Book Hertz car rentals in Rockford

Reviews for Hertz in Rockford

Recent reviews

Traveler rating

Wonderful

5

Very good

2

Good

1

Okay

1

Fair

1

Mediocre

0

Poor

3

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pick up the carfriendly staff

car availablerented a car

car was clean

8.0

Fill tank before pick up.Reviewed 30 Mar. 2023

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10.0

The car drove great.Reviewed 5 Oct. 2022

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10.0

Quick pickup and drop off. Friendly and competent staff. Easily helped to accommodate my request to upgrade.Reviewed 28 Aug. 2022

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10.0

easy pickup and return, everything was great.Reviewed 13 Aug. 2022

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6.0

At was pretty old.50 dollars/day insurance too muchReviewed 17 Mar. 2022

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5.9

It was ok. Not very friendly people working there. Our flight was delayed leaving DFW, so we got to O'Hare late, and then had to take the bus. By the time we got to Rockford, Hertz was closed. We couldn't get the car until the following day.Reviewed 17 Sep. 2021

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7.9

Clean office; understaffed. No place to park my old car; i had to pay to park it & walk 1/4 mile back to hertz. Employees helpful as possible when it was understaffed. Car was clean& well maintainedReviewed 28 Aug. 2021

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1.9

Hertz canceled my reservation. They said their system overbooked and there was no vehicle available for me. I'm very disappointed in their service.Reviewed 14 Jul. 2021

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10.0

Pros:Staff was very friendly and accommodating, fast and easy pick up.Reviewed 16 May 2021

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2.0

Pros:They were very quick at pickup so I didn't have to spend too much time waiting for a car.Cons:Hidden fees. My pickup and drop off times were 5pm. The store charged me for an extra hour when I arrived at 4:35pm. I returned the car in- store a few minutes before 5pm but I was charged an hour late fee even though the store closes at 5?Reviewed 27 Feb. 2021

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8.0

Pros:Kind of carReviewed 30 Jan. 2021

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10.0

Cons:After picking up the vehicle I found that it was not thoroughly cleaned which means it probably was not sanitized. There was food in the back floorboard, change in the cup holder, and other people's masks under the seatsReviewed 8 Dec. 2020

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• Has the Hertz rental car policy in Rockford changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Rockford?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz in Rockford.

• How many car rental locations does Hertz have in Rockford?

  Hertz has 2 rental locations in Rockford. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Greater Rockford airport (RFD)?

  No (According to our data)

• Does Hertz offer shuttle or airport pick-up services from Greater Rockford airport (RFD)?

  Yes