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Hotels near Asheville Regional airport

Hotels near Asheville Regional airport

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Asheville Regional (AVL) - Asheville, NC, United States
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Best hotels near Asheville Regional airport

Cleanliness
9.5
Comfort
9.6
Facilities
9.4
Location
9.5
Overall
9.2
Overall 9.3 Excellent
Based on 123 reviews
Cleanliness
9.5
Comfort
9.6
Facilities
9.4
Location
9.5
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.8
Location
9.4
Services
9.8
Staff
9.4
Cleanliness
8.8
Comfort
8.4
Facilities
8.8
Location
8.8
Overall
8.8
Cleanliness
9.5
Comfort
9.8
Location
9.5
Services
9.5
Staff
9.7
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Location
9.4
Overall
9.0
Cleanliness
9.7
Comfort
9.4
Location
9.7
Services
9.7
Staff
10.0

Excellent 10.0
Pros: Great all the way around
Cons: Nothing
Excellent 10.0
Pros: Clean and nice beds
Excellent 10.0
Pros: The rooms are super clean and very nice, I love the whole setup of the room and view. Highly recommend staying here!
Excellent 10.0
Pros: Very nice room!!! Friendly staff.
Excellent 10.0
Pros: Very welcoming and very quiet rooms.
Excellent 10.0
Pros: Best rooms in Asheville! Very spacious rooms and incredibly clean bathrooms and beds. Everything you might need was provided to have a comfy stay. Bed, mattress and linens were so cozy!! If they added a microwave to the rooms I might move in LOL
Excellent 10.0
Cons: Very satisfied.
Excellent 10.0
Pros: Staff
Excellent 9.0
Pros: Room was great.
Cons: No. It was great.
Excellent 10.0
Pros: Very nice hotel in every way . Fastest check in I’ve ever experienced.
Excellent 10.0
Pros: The staff was absolutely amazing.
Cons: Nothing
Excellent 10.0
Pros: Cleanliness of room, and how quiet it is considering it is off the highway and near the airport
Cons: Was charged an additional $150, however, I have noticed that those charges were dropped. Still waiting for the $20 ($40 total) deposits for two rooms to be dropped as well.
Excellent 10.0
Pros: Location, cleanliness, and friendliness of staff.
Cons: No
Okay 4.0
Pros: Does not meet the standards for a Marriott hotel. Also, it is over rated
Cons: Close to I 26
Excellent 10.0
Pros: The staff were all so kind and friendly. I also loved the view of the airport runway.
Cons: The bed was uncomfortable.
Good 7.0
Pros: Room design was very nice.
Cons: It was difficulty to find. Its located behind the clarion.
Good 7.0
Pros: The pool and the kids water feature.
Cons: No continental breakfast.
Excellent 10.0
Pros: The huge shower & extremely comfortable king size bed made it hard for us to leave!
Excellent 9.7
Cons: The room was near the highway so was a bit noisy. Other than that, all was good. The staff are extremely nice and friendly.
Excellent 10.0
Pros: Nice clean hotel with heated indoor pool gym
Cons: The resturaunt in the hotel could use better food the breakfast was all just heated up.
Good 6.0
Cons: Slamming doors waking me up. Terrible pillows. No info regarding local attractions in lobby or room.
Excellent 10.0
Pros: Great location and staff. Very clean and up to date.
Courtyard by Marriott Asheville Airport - Arden
Rated #1
9.3
Excellent 9.3
Based on 123 reviews
Details
Reviews
C$ 167

Cleanliness
9.3
Comfort
9.2
Facilities
9.2
Location
9.2
Overall
9.5
Overall 9.0 Excellent
Based on 153 reviews
Cleanliness
9.3
Comfort
9.2
Facilities
9.2
Location
9.2
Overall
9.5
Cleanliness
9.6
Comfort
9.5
Location
9.2
Services
9.3
Staff
9.0
Cleanliness
9.2
Comfort
9.6
Facilities
8.8
Location
8.8
Overall
9.2
Cleanliness
9.2
Comfort
9.1
Location
9.3
Services
9.0
Staff
9.4
Cleanliness
8.5
Comfort
8.5
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
8.3
Comfort
8.3
Location
9.2
Services
8.2
Staff
7.9

