10.0
Very convenient, efficient service. Windshields and outside rear view mirrors could have been cleaner. Minor problem.Reviewed 8 Nov. 2021
review from![kayak]()
10.0
Cons:Minor issue at pick up. Car not ready.Reviewed 13 May 2021
review from![kayak]()
9.6
Pros:The staff in Minneapolis were amazingCons:The call center was difficult to understand.Reviewed 18 Jul. 2020
review from![kayak]()
10.0
Pros:ease of processing and the customer serviceCons:nothing that I can think ofReviewed 2 Oct. 2019
review from![kayak]()
9.2
Pros:Pretty easy with quick pass through paperwork, short walk to car.Cons:Only one person at National/Alamo desk, so short line formed after flight. Floor of car had fair amount of dirt on it, especially around the edges.Reviewed 30 May 2019
review from![kayak]()
9.2
Pros:yes, staff was very, very friendly, and drop-off was very simple.Cons:A roof over the cars during freezing rain would have been lovely. I did love to have found an ice scraper in the back seat.Reviewed 10 Feb. 2019
review from![kayak]()
10.0
Pros:EASYCons:ALL WAS PERFECTReviewed 19 Nov. 2018
review from![kayak]()
10.0
Great vehicle for what we neededPros:Size, gas mileage, smooth ride, back up camera, automatic door openingReviewed 18 Jul. 2018
review from![kayak]()
10.0
Cons:I had to go online to get a rate of $275 vs the walk up rate of $450 for 9 days.....why can't you just offer the same rate. It was semi stressfulReviewed 23 Feb. 2018
review from![kayak]()
6.8
artPros:Value for money was great. Cheapest rates. Vehicle was cleanCons:1. I was given a lower class vehicle originally. 2.Reviewed 21 Oct. 2017
review from![kayak]()
2.0
Never againPros:Arrived in Denver on way to Sioux Falls, united cancelled the flight and could rebook for 8:35 the next evening. That would have been 24 hours in Denver airport (after waiting in lines with hundreds of other people). Decided to drive there and complete the leg of trip must faster, I thought. Got to Denver Avis rental office, about 35 or so people were there, two to three rental agents were assisting other stranded people and a few reservations. Stood in line for over 2.5 hours while the agents processed in an epic glacial speed. When I finally get up to the counter, the manager (I assumed) appeared and was full of apologies. He did not know of the horrendous amount of wait time. Lobby was filthy. Car was filthy. A running light and a headlight were out on the car (less than 6000 miles). Never again. Denver airport's and its United hub need to get their sh!t together. No wonder my corporation offers trips that don't involve Denver in hire plans.Cons:Didn't make it to Sioux Falls, United cancelled my flight. Rented from Denver. Never again.Reviewed 24 Jul. 2017
review from![kayak]()
5.2
Cons:The woman at the counter at pickup was extremely rude to each person in line.Reviewed 13 Jun. 2017
review from![kayak]()