Room Service staff and food was excellent. Bar staff, food, and drinks were very good. Pool water dirty.
3 stars
Embassy Suites Amarillo Downtown
Photos of Embassy Suites Amarillo Downtown
Overview
Located in Amarillo, Embassy Suites Amarillo Downtown offers an indoor pool, a sauna and a Jacuzzi, and is moments from Amarillo Civic Center. It is situated a short stroll from Chase Tower Amarillo.
A wide range of personalized services are available for guests of Embassy Suites Amarillo Downtown, like valet parking, a 24-hour business centre and an express check-in and check-out feature. Welcoming and professional staff are available 24 hours a day.
This hotel provides rooms with an en suite bathroom, air conditioning and a TV. All provide a refrigerator, wireless internet access and bottled water. Rooms also feature a complimentary bottle of wine and fruit.
The hotel is less than a 25-minute drive from Rick Husband Amarillo International Airport. American Quarter Horse Hall of Fame is easily accessible by car.
Latest deals for Embassy Suites Amarillo Downtown
Amenities at Embassy Suites Amarillo Downtown
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- ATM on-site
- Business centre
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Allergy-free room
- No smoking
- Designated smoking area
General
- Seating area
- Slippers
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Pool and spa
- Hot tub
- Indoor pool
- Sauna
Bathroom
- Shower
- Hairdryer
- Bathrobe
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Parking and transportation
- Parking
- Valet parking
Workspace
- Fax/photocopying
- Desk
Bedroom
- Sofa bed
Things to do
- Gift shop
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Embassy Suites Amarillo Downtown
8.4
Very good
1022 verified ratings
Wonderful
638
Very good
135
Good
68
Okay
53
Fair
40
Mediocre
23
Poor
65
Summary of reviews
Guests say
Guests appreciated the great breakfast options and the cleanliness of the hotel. The room comfort was also highlighted positively. However, there were significant complaints regarding the service quality, with some staff being unhelpful, and the pool being out of service during their stay. Overall, while some aspects were enjoyable, the hotel faced criticism for its service and amenities.AI-generated from customer reviews
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Score by provider
8.5 out of 10
761 reviews
8.2 out of 10
95 reviews
9.3 out of 10
5 reviews
7.6 out of 10
4 reviews
All reviews
Cons (-) Room 634 heat is okay. The fan runs no matter what, which kept me from a sound sleep. Otherwise, the hotel is great.
Pros (+) The room was big, sheets were soft, enjoyed the size of the bathroom.
Cons (-) The shower had an entire bar of soap left on the accessible seat so it obviously got overlooked. Also the bathroom would have a cooler factor if it wasn’t a tub.
Pros (+) People at the desk were nice
Cons (-) Couldn't get to it due to road construction so had to go through the back way after going around down town for an hour went to check in and they couldn't process my credit card for some reason so went to the next hotel and my card worked fine there. Hotel is not ready to be opened yet, pool is still closed they were washing the walkway as I walked by had to walk out of my way, still looks to be un...
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Location
550 South Buchanan Street, Amarillo, TX 79101
What's nearby
- Globe-News Center56 m
- Amarillo Civic Center195 m
- Chase Tower Amarillo0.6 km
- Amarillo Historical Museum1.3 km
- St. Mary's Cathedral1.6 km
- Amarillo Museum of Art2.3 km
- American Quarter Horse Hall of Fame2.7 km
- American Quarter Horse Association2.8 km
- Wonderland Park3.5 km
- Jack Sisemore Traveland RV Museum5.5 km
- Splash Amarillo Waterpark5.7 km
- Helium Monument7.3 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Embassy Suites Amarillo Downtown
Low season | January |
|---|---|
High season | January |
Average price (weeknight) | C$ 219 |
When to book a room at Embassy Suites Amarillo Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Embassy Suites Amarillo Downtown
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See most recommended stays in AmarilloGood to know
Value for money | 8.2 |
|---|---|
Distance to downtown | 1.6 km |
Nearest Airport | Amarillo |
Distance to airport | 11.5 km |