Okay 5.0
Cons: Nice and clean but was woke up early in the morning by others through the walls....water turning on....soap dropping....doors shutting..etc. You hear everything through the walls!!!
Excellent 9.0
Pros: Nice to have a hot breakfast, even in a hurry, I took some oatmeal to go :)
Excellent 9.0
Pros: Good
Excellent 10.0
Pros: Clean room.
Excellent 10.0
Pros: Breakfast!
Excellent 10.0
Pros: The shuttle was great.
Excellent 8.0
Cons: no real drawers for clothes.
Excellent 10.0
Pros: Convenience to airport. Shuttle from airport stayed late since my flight was delayed 2 hours. Able to leave my luggage in storage while I visited the city and waited for my ride the next day. Staff was VERY nice and professional.
Cons: I LOVED everything
Excellent 10.0
Pros: Newness feel to the entire property, very clean and comfortable.
Cons: We stay regularly at Hampton Inns and the quality of the breakfast food was a little less in quality than most of the other HH Inns where we have stayed.
Excellent 10.0
Pros: Our stay in Asheville was very pleasant. Room was comfortable and attractive. Loved the shower. Staff was polite and helpful. We had seen on the website that the pool would be closed for renovations, so were pleasantly surprised to find that renovations were complete and it was open. Pool, hot tub and firepit area were very nice.
Excellent 10.0
Pros: Location and cleanliness.
Excellent 9.0
Pros: Accessible to I-26, airport, and conveniences. The 'free' breakfast was complete offering a wide variety of foods.
Cons: The parking was only behind the hotel. I prefer parking in the front of the building for safely purposes. Also, getting from the parking lot to Airport Rd. was challenging.
Good 7.4
Pros: Room was very nice. Staff maintains it's well. Staff was very nice and well dressed and spoken desk clerk. You could tell they cared about their job and guest.
Cons: Trash can was overflowing out front of lobby door. Hotel it self was very clean, parking lot too with that one exception.
Excellent 10.0
Pros: Clean, quiet and convenient.
Cons: Breakfast was just okay, not good, just okay..
Hampton Inn & Suites Asheville Airport - Fletcher
Rated #2
9.0
Excellent 9.0
Based on 153 reviews
Details
Reviews
C$ 170

Cleanliness
9.3
Comfort
9.0
Facilities
9.6
Location
8.8
Overall
9.2
Overall 8.9 Excellent
Based on 366 reviews
Cleanliness
9.3
Comfort
9.0
Facilities
9.6
Location
8.8
Overall
9.2
Cleanliness
9.4
Comfort
9.1
Location
9.1
Services
9.0
Staff
9.1
Cleanliness
9.6
Comfort
9.6
Facilities
9.6
Location
9.6
Overall
9.3
Cleanliness
4.0
Location
4.0
Overall
8.0
Staff
5.0
Value for money
4.0
Cleanliness
9.2
Comfort
8.9
Location
8.7
Services
8.9
Staff
9.0
Cleanliness
9.6
Comfort
9.2
Facilities
9.0
Location
8.8
Overall
9.0
Cleanliness
9.1
Comfort
9.1
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Location
9.0
Services
9.3
Staff
9.3

Excellent 10.0
Pros: Really clean and in a great spot. The staff were also very nice and cared about your stay. Beds were comfy too.
Excellent 8.0
Pros: convenient to outlet and restaurants
Okay 5.0
Cons: Breakfast.. horrible microwave biscuit
Excellent 10.0
Pros: Even with covid restrictions in place, they still provided hot items that were excellent. They were well equipped and efficient.
Excellent 10.0
Pros: Location and room very clean.
Okay 4.0
Pros: Clean
Cons: Walls very thin (we could hear EVERY THING) and the heater was so loud we didn’t sleep!
Excellent 10.0
Pros: Location was great. Staff was friendly. Room was spacious and very clean!
Cons: Once we exited off interstate with the construction going on at that time finding the hotel and getting to it was confusing to us and our GPS.
Excellent 8.0
Excellent 10.0
Pros: Very clean and confortable
Cons: No
Excellent 8.0
Cons: Stain on comforter cover
Good 7.0
Pros: Location
Cons: Construction and breakfast
Excellent 10.0
Pros: Convenient, clean perfect for my family
Cons: Pricing
Excellent 10.0
Pros: Close to the Outlet Mall for shopping and 1 exit down for the Biltmore.
Cons: It was nice, clean and had friendly staff.
Excellent 10.0
Pros: Quiet, convenient. Good breakfast.
Excellent 10.0
Pros: very clean staff was quite informative
Cons: I do think I should have been informed of the horrific construction going on in that area . Getting there was a trick and maneuvering around the area was very confusing , because of this is why I gave such a low score on the location .
Excellent 9.0
Pros: The service
Cons: One day our room was not serviced but, the hotel issued a credit and apology.
Excellent 10.0
Pros: Very clean: room, lobby. Staff at front desk very efficient,friendly, helpful!!!! Highly recommend
Okay 5.0
Pros: Price
Cons: Was in the middle of renovating so it will be a nicer place to stay in the future, because of this I thought we could have gotten a bigger discount.
Excellent 10.0
Pros: Very nice hotel w pleasant staff and pleasant accomadations
Excellent 10.0
Pros: Comfortable beds
Cons: Water pressure in shower was poor
Excellent 10.0
Pros: Hotel was clean; well appointed; excellent staff who are very helpful and professional; good location--convenient to all major attractions and also downtown Asheville. Breakfast was good quality with many items to choose from and all were well prepared. Rooms were large with multiple areas for both sleeping and relaxing.
Cons: There was nothing to dislike. We had no complaints.
Excellent 9.4
Pros: The room had windows that could open and a door leading to a small balcony; these made the room airier and lighter.
Cons: We were told we could not take our breakfast poolside because of fears that food would get into the water. But the evening before several families were having snacks/dinner/drinks on the tables and in the gazebo near the pool. A little consistency is in order. If you want families as well as couples to be welcomed fully on a hot summer day, you need to be a bit more flexible in your policy.
Excellent 10.0
Pros: The staff was outstanding and friendly. Used meeting room for biz. Quiet. Clean rooms
Cons: Standard corporate Holiday Inn Express breakfast bar. All Holiday Inns need to up their game and improve the quality and taste of breakfast. With that said, the Holiday Inn Asheville was exceptional.
Holiday Inn Express & Suites Asheville Sw - Outlet Ctr Area - Asheville
Rated #3
8.9
Excellent 8.9
Based on 366 reviews
Details
Reviews
C$ 162

