Best Western Plaza Hotel Wels

.. the reception and the breakfast personal are nice and they can't do much more in the described situation ... anyway this is the last time at this hotel ..

..so much that is not correct: kettle is available but neither tea bags nor coffee, ac does not work in the suffocated room, shampoo or soap fans do not exist, the toilet seat was not cleaned (traces or greetings from the last guest into the toilet chair !?). very expensive accommodation considering what you get for money ..anyway this is the last time at this hotel ..

I did not like anything!

At check-in i was told that parking costs around 8 Eur per day... i specified that i go and come many times per day and still got the same answer! Obviously... wrong answer, at check-out i paid separately for every time i left the hotel parking... whatever... worst was that i couldn't imagine they don’t have air-conditioning especially at the last floor... when the outside temperature reaches 37*... but they have a small ventilator... OMG!!!! Unbelievable in 2019!!!! After the cleaning-lady finished my room... a little rock was still under my bed... exactly where it was when i checked-in and the room was supposed to be clean.... not to mention that the bed was so scratched on one of his side.... and to have all the bad experiences, after 2 nights with high temperatures and no sleep, during the third night, i was pinched by an insect near my eye and had my eye swollen for 3 days! Thank you! Be sure that i will never ever choose this hotel again!!!!