:We got a knock on our door after 9pm for turn down service which normally wouldn't be a problem but our children were sleeping at the time.
9.7 Wonderful
Pros:We spent Christmas there and they provided us with a stocking on our door for Christmas Day. The staff was extremely helpful at every opportunity, and very responsive to our needs.
Cons:My only smallest complaint would be the expense. The hotel is very expensive, but the service largely drives that expense and it really made for a wonderful experience for me and my wife.
6.0 Okay
Pros:Beds were nice and comfortable, Bartenders were great and had suggestions to get value for your money.
Cons:Price was excessive compared to other hotels in the area. Considering the price, wifi was not included.
8.0 Very good
Cons:I have a problem with the ATM but they did not help me at all. They only said that the ATM is not of the hotel ,but I think they have to be more helpful in this cases.
6.2 Okay
Pros:Location and views are fantastic. I love these old-style character hotels.
Cons:Not up to the standards of other Fairmont Hotels we've stayed in. They messed up our meal reservations and even messed up the correction, so we never did eat there. Some staff really didn't seem to know what they were doing or could even answer or questions properly and never offered to find anything our or get back to us.
7.7 Good
Pros:The rooms are really beautiful.
Cons:The facility is under complete renovation. It wasn't as grand as you'd expect. Although the rooms are super nice, I think for the price there are a million better deals to be had. It's slightly over hyped in my opinion.


721 Government Street, Victoria, BC V8W 1W5

What's nearby

  • Miniature World119 m
  • The Maritime Museum of British Columbia171 m
  • Victoria Bug Zoo209 m
  • Royal BC Museum216 m
  • British Columbia Parliament Buildings278 m
  • Victoria Harbour0.5 km
  • Market Square0.7 km
  • Beacon Hill Park1.1 km
  • Craigdarroch Castle1.8 km
  • Abkhazi Garden3.2 km
  • Oak Bay Marina4.9 km
  • Fort Rodd Hill National Historic Park5.9 km



Check in anytime after 4:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

Essential information about Fairmont Empress

Low season


High season


Average price (weeknight)

C$ 636

Average price (weekend night)

C$ 653
Cheapest month to stay with an average 34% drop in price.
Most expensive month to stay with an average 42% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Fairmont Empress

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Fairmont Empress

  • If you’re after a cheap room at Fairmont Empress, then you should consider staying during the low season. The cheapest deals can generally be found in November and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Fairmont Empress, plan to stay on a Saturday or Monday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Fairmont Empress was booked for on KAYAK in the last 2 weeks was C$ 461, while the most expensive was C$ 1,090.
  • How long should you stay at Fairmont Empress? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Fairmont Empress

  • What are the best rooms to stay in at the Fairmont Empress?

    To stay in a room that is affordable yet scenic, book the Fairmont Harbor View Room, an elegant choice that has windows that directly overlook the water, as well as a small sitting area and work desk. If you will be staying at the Fairmont Empress with your family, consider booking the Deluxe Room, a choice that can fit up to four people and ranges in size from 330 to 430 sq ft.

  • What fitness amenities and activities are offered by the Fairmont Empress for guests?

    If you forgot to pack your workout equipment or would just simply like to be able to have a private workout in your room, there is the Fairmont Fit program, which will provide you with items such as yoga mats, an MP3 player, and workout clothes for a small additional charge. To explore the surrounding region while simultaneously burning some calories, rent one of the BMW cruise bicycles that are available for all guests for free from the front desk of the Fairmont Empress.

  • What are the most popular spa treatments among guests at the Fairmont Empress?

    For guests that would like to reduce the signs of aging and clean out their pores, make a reservation for the Rose Infinity Advanced Facial, a service that will help to boost the production of new skin cells and get rid of wrinkles. If your skin is feeling dull and dehydrated, opt for the Eucalyptus Body Scrub, a sea salt exfoliation treatment that will improve blood circulation and nourish your entire body. To rid your body of stress and allow yourself to unwind, there is the Stress Relief massage that lasts for either 60 or 90min and focuses on your main tension points.

  • What wedding amenities are there for couples to book through the Fairmont Empress?

    When you book your wedding at the Fairmont Empress, you will automatically be provided with several amenities and services, including a wedding menu tasting, a wedding coordinator, a 1h open bar, and a selection of 4 and 5 course menus to choose from. Additional amenities can be booked, such as a custom-made wedding cake, a cocktail hour before the reception, a sparkling wine toast, and wine for each guest to drink during dinner. The hotel also has a list of preferred photographers, musicians, and florists that they can help connect you with.

  • What is the best way for visitors to go from Vancouver International Airport to the Fairmont Empress?

    Due to the distance between the two locations, the best way to travel from Vancouver International Airport to the Fairmont Empress is by driving, which will take you approximately 2h 50min to 3h. While public transportation is also an option, it is important to keep in mind that it will take you upwards of 4h. It is possible to book a private shuttle service and doing so will cost you around 80 CAD per person in a shared van (approximately 60 USD). (Prices checked 15/08/19).

  • Where is Fairmont Empress located?

    Fairmont Empress is located at 721 Government Street in Downtown, 0.7 km from the centre of Victoria. Miniature World is the closest landmark to Fairmont Empress.

  • When is check-in time and check-out time at Fairmont Empress?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Fairmont Empress.

  • Does Fairmont Empress offer free Wi-Fi?

    Yes, Fairmont Empress offers free Wi-Fi.

  • How far is Fairmont Empress from the airport?

    Fairmont Empress is 0.4 km from Victoria Inner Harbour Seaplane Base. Fairmont Empress is 25.4 km from Victoria Intl.

  • Does Fairmont Empress have a pool?

    Yes, Fairmont Empress has a pool on-site.

  • How does KAYAK find such great Fairmont Empress hotel deals?

    KAYAK scours the web for all room deals available at Fairmont Empress in Victoria and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Fairmont Empress and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Fairmont Empress.

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