Cleanliness
9.4
Comfort
9.2
Facilities
9.7
Location
9.2
Overall
9.7
Overall 8.9 Excellent
Based on 212 reviews
Cleanliness
9.4
Comfort
9.2
Facilities
9.7
Location
9.2
Overall
9.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.3
Location
9.2
Services
9.4
Staff
9.2
Cleanliness
10.0
Comfort
9.4
Facilities
9.7
Location
9.1
Overall
9.7
Cleanliness
9.3
Comfort
9.0
Location
9.1
Services
8.8
Staff
9.3
Cleanliness
9.4
Comfort
9.3
Location
9.3
Services
9.3
Staff
9.4
Cleanliness
9.3
Comfort
9.2
Location
9.5
Services
9.1
Staff
9.3
Cleanliness
9.3
Comfort
8.9
Location
9.6
Services
8.5
Staff
9.2

Excellent 10.0
Pros: Staff was exceptional
Cons: N/A
Excellent 10.0
Pros: the location was great..
Excellent 10.0
Pros: We enjoyed the indoor pool and on location restaurant
Excellent 9.0
Pros: Very clean
Cons: The bar closed at 9:00.
Excellent 10.0
Pros: Pool & hot tub
Cons: I wish it was more affordable and check in was earlier and check out was later- also the Internet didn’t work very well
Excellent 10.0
Pros: The friendly staff was great!
Cons: No
Excellent 8.8
Cons: Mattresses were older ,
Excellent 10.0
Pros: Consistent & good service; great location (alternative to staying downtown Asheville); restaurants, movie theatres, pharmacies, grocery stores are within a 5 minute walk or drive. Asheville airport is on exit away. Downtown Asheville and lots of great restaurants are no more than 15 minutes drive. Biltmore estate is about 10 minutes away. Outstanding breakfast buffet (make sure it is part of your package).
Cons: Traffic congestion on 26 at times. Consider using Hendersonville street to get downtown.
Excellent 8.0
Cons: No USB port in the room and internet signal very weak.
Good 7.0
Pros: The location is spectacular. The surrounding area had lots to offer. Restaurants, shops, locale to freeways
Cons: I was very disappointed in the cleaning staff. I get we want to conserve water but if there are dirty towels remove them. Sheets still should have changed regularly, especially if visibly dirty.
Excellent 10.0
Pros: Great hotel! Clean, great rooms, pool and hot tub. Ate in the restaurant Roux and it was great too!
Excellent 9.0
Pros: Good noise control, accommodating staff, comfortable bed.
Excellent 10.0
Pros: This hotel was absolutely wonderful. The staff and all of the amenities were clean and well worth the money.
Cons: There wasn't anything that I didn't like about this hotel.
Excellent 10.0
Pros: Clean, great location and dog friendly
Cons: No
Excellent 10.0
Pros: Love the staff; Valet-Steven, the catering manager Gunny , sales manager Tammy
Cons: In the bathroom there's not enough counter space to put your toiletries, makeup bag etc when you're getting ready to go out or go to bed.
Excellent 8.0
Pros: It was a full-service hotel.
Cons: The bathroom could have been cleaner, and the curbside staff could have been honest about the parking situation.
Excellent 10.0
Pros: I was pleasantly surprised at the location of this hotel. Not knowing the area I chose a Hilton hotel because I knew the quality of the hotel would be great. This location had great restaurants, shopping and even a movie theatre just outside the door!
Cons: No.
Excellent 10.0
Cons: Only thing that was not exceptional were the pillows on the bed......they were not comfortable. Hardly enough to complain about though.
Hilton Asheville Biltmore Park - Asheville
Rated #4
8.9
Excellent 8.9
Based on 212 reviews
Details
Reviews
C$ 232

