Zapopan hotels

Pros: The hotel was modern and clean with friendly personnel. Regency Club choice was good and good for the price.

Cons: The table and chair selection available to work at room could be bettter. A very nice room space.

Pros: room was excellent, nieghborhood was beautiful, restaurents were excellent

Cons: There were NO handrails in the bathroom in my room (I am lame I use a crutch to get along). The maid did NOT make up my room on one day or change the towels. I bought very small dog - nothing was said about a extra charge for my pet - I was charged more than $300.00, but the hotel never said anything when I booked the reservation.

Pros: Great location, great price for a suite and great service.

Cons: N/A

Pros: This is an amazing hotel.Had to cut my stay short because of the coronavirus but I would love to come back again.

Pros: Rooms were large like a whole apartment. Good location.

Cons: The property itself was complicated to get around. It was in a great location but the structure itself seemed run-down. Their was a parking structure but it was hard to maneuver in because it was so narrow and small. Breakfast was terrible. The elevator kept breaking down when we were there, someone actually got stuck there for hours. We had 1 bedroom on the 5th floor so we had to keep hauling up the 6 flight of stairs. The front desk and staff were terrible. I checked in at 4 and I had to wait almost 2 hours for my room, wasting 2 hours of my day. Not to mention, someone in my reservation forgot a jacket, and when we came back it was “gone”. Although only they had access to the room. Asked to speak to the manager and he never showed up, no where to be found. Very dishonest people on the staff. Absolutely wouldn’t recommend anyone stay here.

Pros: Helpful friendly staff.Loved the dining room and breakfast included.Lots of breakfast choices.More Art in one location I ever experienced.

Cons: Basement suite no view.The public areas could have used a dusting and cleaning.Need more light in public areas and light paintings.

Pros: Breakfast is great, food is not high quality but since is buffet you can leave with a full stomach. Parking loot is underground and is safe.

Cons: Our room was recently renovated but it had issues, there was a leak on the shower and water got all the way to the living room. If you are expecting luxury this is not an hotel for you, although there is plenty of art pieces around the hotel rooms have a sense of low quality, But do not get me wrong, value/cost is good.

Pros: Spacious rooms with many amenities, fridge, microwave, cooking utensils, etc. Kind staff and easy check in/check out process, parking available. Great breakfast included in price with fresh fruit, juice, and a variety of dishes. The location is great, as it’s near several restaurants and malls.

Cons: Some things in the room didn’t work, like the phone, and the hot water on the last day, there was a problem with the floor, also the decorative pillows were visibly dirty since we arrived and they kept putting them back on the bed although we threw them on the floor and reported it to a person from “quality control”.

Pros: Rooms very comfortable

Cons: Pool it's cold

Pros: A beautiful location, relatively central, and very peaceful.

Cons: The staff did not do a great job at following-up with issues, even after repeated requests.

Pros: The location, the swimming pool and the breakfast included in the rate. It was not bad but definitely not great... Would think it twice to return...

Cons: but the room was in an old tower and nothing like the pictures from the web... We expected something really different for the price we paid... The pool was really cold and crowded, not one waiter to take a drink in the gardens or pool...The waiter from the restaurant was almost rude asking for the room number and a tip after we had NO service from him (buffet)...

Pros: Great room, great staff

Pros: Place is good, close to downtown and other major areas.

Cons: a lot of mosquitos, when i open window, a lot of mosquitos came in and there is no pesticide or liquid mosquitos killer.

Pros: The room and the bed

Cons: There were not hot water in the shower and I had towels in very bad conditions (very old ones)

Pros: Nothing

Cons: It was dirty and had roaches

Cons: I didn't like the shower stall nor the bathroom stall...the shower door was a see threw. The bathroom to narrow in size...and the room itself was to small for the price.

Pros: Clean, simple, very good price. I recommend it if you need a short stay without paying so much.

Cons: The room has only the absolutely necessary, what is totally acceptable for the price you pay. Also it's not so central.

