Book Alamo car rentals in Rockford

Reviews for Alamo in Rockford

Recent reviews

Traveler rating

Wonderful

1

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

0

10.0

The people that helped were great. Above and beyond with service. Ryan Rude and Deana Bingham were so nice to deal with and helped us get a car we would be comfortable driving.Reviewed 13 May 2023

review from

4.0

Pros:The stag at the desk was extremely helpful and the work space was clean and tidy.Cons:You need to accept Debit Cards for payment. Being financially responsible and not putting things on Credit should not hinder a person from renting a car. They wouldn’t allow me to use a family members card either because it wasn’t mine or my husbands. I won’t be using Alamo until this is resolved.Reviewed 8 Mar. 2019

review from

6.0

Staff was outstanding but...Pros:Employees on both ends were great period friendly and informative. Car was cleanCons:Car was not ready. Windshield was chipped, brakes were grabbyReviewed 17 Aug. 2018

review from

2.0

Cons:they did NOT have the car! what's the point of a reservation!Reviewed 30 Dec. 2017

review from

7.6

OverbookedPros:They overbooked and instead of the car I reserved, I had to drive three kids and all our luggage out of state in a truck. They did comp our gas and give us a discount which was nice of them and I was thankful for the 4 wheel drive once it snowed. I think better inventory checking is needed though.Reviewed 27 Dec. 2017

review from

2.0

There is no after hours pick up like the website suggests.Cons:Counter closes at 2pm on Weekends. There is no way for after hours pick up to happen.Reviewed 17 Apr. 2017

review from

10.0

Customer service rep at the airport was awesomePros:I had to wait in line for awhile to get my rental car. I really did not think my wait was unacceptable as I could see the service rep was just very busy helping others ahead of me in line. Anyway, she gave me an upgrade in my vehicle due to the time I had to wait. Very considerate, will make me choose Alamo again in the future.Reviewed 27 Sep. 2016

review from

More

• 6.5 /10Enterprise Rent-A-Car Car Rentals at Rockford
• 6.1 /10Budget Car Rentals at Rockford
• 6.3 /10Hertz Car Rentals at Rockford

• Has the Alamo rental car policy in Rockford changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Alamo will continually update its policies accordingly. Please contact Alamo directly for the latest information. You can find up-to-date information on the coronavirus response of Alamo here: Coronavirus (COVID-19) update from Alamo

• What is the most popular rental car from Alamo in Rockford?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Alamo in Rockford.

• How many car rental locations does Alamo have in Rockford?

  Alamo has 1 rental location in Rockford. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Greater Rockford airport (RFD)?

  No (According to our data)

• Does Alamo offer shuttle or airport pick-up services from Greater Rockford airport (RFD)?

  Yes