Cleanliness
9.0
Comfort
8.8
Facilities
8.0
Location
8.6
Overall
7.7
Overall 8.6 Excellent
Based on 819 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
8.0
Location
8.6
Overall
7.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
7.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
8.5
Services
8.6
Staff
9.2
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
9.0
Comfort
8.0
Facilities
7.0
Location
8.0
Overall
7.0
Cleanliness
9.0
Comfort
8.8
Location
8.7
Services
8.6
Staff
9.2
Cleanliness
9.0
Comfort
9.1
Facilities
8.0
Location
8.7
Overall
8.0
Cleanliness
9.1
Comfort
9.0
Location
8.6
Services
8.8
Staff
9.0
Cleanliness
8.7
Comfort
8.9
Location
8.5
Services
8.6
Staff
9.0

Excellent 10.0
Pros: Everything!
Cons: Not having breakfast but understand the reason why.......Covid
Excellent 8.0
Pros: Location
Cons: I had hairs in the bedding and towels
Good 6.0
Pros: Unfortunately, there was no breakfast available even thought the website said it did . Also the gym and indoor pool were not available. Lastly no room service.
Cons: Updated the website on the amenities available.
Excellent 9.0
Pros: The staff were very friendly and they are doing a great job with cleaning and social distancing efforts. It was conveniently located.
Cons: We.did feel like the beds were as comfortable as some Country Inn's we have stayed in.
Excellent 10.0
Pros: Staff facilities and location were excellent. This is our second stay here. Really like this hotel! King suite is just perfect for us.
Cons: Parking got a little tight on the last night. Came in late, but the staff gave up their own space for us.
Excellent 8.0
Pros: Made a one night stop passing thru on our way to the coast/home. Check-in person was pleasant, explained COVID restrictions re no breakfast, pool or workout AND subsequently have an unexpected price reduction on room rate. Also gave nearby dining recommendations giving discount by showing our key card! Room was clean, comfortable & fairly quiet. Some traffic noise as the room faced a very busy road. Directly across from Asheville Outlets. Would stay again.
Cons: Nothing negative of note.
Good 7.0
Pros: Location and courteous staff. Covid related face covering restrictions, cleanliness and social distancing.
Cons: They need to provide breakfast items or remove the ‘free breakfast’ amenity from their description. Pandemic affected limited social contact is understandable but there shouldn’t be a misleading description of an amenity which is no
Excellent 10.0
Pros: Clean room and friendly staff
Cons: No
Excellent 10.0
Pros: Very nice facility, clean and current looking!
Cons: The parking was a little tight but most compact cars have no issues.
Excellent 8.0
Pros: Great staff and very clean.
Cons: No food items at all which could have included prepackaged food if wanted.
Excellent 9.0
Pros: Location and price
Cons: Parking is tight
Excellent 8.0
Pros: Close to venue Staff very friendly
Cons: Clean but had a musty smell
Excellent 8.0
Pros: location
Cons: Mattress too soft. Pillows too soft.
Excellent 9.0
Pros: The receptionist did an excellent job. The refrigerator had freezers for my ice packs.
Cons: Could use a little more parking. Unfortunately because of pandemic they were not serving breakfast.
Okay 4.0
Pros: location
Cons: to much noise in the room
Excellent 8.0
Pros: The tenants and staff were respectful.
Cons: The room was not very quiet. I could hear the nearby traffic very clearly.
Mediocre 2.0
Pros: They advertise that they would be breakfast but there was none. Other hotels in this caliber provided single serve items. Very disappointing
Excellent 10.0
Pros: The hotel was clean and was was nice to stay there
Excellent 10.0
Pros: Our room was clean and updated. It was quiet providing a good night sleep
Cons: Bed was a little firm for my taste.
Okay 4.0
Pros: It was clean and beds were comfortable.
Cons: Staff was less than helpful and hotel is using Covid as an excuse to be cheap and not offer the amenities advertised. There is no restroom available to guest unless using the one in their room (ours was not ready yet).
Okay 5.0
Pros: Location to outlet mall.
Cons: Due to COVID they were not offering any food so the advertised free breakfast didn’t happen.
Good 7.0
Pros: Room was fairly quiet. One of the two beds was comfortable.
Cons: Just the difficulty getting to it due to the road it is on and constant construction.. Also it is loud on weekdays from the amount of trucks and traffic out front. Weekends are pretty quiet.
Mediocre 3.0
Pros: I didn't like anything
Cons: The AC in the room did not work right I got to Hot and got sick in the middle of the night. The bed was as hard as a rock I just wasn't happy with the room I will not be staying there no more I'm and Asheville about once a month
Good 7.0
Pros: The location was perfect for our needs.
Cons: I was not aware that they were renovating so the lobby did not appear as in the picture. The common areas in the hotel were also quite cold. Our fridge was leaking as well, which we had to clean up twice. The tub appeared to have mold on the rim.
Good 7.0
Pros: the breakfast was great
Cons: Room 1-old and dirty carpet, fingernail polish flakes on the floor. The sofa was dirty & saggy, paint on the doors was all scratched and chipped. Room 2- had new flooring, the mini fridge and microwave sitting on the floor in corner, bath floor dirty.
Okay 5.0
Pros: The staff was very friendly, the rooms were very clean and the breakfast was delicious!
Cons: The parking lot was very small and hard to maneuver. I was traveling with my handicapped mother and they had 3 handicapped spots, none of which were very easily accessible.
Good 6.0
Pros: Large, clean room. Air conditioner was quiet.
Cons: Older room. Carpet had been replaced with vinyl planks. Ceiling had been repaired but not finished.
Mediocre 3.0
Cons: Knocked on door at check out time. Rang phone ten minutes later letting us know it was time to go.
Good 6.8
Pros: The breakfast was good. The beds are hard which some people love so that’s a preference issue. The pillows are soft and thin so your head hits the mattress. The location is good close to the parkway which we wanted. House keeping was good. Front office desk needs a lot of work. Check in was cold and not welcoming. I also received a call day of check in from someone who was making sure I knew what room I picked online which was nice to confirm but the friendliness wasn’t there!! Then, checking in it continued!
Cons: The front staff. Say hello, show friendliness. Use customer service.
Okay 4.0
Pros: Convenient location
Cons: Sheets had not been replaced on pullout sofa. Staff could only offer clean sheets to us from the front desk because no other staff was available to replace them. Cleaning service was not provided between nights.
Good 6.0
Pros: Location to the NC Arboretum and Outlet Mall
Cons: Everytime I woke up, it felt like it was dawn (or dusk), as the lighting outside was so bright, the black-out curtains couldn't stop everything from coming in.
Mediocre 2.0
Pros: Room smelled of urine and smoke. Woke up with bites on legs.
Cons: All
Excellent 10.0
Pros: I was particularly pleased by the list of local restaurants and attractions that was handed to me as I checked in, with highlighting on the ones that offered guests a discount! The hotel was clean and bright and the staff was very friendly.
Excellent 8.5
Pros: free cookies and hot coffee available in lobby great breakfast options
Cons: dirty pillow case that was swapped out quickly. horrible shaped parking lot very tight
Country Inn Suites, Asheville at Asheville Outlet - Asheville
Rated #5
8.6
Excellent 8.6
Based on 819 reviews
Details
Reviews
C$ 113