Pros: when i got to the hotel all rooms were booked and the person was not nice at all

Pros: The price is the best

Cons: The room is small but if you only want it to sleep is ok.

Pros: Location is out of town but really close to Zapopan bus station which came from and was leaving from so it was ideal for 2 night. Room is small but has everything you need. Nice to actually have a nice blanket instead of just a sheet. GPOs are located in convenient which is VERY rare in Mexico.

Cons: WiFi was strong when you could connect but I couldn't for a solid few hours in the late afternoon after check in. I am working remotely so that was annoying. Hot water takes over 5 mins to get warm and you couldn't let it run whilst you were outside as water would spray out into the room.

Pros: The location.

Cons: The bed.

Pros: It is a comfortable and quiet place to stay. It's very accessible to take the bus or other transportation to any part of the downtown and near Plazas. They clean my room every day

Cons: The wifi is not accessible in the room, wifi is not good at all. For the tv remote control, I have to go three times to the frontal desk to find the correct one. The furniture needs to be at least paint or change it.

Pros: Nothing

Cons: All, the facility looks like motel, a couple aside in the other room we’re making a lot of noisy.

Pros: Price and location

Cons: No elevator

Pros: Great breakfasts on Friday, Saturday, and Sunday..... the rest of the week it is just OK

Cons: When we were there on a Friday morning, the hotel let two bus loads full of people have breakfast, even though they had just arrived that morning. This made it impossible to fight our way into the restaurant, and when we finally did, most of the food was gone. Pretty shabby treatment of the guests who were already staying there.... we won’t go back!

Pros: Everything

Cons: Nothing

Pros: Lovely rooms and staff. Good gym and meeting room was top ! More business oriented area with expo close by

Cons: Everything was alright

Pros: Bed was super comfortable!

Cons: Went to get breakfast once . I didn’t enjoy it food had no flavor

Pros: Great location, great value. I go to GDL every two months for a weekend. I usually stay here.

Cons: Nothing

Pros: This amazing property is located in one of the best city zones, a lot of restaurants, bars, shopping centers. The best costumer service ever, 100% guaranteed!!

Cons: Everything was asome, one of the best hotels in Zapopan

Pros: They have great location but the rooms are quite austere and poor for the price you are paying.

Cons: Location

Pros: Yes the breakfast was amazing The beds were comfortable.

Cons: All was good. Just need more information about bus station hours, phone numbers and locations. Other than that is good.

Pros: - Excellent location and breakfast included. - Very good bang for the buck.

Cons: - Two days in a row my room wasn't cleaned up. - I didn't have this experience, but there are several night clubs outside of the hotel, if your room is facing the street, you will hear a lot of noise. - In general, the walls in the room didn't look very clean.

Pros: Free parking. Housekeeping Cheap and by cheap I mean in every aspect of it. (you'll pay for it)

Cons: Internet service in rooms never works. Before booking we specifically asked them if internet was reliable due to the fact that we had business and needed the internet, They lied, it never work. The only option they offered was come down to the lobby and that one didn't worked either. The Manager told us no refund or compensation was at hand because the internet was offered as a plus service and not as part of the room. I showed them the add they have were they offer room internet access, they just said they would change the add. Not even a sincere apology. Just the rudest personnel I have to deal with. Worst customer service. Never acknowledged costumers unless you walk to their faces. No greeting at all never heard a, good morning, afternoon or evening. General manager promise to move us to another room, but he never came through. I ask for a refund so I could move to another hotel, they made it impossible. Toll them I would write a review, they just said go ahead we don't care. Hotel bed Sheets had stains and the cover had holes. Mattress is similar to block of concrete. No elevator and no one even asks to help with your luggage. Have to pay for gym and restaurant room service doesn't let you charge it to the room. They ask for a 200 peso deposit for TV remote or otherwise you have to change the TV manually on the TV itself. No hair dryer or irons available. Ohhh! If you are a light sleeper. Take into consideration that if some closes a door in the hallway your door will rattle. So all night you'll feel someone is trying to break into your room.

