The room was well-priced for the area. Safe, walkable distance to the NSF, which was my destination, but also to several restaurants (chain and otherwise) and close to downtown. The room was large, with a chaise lounge chair and lamp beside the king bed with plenty of space around it. The view was awful, the back alley next door and concrete, but I really like that you can choose to pay less if the view doesn't matter to you. The room was well-cleaned and the option to skip daily cleaning is rewarded with either bonus points in the hotel's reward system or a $5 credit toward the Starbucks next door.
Could not get anyone to answer the "service" direct line; called three times between 7 pm and 7:45 pm before I could get room service ordered. Had it not been pouring out and if I hadn't been exhausted from business meetings, I would have walked to a nearby chain and gotten takeout. When my food came - almost an hour later - the soup was barely warm and the fries were cold, hard, and un-edible. No milk or sugar for the tea I ordered and when I called back to ask if some milk could be sent up, the hotel staffperson blamed me for not having asked for it when I ordered. She said she thought about it, but figured "no one really puts anything in their tea, do they?" Um, YES. I do, which is why I'm calling. Really rude interactions that made me start telling colleagues to stay elsewhere.
the multiple channels on the guide
Paying for wi-fi
Everything was great, however it took quite a long time to get warm water to the shower.
One night stay
Staff was friendly and professional. Loved the location of the hotel.
Prices of the food in the restaurant was a bit expensive. I did not like i had to pay for parking.
Great facility close to a lot
Great rooms, bed and shower. After driving for 12 hours, decided to eat in the restaurant Trademark. Make sure to get the Beer Can Chicken and charred broccoli. It was AWESOME!
The Westin was the perfect place for me to stay in Alexandria for a recent business meeting. The rate that I paid was very reasonable for the area and for the quality that I expect from the Westin brand. The room—and especially the bed—was very comfortable and essential in getting a peaceful night's sleep. The location of this hotel is great, just a short walk to the King Street Metro station, and a longer but pleasant walk down to the waterfront.
The downside of this location is that many of the nearby businesses close early since it's primarily a daytime business area. It's necessary to either walk down King Street or explore elsewhere to find things to do or places to eat, especially if you operate on a later schedule. Additionally, I thought the charge for the valet parking was incredibly high and far above what is typically charged for garage parking in Alexandria.
Adrian Renart, at the front desk, is the ultimate professional and went to great length to provide a memorable guest experience. He took great care in extending my stay giving me a great rate and a few perks. Very pleasant personality indeded. I had a similar experience with the valet parking crew; they always received us with a smile and were extra helpful. Very positive experience overall and will definitely stay there again.
The hotel was very kind to upgrade us to a suite for our anniversary. The room was beautiful and we enjoyed how comfortable it was.
We called down for silverware and they never came. The sheets had a few tears in them.
I've stayed at this hotel once a year for several years and the customer service, public facilities, and food are consistently excellent. The furniture in the rooms, however, is starting to look a bit worn. My stay was nice overall and I look forward to returning next year.
Everything was good
Recently renovated and brimming with wellness-enhancing amenities, The Westin Alexandria is the ideal home for your visit to the National Capital Region. You'll find our hotel just steps away from the U.S. Patent and Trademark Office; Ronald Reagan National Airport and Washington, D.C. are both within easy reach. The boutiques and attractions of Old Town Alexandria beckon, as do historic Mount Vernon and the National Harbor. Stretch out in our gracefully designed rooms and suites, which boast ergonomic work desks, Starbucks® coffee and our signature Westin Heavenly® Bed. Fuel up with a healthy meal at Trademark Drink and Eat or relax with in-room dining. Our hotel also offers the WestinWORKOUT® Fitness Studio and an indoor pool for your convenience. Those hosting events in Alexandria will appreciate our wide variety of venues, including a ballroom that can accommodate up to 700 people. We hope you'll take advantage of our close proximity to the best of the area to explore while you're with us as well.
Based on 1,269 reviews
Value for money
Policies vary by room type and provider.