Cleanliness
8.8
Comfort
8.8
Facilities
8.2
Location
9.3
Overall
8.0
Overall 8.6 Excellent
Based on 165 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.2
Location
9.3
Overall
8.0
Cleanliness
5.0
Comfort
5.0
Facilities
5.0
Location
6.0
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.8
Comfort
8.8
Location
9.4
Services
8.6
Staff
9.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.8
Comfort
8.7
Location
9.1
Services
8.5
Staff
9.0
Cleanliness
9.2
Comfort
9.0
Location
9.1
Services
8.7
Staff
9.1
Cleanliness
8.9
Comfort
9.0
Facilities
10.0
Location
9.6
Overall
8.6
Cleanliness
8.9
Comfort
8.8
Location
9.6
Services
8.6
Staff
9.4

Good 7.0
Pros: Nice room. Good rates. Good location.
Cons: Staff indifferent
Excellent 10.0
Pros: It was very clean and felt safe. The staff was friendly and efficient. The location was perfect for my needs.
Good 7.0
Cons: Beds were to small
Good 7.0
Pros: Location
Cons: Getting ready to turn in for the night and a dog started barking in the hotel. It went on for a little while was surprised that whoever it belonged to didn't quiet it down
Excellent 8.0
Pros: It was very clean.....staff was nice and the location was good .
Cons: Not enough parking spaces outside ....and if you parked in the rear of the hotel ....the sign stated to park at your own risk ....for the cost of the stay ...seems like they would be alittle more concerned about the customers vehicles on their property.
Excellent 9.0
Pros: Breakfast was good!
Mediocre 3.0
Pros: Good location
Cons: The cleaning crew began vacuuming the hallways at 8 am on Saturday morning!
Mediocre 2.0
Pros: The location to the airport.
Cons: The walls were paper thin. I could actually hear everything going on in my neighbor's room including the use of the bathroom. No real climate control or thermostat. I could not tell what the temp was in our room. Second worst hotel experience of my lif
Good 7.0
Pros: The location.
Cons: The bathrooms were dated and the lobby smelled like cigarette smoke.
Mediocre 2.8
Pros: dirty, understaffed, severely overpriced. 190 bucks for 1 night
Excellent 8.8
Pros: Location staff value Excellent Front Desk Staff
Cons: Limited gym
Excellent 8.0
Pros: Close to airport.. Only stayed for the night but overall it was clean, bed was comfortable, shower was hot...
Cons: I felt it was a little expensive compared to other hotels but I went based off of reviews and felt like it was the best hotel in the area.
Excellent 8.5
Pros: Check in staff friendly and helpful
Cons: Very loud air conditioner. Couldn't sleep.
Excellent 8.2
Pros: Very good room for the money. Quiet, clean and close to several restaurants. it was clean, though our room needed a bit of maintenance. Nothing major. We would stay again.
Cons: Some maintenance items should be addressed.
Comfort Inn Asheville Airport - Fletcher
Rated #6
8.6
Excellent 8.6
Based on 165 reviews
Details
Reviews
C$ 127