Pros: For the most part the hotel was clean, comfortable, and the staff was friendly. No real issues and it was what we expected for the price and location.

Cons: You need to put down a deposit for the TV remote. They provide only 2 towels in a room for 4 people. The doors could be a bit more secure with the use of key cards and deadbolts instead of regular keys that can be copied and a chain latch.

Pros: It is very couzy

Cons: I got sick from eating at the restaurant.

Pros: The location

Cons: Got no complains

Pros: Nice buffet! It doesn't change much from one day to try next but it was good quality food.

Cons: No refrigerator!!

Pros: It was very comfortable

Cons: No 24 hours room service, the gym had no free weights

Pros: Near to the Road to continue our journey

Cons: There was a stale small in the room Needs aired.

Pros: Clean and well maintained.

Cons: Close to the bus station.

Cons: The food was bad

Pros: The check in was easy and fast. I love the breakfast menu and the presentation of food. Friendly staff and amazingly clean!

Pros: Clean rooms

Cons: Limited breakfast choice

Pros: Beautiful gardens and very nice staff of people

Pros: Very peaceful and nice surroundings

Cons: One of the receptionist was not very nice

Pros: The hotel rooms were spacious and super clean. The staff was friendly and helpful and the checkin and checkout processes were fast.

Cons: The only downside was that the beds had some plastic mattress cover that made a lot of noise when you moved.

Pros: everything was perfect! for the price I paid! a place like this in Canada will have cost me $ 180 dollars, check in perfect, room perfect, super clean an great maintenance and great looking grounds, wife and I love it!

Cons: We liked everything, those who run this place are doing a great job! thank you!, will be back there soon!

Pros: Location and cleanliness.

Cons: Hot water in the shower lasts very little.

Pros: It’s beautiful

Cons: N/A

Pros: I've stayed here many times and this hotel just works. Great rooms, great central location, and lovely (although unheated) pool and pool area with bar. Regularly scheduled events (including live mariachis on Wednesdays) every night in the lobby bar. Best breakfast buffet I've ever had anywhere in the world. Very reasonably priced if you're coming from the US or Canada. I would never stay anywhere else in Guadalajara.

Pros: Comfortable room

Cons: The hotel did not provide currency exchange services

Pros: Overall stay was good, rooms nice comfortable and quiet.

Cons: HVAC either was on full or had to turn off, not responsive to adjustments on the control.

Pros: This is a great place that is always very busy for a reason. Great breakfast buffet, friendly staff, and a nice courtesy lounge with free snacks and drinks for when you are in a rush and need something on the way out..or just want to enjoy a beer before heading to your room/pool.

Cons: I'm not sure what happened with my room this time, but the pillows were completely awful. I was in a room with 2 double beds and all of them were no good. Later in the week when I moved rooms to a king, they were much better which improved the overall quality of the comfort.

Pros: Awesome staff outstanding breakfast

Pros: Very few hotels get better than this! Definitely worth the stay!

Pros: Everything, very clean, fancy, the rooms are very Quiet. Also I loved the Friday night at the bar.

Cons: The access to the ballet

Pros: Staff was nice and helpful. Enjoyed the entertainment at night.

Cons: Lack of lighting in the room to do make up.

Pros: Views are nice beds are comfortable they hold daily events also staff was helpful , pool , spa and real nice modern decor

Cons: Very strict on not letting u eat outside food in lobby or any area outdoor seating area other than your room so you are forced to sit in your room and eat or buy only their food

Pros: El bar está bueno, el cuarto está genial, no alcanza a comer en el restaurante pero la próxima vez si lo hare

Cons: Buen servicio al cliente en el front desk, el primer día no tuve la información completa de todos los servicios y actividades que ofrece el hotel pero todo muy bien, lo único que no nos gusto es que te cobran el estacionamiento del carro estando hospedado en el hotel mad 10$ para el ballet cada vez que saques el carro (más propina) , 55$ diario y no se hacen responsable por pérdidas o daños, el resto del servicio genial

