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Dam 9, Amsterdam, North Holland
0.4 km from
It's right in the center of things and I had no problem walking to most of the hotspots in the city which was awesome. The staff was very friendly and helpful. Great design of the place as the rooms are pretty stunning. Would def recommend to others Didn't like that it doesn't have a gym but it isn't a big deal because you can use the facilities at other nh hotels, in which there is one two blocks away from this one which did have a gym
The location Furnishing of the rooms
Very convenient location for sightseeing. Lots of good restaurant nearby Price a little high. But , compare to US, European hotel is usually higher.
Nothing The picture they show of the room is not even close to what I had to stay in. My room was old, smelled horrible, most of the lights did not work, and the shower head was broke. This has to be one of the worst experiences I have ever had in a hotel..
The staff are fabulous! Hotel has wonderful history. It was the home of Rembrandt's Nightwatch. The location is very central to all Amsterdam sites. The breakfast is incredible. It is one of the best places I have ever stayed!
Location Rooms are far too small for that price. Poor furnishings, tiny bathroom, no concierge, place is in dire need of an update
The location is perfect, walking distance from the train. We also walked both days from the hotel through the neighborhoods to the museum district and back. The breakfast and cocktail receptions were an added benefit.
nothing Had booking confirmation in-hand. Manager asked a ton of questions, asked me to email her the confirmation, wasted a half hour till she finally told me the reservation cannot be honored because their reservation system was already closed, meaning they overbooked and refused my reservation after I already showed up at the hotel. They wasted my time. They were rude. They tried to blame me even though all i did was book online. They provided no assistance in getting a different room in the city. Awful experience. BE CAREFULL ON BUSY NIGHTS, THEY OVERBOOK.
The building itself was lovely, very gothic with a cozy feel. The breakfast was excellent, make sure you get it included in your original price. The spa was nice and the staff was extremely helpful. We rented bikes from the hotel for a day and they were very good rides, better than our bikes at home! The mini bar is stocked daily and is FREE! We kept drinking our mini wines in the double bath tub every night. Great location, across the canal from central station. A great choice for our honeymoon stay. Our room was on the first floor, so keeping the windows open at night for a breeze did not work out as the street noise was too loud. Our last night we noticed a small visitor in our room, a mouse, who was persistent and did not want to leave. It was our last night so we just said our goodnight to our guest and slept, it's an old building so I don't think it is an "infestation" but rather something that comes with staying in an old, large building.
Great location, friendly staff The room was incredibly stuffy as there was no A/C. We couldn't open the windows at night because the building construction next door started promptly at 7 am and the noise was unbearable with the windows open. Would never had booked here if I knew I would get about 2 hrs of sleep per night. The price was decent but now I know why!
This is a luxurious hotel located in the part of the Amsterdam. The service, the food and the staff were among the best that we have ever seen. We would love to go back there again.
Location The breakfast that is supposed to be included is just teas and coffees. You have to pay extra for a cooked breakfast even if your room rate says breakfast is included. The radio in the room started playing on its own early in the morning for no reason, extremely loudly. When we called down for a porter to switch it off, it took him 10-minutes to stop it playing. This woke us up and we couldn't get back to sleep. The staff didn't seem to care about such a major inconvenience.
Just about everything
very good location
This is the place to stay for visitors to Amsterdam. Great location near everything. Great restaurants and bars near by. One of the better coffee shops and smart shops just a minute away. Nothing.
The staff Lack of information ,should make clear what the hotel offers .ie. breakfast not included no smoking signs ,never saw in rooms but rooms was clean and nice.
Everything was excellent. Beautiful old world charm, large spacious room, staff was outstanding in every way with help on questions, places to eat and see and making reservations. No
Location, interior design, breakfast, coffee/cakes, most staff Poor window, let in a lot of street noise, with what we paid for 2 nights (c.€380) they could buy a double glazed window (about 4 ft by 3 ft) which would be a big benefit for future users of the room. While most staff were friendly, the receptionist we mostly dealt with was businesslike/efficient rather than friendly. (my wife might use different words!)
Outstanding location. Excellent staff. We would use it again and plan to have FREIND's stay there in August
Good colours, style of reception and breakfastroon was pleasant, fireplace at receiption were really nice. No fitness room at the hotel. Wholefloor carpet is not same style than other things. Corridors ugly.