Cleanliness
8.9
Comfort
8.7
Facilities
8.0
Food
8.5
Location
8.9
Overall 8.5 Excellent
Based on 844 reviews
Cleanliness
8.9
Comfort
8.7
Facilities
8.0
Food
8.5
Location
8.9
Cleanliness
8.0
Comfort
7.6
Facilities
7.6
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
8.5
Facilities
7.7
Food
8.5
Location
8.8
Cleanliness
8.8
Comfort
8.5
Location
8.8
Services
8.5
Staff
9.0
Cleanliness
7.7
Comfort
7.7
Facilities
7.4
Location
7.7
Overall
7.6
Cleanliness
9.5
Comfort
8.5
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
9.0
Comfort
8.8
Location
9.0
Services
8.6
Staff
8.8
Cleanliness
9.2
Comfort
8.9
Location
9.1
Services
8.7
Staff
9.2
Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
9.7
Comfort
9.6
Location
9.3
Services
9.4
Staff
9.9

Excellent 10.0
Pros: Great breakfast, good location, comfortable bed, friendly staff.
Cons: Nothing
Excellent 10.0
Pros: The price, location and room were great.
Cons: Nothing that we did not like. We have stayed here three times and all have been great.
Good 6.0
Pros: We did like the location. The breakfast was good.
Cons: I was upset about the pet fee. We were charged $50 for a two night stay. I booked this trip through Booking.com. I selected a king non-smoking pet friendly room. I thought that included everything since it was a pet friendly room. I did not know about the extra $50 that I had to pay. Our dog is very small and never has an accident indoors. We have stayed in other hotels and were not charged a fee and one place charged $10. Our friends were not allowed to be beside us and were put on another floor. It put a damper on our stay. I had no idea about the $50 fee. One other thing, the air conditioner did not work when we got there. We like to be cool when we sleep. A guy came and worked on the AC. It worked about 10 minutes after he left. We reported it after we had dinner and the guy came again. He took the cover off this time and said he reset it. It did work good the rest of the night. We were celebrating our anniversary with our friends. We never left our dog alone in our room. We took her with us everywhere we went. She was watched at all times and never made a mess. We have stayed at Comfort Suites a lot and always had excellent experiences in the past. We joined the Rewards program last year right before Covid and have not traveled since last year. I guess I am just upset about the pet fee the most. The fee is too much and we should have been warned. If you rent a pet friendly room, it should include the pet fee or alert you that it will be charged. I thought the bill would be $224 total. Instead it had $50 added to the bill plus tax.
Excellent 9.0
Pros: It was super clean and well-maintained. The main issues were other guests not wearing masks but the hotel took cleaning and sanitizing very seriously!
Excellent 10.0
Pros: Everything was fine. The staff was friendly and the environment was as COVID19 safe as it could be. Face coverings and gloves were mandatory.
Cons: There wasn't really a mountain view as the ad states
Excellent 8.0
Pros: Bed
Cons: Prefer no pets
Excellent 10.0
Pros: The staff and the location. Make sure you bring lots of money to spend at the Outlet Mall next door!
Cons: Nothing
Excellent 10.0
Pros: Enjoyed it. The new laminate floors were cold. It would be nice to have a rug in the room also. Good location and price.
Excellent 10.0
Pros: Great location, very clean, breakfast.
Excellent 10.0
Pros: Better than advertised. COVID breakfast was a bit skimpy but adequate under circumstances. Distancing managed well. Great staff.
Cons: No
Poor 1.0
Pros: I didn’t get a chance to see the room
Cons: They asked about our service animal and refused to let us into our room because they didn’t believe my partner has a disability. Would not give me their corporate number. Refused a refund through server different channels
Excellent 8.0
Pros: Location
Excellent 9.0
Pros: Staff at check in nice
Cons: My nightstand had a very obvious dried,thick, cup shaped deposit from previous client. Very easily removed which makes me wonder what else wasn’t cleaned.
Excellent 9.0
Pros: Value
Excellent 10.0
Pros: Very clean super convenient and the staff was friendly and helpful
Cons: There was construction going on but it wasn’t a problem
Excellent 10.0
Pros: Perfect location, very clean, and actually had breakfast as advertised.
Excellent 10.0
Pros: Very clean. Pet friendly. Nice breakfast with enforced covid guidelines (masks, gloves while serving yourself.) Comfy bed.
Cons: No.
Okay 5.0
Pros: Location was great!
Cons: The bathroom was a little old.
Okay 4.0
