8.0
Overall good experience except for the car itself the right mirror was broken and not responding well to my maneuvering to get the best view.Reviewed 25 Feb. 2023
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10.0
None at this point. Very happy with my experience .Reviewed 11 Feb. 2023
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2.0
Alamo failed to clearly communicate that they do NOT have a pick-up/drop-off desk in Terminal 2! Although the reservation said that it was "Airport Pickup," and the fine print DID say they had desks in T1 and T3, it did not give sufficient heads up that T2 is very far from T1 and T3, and there is no airport shuttle, and no way to walk there from T2. This meant we had to walk around for 30-45 min figuring out what to do, and in the end, we had to book an airport taxi (with its expensive airport fee) BOTH for pick-up AND drop-off, which added to our expenses and even worse, added to our inconvenience and time. When I told the staff, they were very apologetic, but they were unable to help offer us a ride and did not take much responsibility at all.Reviewed 13 Mar. 2022
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10.0
the deposit amount was too much. 3.000 AED deposit should be decreasedReviewed 27 Sep. 2021
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5.9
They give me an old car maybe 2016 model But in general it was okay.Reviewed 16 Sep. 2021
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4.0
Pros:The drop off was easyCons:The rate condition must be more clear. The processes of collecting the car is slow, staff should be more and trained. Insurance rate is high and it is a hidden costReviewed 7 Jul. 2021
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10.0
Pros:Clean car fast checkinCons:Need put a sign board in airport with name of AlamoReviewed 18 May 2021
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10.0
Pros:Staff friendly car clean and dis-infected.Reviewed 25 Mar. 2021
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6.0
Cons:I wanted to rent for an extra day but couldn’t get the same rates, so returned. It was an inconvenience. Why can’t car rental companies in Dubai extend rentals at same discounted rates?Reviewed 12 Mar. 2021
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8.0
Pros:Friendly and promptCons:Faster serviceReviewed 21 Jan. 2021
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4.4
Not greatPros:Nice vehicleCons:Almost an hour later than promised, exterior filthy, interior had bugs. Attendants spoke very poor english. Some documents in Arabic only.Reviewed 16 May 2018
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