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|"Extremely friendly staff, very helpful."||(in 217 reviews)|
|"Excellent breakfast catered gluten free."||(in 168 reviews)|
|"Really good service and appreciated!"||(in 38 reviews)|
|"Very upsetting after the wedding."||(in 11 reviews)|
|"Customer service very poor."||(in 46 reviews)|
|"The pool was very small."||(in 21 reviews)|
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Excellent attentive service from friendly staff, especially around bar and restaurant. Although under pressure, especially at breakfast time, the staff kept their sense of humor throughout.
The staff were very supportive. I needed some special consideration for a guest I had invited. A very sick lady. I was able to entertain her in a private room thanks to your team. In particular a young lass called Megan. It was her innovation that made this happen. You have an excellent team at this hotel.
The staff were great, it was my daughters birthday and they made a fuss of her and she loved it. It was so clean and relaxing, I would love to go again.
everything was perfect
I liked the location and the facilities. we stayed as part of a wedding party and thoroughly enjoyed everything
the bathroom in our bedroom was ready for refurbishment, but it was fine.
We were parents of the groom and we were delighted with the venue, the wedding breakfast, the attitude and helpfulness of the staff and the facilities Kilhey Court has to offer. Rooms are a little tired looking but clean and well equipped.
If I had to complain about anything, it would be that the bar in the evening was understaffed and it was said that the 20 minute wait to buy a drink was unacceptable.
Macdonald Kilhey Court is a 62-room hotel located in downtown Standish. Rooms are designed around comfort and include large beds, a flat-screen TV, a private bathroom, and room service upon request. Guests have access to free high-speed Internet as well as free parking on the premises at all times. WiFi can be used in the rooms and in the public areas of the hotel. Guests who stay at Macdonald Kilhey Court have access to a number of accommodations that include a free breakfast buffet, an outdoor seating area, and landscaped gardens to walk through.
There is complimentary instant coffee available in the lobby of the hotel, as well as a staffed front desk service. There, guests can request additional accommodations that include laundry, dry-cleaning, or facial treatments at the on-site spa. There is also an indoor pool which is heated to stay open all year long. Also on-site at the hotel is a fitness center with gym equipment, a sauna, and a hot tub.
Those working away from home can access the business center if they need to use a computer or make photocopies. They can also book one of the meeting rooms or the large banquet room for a private conference. Those with travel arrangements can drive four miles to Astley Hall, Wigan Central, and The Bees Knees Country Kitchen. The Liverpool John Lennon Airport is 20 miles away, and there are rental cars available.
based on 1,227 reviews
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Most Popular Landmarks
- Mab's Cross 4.6 km
- Wrightington Hospital 5.1 km
- DW Stadium 5.2 km
- Museum of Wigan Life 5.4 km
- Wigan Pier 5.6 km
- Trencherfield Mill 5.7 km