Cons: Perm smell on Saturday throughout the building, lady at front desk talking about not wearing masks in occupied areas. Parking was also an issue. Not coming back.
Good 6.0
Pros: The staff was very nice. The breakfast could have used more helpers. The nice ladies serving breakfast were working really hard the entire time.
Cons: Not the hotels fault, but the pool was closed and fitness center due to covid. The rooms were not as clean as I would have liked, especially the bathroom. The beds were hard too.
Good 6.0
Cons: The ac was very loud.
Good 6.0
Cons: The staff was very kind and courteous.
Good 7.0
Pros: Could walk to shopping center
Okay 5.0
Pros: Breakfast was very good.
Cons: One person on front desk. Did not answer my call from my room to front desk. Room was somewhat dated.
Good 7.0
Pros: It was a nice, quiet, peaceful stay.
Poor 1.0
Pros: Location
Cons: Our room was filthy. The bathroom smelled like cat urine and upon inspection has urine present around base of toilet. Our air conditioning did not work and our room was so hot we could sleep. We reported this to the front desk upon checking in but
Mediocre 3.0
Pros: Friendly and helpful staff
Cons: The in room tub would not drain. Outlets from lamps did not function properly. They would continuously charge our devices then turn off. AC was off upon arrival so room was hot and muggy. Breakfast did not have many healthy options and was basic.
Okay 5.0
Pros: The staff was helpful. The breakfast had a good selection and good waffles. The Hispanic lady in the breakfast area was extremely helpful and pleasant. Easy to get to off the interstate. Within walking distance to the outlet. Biltmore tickets cheaper.
Cons: Hotel room was clean however, dated.Update was done to the bathroom but the shower curtain was mounted half-way into the tub which didn't give much room to stand without it attacking you. The breakfast manager was very rude to guest, very bad attitude.
Poor 1.0
Pros: Very poor service !
Good 6.0
Pros: Hotel was convenient to the highway and outlet malll
Cons: Noisy. I could hear people walking and talking in the hallway during the night.
Okay 4.0
Pros: Clean, nice breakfast, friendly staff
Cons: The room had sheer curtains that covered the windows but the heavy curtains on the side for decoration. Lights in the parking lot were pointed AT the building and they shone strong and bright directly into our room. STUPID design.
Excellent 9.1
Pros: Great location. Close to restaurants, shopping, Blue Ridge Parkway. Breakfast was very good, room was clean and comfortable
Excellent 8.0
Pros: I like that the room was available at a decent rate, which was more than what I usually pay but all other hotels were booked on a very expensive long weekend. Cleaning staff helped and went out of her way to help me. Bed was comfortable.
Cons: One negative, hotel was under some repairs, car port was closed off so made difficult to turn around, ladders around in places, and bathroom had a broken sink cabinet and the corner was supported by a splintered 1x1 wood stick and was not fastened, not a huge issue, but could pose a Hazard for any handicap since this was a handicap room.
Good 6.0
Pros: clean room
Cons: no
Good 7.0
Pros: Nice room
Cons: "Hot" breakfast items were cold. Please learn how to use the buffet warmers. I believe this is the second time I have found that to occur at this hotel.
Good 7.0
Pros: Staff
Poor 1.0
Pros: The room was clean.
Cons: I did not feel safe at all and left at night. There was a group of what looked like Mexican gangsters in the parking lot, and then at 9 the guest next door was yelling in the hall and jump-kicking his door. Staff said they would call police but did not.
Good 7.0
Pros: Hot breakfast
Cons: Loud party on first floor. Dogs everywhere.
Okay 4.0
Pros: Not much!!!!! Our room was dirty And disheveled.......front desk very slow.....minimal snack called breakfast
Cons: See above
Mediocre 2.0
Pros: I woke up at 1 am to a bed bug crawling up the foot of the bed! Had to wake my 3 children and move to another room at 2 am wash all of our belongings with no certainty that this one bed room for a family of five was not infested
Cons: I woke up at 1 am to a bed bug crawling up the foot of the bed! Had to wake my 3 children and move to another room at 2 am, wash all of our belongings with no certainty that this one bed room for a family of five was not infested. very disturbing
Poor 1.0
Pros: Breakfast was o.k. but temporarily (?) served in room that was too small; lots of bobbing and weaving and nowhere to sit.
