Pros (+) It was a clean room. Spacious and comfortable beds
Cons (-) For the price no breakfast or even coffee. They had a bistros so you had to buy everything. Plus the guests next to us were partying all night long.
3 stars
Courtyard by Marriott Chicago Waukegan/Gurnee
Photos of Courtyard by Marriott Chicago Waukegan/Gurnee
Overview
Experience comfort and convenience at Courtyard Waukegan/Gurnee, ideally located off the highway for easy access to top attractions. Unleash your inner thrill-seeker at Six Flags Great America, or enjoy a captivating show at Genesee Theatre. After a day of adventure, relax in our stylish rooms with plush bedding, flat-panel TVs, and high-speed 1-gig WiFi for seamless productivity. Satisfy cravings at The Bistro or The Market, offering energizing food, beer, and wine. Host small celebrations or business meetings in our two event spaces. Stay active with our 24-hour fitness center. Whether you're visiting Naval Station Great Lakes, exploring Lake County, or traveling for business, make your stay a success at our Waukegan, IL hotel.
Latest deals for Courtyard by Marriott Chicago Waukegan/Gurnee
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Courtyard by Marriott Chicago Waukegan/Gurnee
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Shuttle service (free)
- Business centre
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Disabled Access
- Roll-in shower
- Elevator
- Adapted bath
- Pets not allowed
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
General
- Family rooms
- Seating area
- Soundproofing
- Telephone
- Carpeted
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Indoor pool
Parking and transportation
- Shuttle service (free)
- Free parking
Family friendly
- Babysitting or child care
- Cribs available
Outdoor
- Garden
Workspace
- Desk
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Courtyard by Marriott Chicago Waukegan/Gurnee
8.5
Very good
281 verified ratings
Wonderful
153
Very good
48
Good
36
Okay
8
Fair
13
Mediocre
6
Poor
17
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and the friendliness of the staff. However, many reviews highlighted issues with poor service, lack of amenities like breakfast and microwaves, and some negative experiences with specific staff members. Overall, while the hotel has potential, guests felt that improvements are needed in service and offerings.AI-generated from customer reviews
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Score by provider
8.2 out of 10
8 reviews
All reviews
Pros (+) Very friendly staff and easy of getting around inside hotel. Comfortable bed
Cons (-) Restaurant was closed on Sunday. Continental breakfast would have been nice if it was included based on pricing
Pros (+) Staff responded immediately to my complaint about the naked toddler. Most staff was very friendly.
Cons (-) The pool area was very loud at night, there was a naked toddler walking around the pool crying.
Cons (-) Honestly there was nothing good about this place. I went here with my family and 2 were little children. We had gotten charged with 250$ fee for smoking when everyone was non smokers. They wouldn't listen to us. They were very rude and ignorant. Would not recommend this stay! The employees be little you and make you feel Not welcomed what so ever. We were all non smokers and I felt like we were tr...
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Pros (+) The service was extraordinary. By far some of the best I have experianced.
Pros (+) Clean, comfortable, safe.
Pros (+) Loved everything about this hotel from the staff to the cleanliness of the hotel. Great rooms and excellent location.
Pros (+) The best thing about this hotel it its location, its surroundings have great places to eat and it right behind a superstore for purchasing supplies while you stay.
Cons (-) The guest Landry is small, only has a single washer and dryer. The way the staff handled my billing and checkout caused me to have problems with this hotel and will probably percent me from returning.
Location
3800 Northpoint Boulevard, Waukegan, IL 60085
What's nearby
- Belvidere Discount Mall3.2 km
- The People's Choice Family Fun Center3.9 km
- Visual Arts Center5.3 km
- Genesee Theater5.7 km
- Waukegan Harbor6.3 km
- Waukegan Harbor Light7.1 km
- Jack Benny Center for the Arts7.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Courtyard by Marriott Chicago Waukegan/Gurnee
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Courtyard by Marriott Chicago Waukegan/Gurnee
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See most recommended stays in WaukeganGood to know
Value for money | Distance to downtown | Nearest Airport | Distance to airport |
|---|---|---|---|
8.3 | 4.7 km | Chicago O'Hare Intl | 40.7 km |
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