Bastion Hotel Amsterdam Amstel

Felt secure and in a safe location compared to some of the city hotels.

The staff were unfriendly and miserable.And it was quite expensive compared to the quality.

Clean rooms, helpfull hotel stuff, good food, reception oprend 24/7

Far from the City, distant from transport facilities, high prices, expensive breakfast

Bed was ok.

Staff were extremely rude and unhelpful. One female manager should not be working in hospitality at all and lied that there was a hairdryer in the room. After I had gone on a wild chase searching everywhere, her haughty response was "if there isn't a hairdryer then there isn't a hairdryer". She did not try to help me let alone apologise for her ignorance. Carpet was not very clean. In my opinion, the metro was not very close as it still took approximately 10min to walk there. I would not stay here again.

Good, clean businesslike hotel near a Metro Stop. If you have reason to be in that area and the price is right for you, go for it.

Hotel is not where I needed to be and took taxis into town just because I didn't feel like dealing with the Metro. Also, the night I stayed there, a faulty alarm system locked us out of our rooms for that night.