Pros: I loved the decor and view and available parking

Cons: The front desk girls attitude and the hair from previous guest all over the bed it was disgusting we called for them to clean up the guy who came up real nice but no further apology nothing and our bed was full of it everywhere made me think dis they even clean anything else ruined the experience

Pros: Breakfast and staff. Our waitress was excellent

Cons: Construction/few amenities

Cons: PARKING! It was really annoying that they did not have parking on site or wallet service either, so you had to find parking garage for yourself. They have a few suggestions but none of them were open 24 hours which could be vital if you have an early flight like we had. If you are in the same situation there is an underground lot at the cathedral across the plaza.

Pros: Love the proximity to EVERYTHING! The hotel was overall clean and comfortable. The staff was extremely nice except one person. The whole process was relatively easy.

Cons: The fact that there is no parking at the hotel was a little frustrating but I understand why. The length of time it takes to actually checking when you already have a reservation was pretty frustrating.

Pros: Everything

Cons: Nothing

Cons: The staff is not friendly. You do not feel welcome. When you open the bathroom sink faucet it smelled as sewer all the time. I would not recommend it.

Pros: Room was very spacious. Location was excellent and staff was very friendly and accommodating.

Cons: Towels and robes were kind of rough

Cons: Was told all children were welcome, but I was charged extra for having a child over 10 years of age.

Pros: This is an excellent hotel, conveniently located close to all the center attractions. The staff is very friendly and the facility is very modern and clean.

Pros: The rooftop views & the location in the “centro Historico.”

Cons: Bo view from our room. No parking lot on the property but staff was nice to offer pick up from parking lot nearby.

Pros: Great stuff, Gaby, Anayelli and every body in the front desk. Daniel and all the server at the restaurant. Food really good there. Overall great customer service.

Cons: No parking lot

Pros: The breakfast buffet was amazing and all the staff were so friendly!

Pros: The modern look, the staff and location.

Cons: No, I would definitely recommend this hotel.

Pros: Location is safe

Cons: It was very cold and the heater was not working. I asked the front desk if someone could turn on the heat. They said they would send someone. This happend both nights I stayed. I called the office multiple times and no one came to turn on my heat. Terrible service.

Pros: Location

Cons: Rooms too small

Pros: The sheets were dirty, had a blood stain on it.

Cons: Please read the coment above.

Pros: Location

Cons: Upon arrival the front desk person was on her cell phone didn't even greet us in our room there was a half used toilet paper that was the only one in our also there was a blood stain by the switch of the bathroom light . Wanted to eat in there restaurant also was ignore

Cons: Poor breakfast, breakfast room dirty, no safe in room,

Pros: Location. Nice room but very small. Staff very friendly. Good breakfast.

Cons: Hard bed, had back pain next morning.

Pros: The hotel room we had booked was "upgraded" so it was a great surprise.

Pros: The staff is welcoming, helpful, and very friendly. The breakfast buffet is very tasty and a good value.

Cons: The location is perfect except it is in an area of urban renewal. This hotel is new, clean, and fresh. New buildings and remodeling going on all around. Soon it will be a great area.

Pros: It is close to the center

Pros: I loved the price and the design elements of the hotel

Cons: The area isn't the greatest but it's better then it looks by far.

Pros: Close to the city center. The breakfast was okay.

Cons: The first room we got, the window didn't close, the handle broke off. In the second room, the bathroom smelt bad. The hotel is located next to several bus stops, so it was very busy outside of the hotel. We were in a room at the end of the hall and didn't have a good wifi connection in the room, as soon as we were in the hallway, this was solved.

Pros: Staff were friendly and the rooms were clean. Bed was quite comfortable.

Cons: Hotel is located in an unsafe area of town. Room door does not have chain or dead bolt. Lock is a simple privacy lock you would have in your home bathroom. Very loud street noises.