Book Ace car rentals at Bucharest Baneasa Airport

Bucharest, Romania - Baneasa
25 Aug — 1 Sep
Same drop-off
Bucharest, Romania - Baneasa
Thu 25/8
Noon
Thu 1/9
Noon
Driver's age:

Pros

"The gas mileage"(in 621 reviews)
" and accommodating."(in 282 reviews)
" fast and helpful."(in 282 reviews)

Cons

"ing from here again!"(in 111 reviews)
" seats were stained"(in 33 reviews)
"Will Ace again."(in 111 reviews)

Reviews

Overall Rating5.8 OkayBased on 6975 reviews
Cleanliness
6.1
Comfort
6.1
Overall
5.6
Pick-up/Drop-off
5.5
Value for money
5.8

Recent reviews

Traveler rating
1273
688
848
1964
74
Find reviews that mention:
4.0
The rear side mirror keep falling off and the people need to improve the customer service, pick up and drop off. The gentleman told me just drop the car and put it there the person that does that I left already for the day and I was told I could drop off until 10:00 PM and I got there seven minutes before 10 and he refused to attend to me and it was the same thing picking up car they customers service definitely need to be improvedReviewed 17 Aug. 2022
review fromkayak
2.0
The manager was very rude, pretty aggressive. They charged me 200$ for an extra insurance that hasn’t any sense, for 4 days of rental, plus he charged me 38$ just for a millimeter of discrepance of the total level of fuel in the display, even if I did the total filled up. Who knows about the tollerance of the display? Wtf. Never will be back with them in Vegas. 👎🏻Reviewed 17 Aug. 2022
review fromkayak
6.0
My negative experience was the hidden fees. When I went online and booked my reservation for the vehicle the price was $136.26. After getting my $200 deposit back I had to pay $289.09. When questioned the man at the counter said taxes and fees. Taxes and fees should not add up to over $150 of the initial price. I WILL NOT be using ACE again and will notify all around me to stay away.Reviewed 16 Aug. 2022
review fromkayak
10.0
Really great customer service.Reviewed 16 Aug. 2022
review fromkayak
2.0
The car was nice and comfortable. The Service was horrible the wait was too long . Staff is not helpful nor attentive to customers needs. Very disappointed. First and last time renting from this company.Reviewed 16 Aug. 2022
review fromkayak
2.0
I received a car that should have been out of their fleet a long time ago, poorly maintained brakes and accelerator. Broken and chipped dashboard filthy seats are only the tip of the iceberg. Failing to honor 24 hour shuttle service was by far the worst, I missed my flight because of this inconvenience.Reviewed 15 Aug. 2022
review fromkayak
2.0
the only thing i liked that it was close to the airport. car needed a maintaince badly. as soon as car hit the 100 on pedometer , its start vibrating so much that i statred feeling concern about my safety. The maintatnce sign also came on. unfortunally i couldnt return the car or call the contact center because i started my trip next day at dawn , because i was attending an event , i couldnt wait until the rental was open, so i had to drive on 80 on entire time. which was waste of time. Also car had too many scratch, so at the time of pick up i asked for better looking car,since i paid for the product , i should atleast receive a product not a damaged peice. when i complain about scratches and dents on the the car & ask for a better car (at the time of pick up) i was told & i quote " this is what it is ,take it or leve it " pick up the rental was painfully lengthy process. it took me a hour to get the rental as their requirment for documents was long. they ask for copy of a pink slip , I advise them that i am using my credit card insurance, also i dont carry my pink slip with me ,since i am flying from another province. they made me call my insurance company and get the copy via email, i had to wait on hold for my insurance company until they do so. websit mentioned about " unlimited KM " which is misinformation. unlimited km ONLY if you have a copy of your boarding pass, and if you are not travelling outside of ontario , otherwise only 900 km is allowed. i rented a car for 4 days , and i believe 900 km in 4 days would have been too less ,luckily i had my digital bording pass in the email. i would recomend diffrent car rental company as for the same price , one can get atleast safe and decent car.Reviewed 15 Aug. 2022
review fromkayak
6.0
The interior of the car was dirty the seats had stains all over them. Then when u check out the car you have to go back to shack to have them sign off on the damage report. My car was ok and ran fine just felt loose in the suspension.Reviewed 15 Aug. 2022
review fromkayak
10.0
The people were friendly and very helpful !! I would definitely use them again.😊Reviewed 14 Aug. 2022
review fromkayak
2.0
***Beware STAY AWAY ** horrible company At Pickup counter they try to sneak in unneeded charges and extras. I had to tell them to take it off. Lied about gas rates to try and trick you into paying extra for them to fill tank. Tried to force extra insurance when my personal car insurance and credit card rental insurance covers. Such a scam. Because I caught them with trying to sneak in unnecessary charges they gave me a car was unsafe to drive, beat up mechanically and major damage all over. Claimed that was only car available and what any company would have done was provide me a similar car or upgrade at no cost they wanted me to pay more for a newer or vehicle without damage. Worst company ever, cars weren’t safe, employees are scam artists, inexperienced and untrained on customer service. ** avoid this company and pay the extra money somewhere else for better experience and don’t get ripped off**Reviewed 13 Aug. 2022
review fromkayak
8.0
Interior and exterior of the rental was not 100% and I didn’t catch everything. Got a little worried I would be charged.Reviewed 13 Aug. 2022
review fromkayak
10.0
Very good affordable deals! Will definitely book againReviewed 10 Aug. 2022
review fromkayak

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