Cons: Hotel was kept open during renovation; this should have been disclosed. Wet paint and drywall dust, smelled bad, what a mess. Hotel is too big for just one elevator. Lots of banging due to dumpster outside of window. Appeared workers were housed there.
Excellent 8.7
Poor 1.0
Pros: Nothing
Cons: The staff was unhelpful and un cooperative
Okay 4.0
Cons: The hotel is in the midst of some major remodeling. This would have been nice to know. We couldn't use the front door, and walking in the lobby was difficult due to the busted up concrete. Rooms were musty and not up to par.
Poor 1.0
Pros: Location - walking distance to outlets, several nearby restaurants, and easy drive to downtown and other hot spots.
Cons: Bedbugs-issue was not resolved that evening. Hotel did not assist w/ finding other hotel rooms. We did not want to stay in that hotel after seeing the bedbug. We were curious as to why they were getting rid of the couches and knew there was an infestation
Okay 4.0
Pros: Price
Cons: New and very hard beds, could use mattress toppers. Terrible shower toiletries
Okay 5.0
Pros: Old, dirty
Cons: Old, dirty
Mediocre 2.0
Pros: It had a good location
Cons: there were roaches in the bathroom
Mediocre 3.0
Pros: Nothing.
Cons: It was expensive for the quality of accomodations. It wasn't clean. There was one elevator for entire hotel. The bathrooms were tiny. Everything was outdated.
Okay 5.0
Pros: You get what you pay for. The staff was nice and the room was clean.
Cons: The elevator was so loud it woke me up constantly throughout the night.
Mediocre 2.0
Pros: Comfortable bed, good breakfast, good location
Cons: One elevator for all floors used by all guests plus staff. Found someone in the room replacing the commode, were given another room and promised an adjustment on bill that never happened. Five hours before checkout time, staff had started cleaning room.
Mediocre 2.0
Pros: Staff was friendly
Cons: TV did not work This facility is absolutely NOT a 2 1/2 star property
Excellent 9.4
Pros: Staff was friendly, good breakfast, amazing price with location easy to get to from the highway and a quick drive to downtown.
Excellent 9.4
Pros: Great location. Very happy with the room and customer service. Great breakfast.
Cons: The walls are a little thin
Excellent 9.7
Pros: The front host was so helpful and friendly. I wish I remembered her name. Young woman with long strawberry-blond hair. She made us feel welcome and took the time to suggest places to visit, great restaurants to try, etc. Honestly, the nicest host/front desk staff during this trip. We stayed in 6 hotels in the past two weeks. I also loved that they mostly put guests with their beloved dogs on the first floor. At another hotel, I had to ask for the room to be changed, as it smelt like a wet dog. He also gladly moved us and told us most hotels set aside rooms for guests who don't have dogs or travel with them. I figure many who travel with their beloved dogs also let them sleep on the beds. I'm happy that hotels are pet-friendly because we traveled with our daughter, her husband and their puppy, at 2 of the hotels so we had to find hotels that we pet-friendly, but I was happy to be placed in a room that wasn't.
Mediocre 2.0
Pros: location is fine in a plaza.
Cons: Staying in the sheets was totally nightmare. It was unclean with stains and made skin itchy.
Okay 5.7
Pros: Location
Cons: Breakfast awful. Bad coffee
Excellent 8.0
Pros: Great for those traveling with pets. Breakfast is very basic but serves its purpose. Bonus is 24 hour availabilty of free coffee.
Good 7.7
Pros: Have stayed here before. Could tell it was recently updated. Rooms decor and comfort have been improved. Much more comfortable.
Cons: Complementary breakfast is terrible! Precooked sausage was still half frozen. Eggs were either over cooked on the sides of pan or runny in the middle. Waffle batter was like sludge and cooked like sludge. Stick to the fruit, toast and bagels.
Excellent 10.0
Pros: Good location, clean , quite, lots if good places to eat close by, plus outlet mall across parking lot
Good 6.2
Pros: Nice staff, clean, free breakfast
Cons: Location was ok, would have liked to stay a little closer to Biltmore and downtown as opposed to a rundown mall.
Excellent 10.0
Pros: Tried to find an economical comfortable hotel. They surpassed all expectations. Will definitely stay here again. Friendly staff, clean comfortable room. Thanks for a great weekend.
Excellent 8.0
Pros: Breakfast Bar
Cons: Elevator is major clunky and slow. Bathroom way too small for king bed room
Comfort Suites Outlet Center - Asheville
Rated #7
8.5
Excellent 8.5
Based on 844 reviews
Details
Reviews
C$ 133

Cleanliness
8.9
Comfort
8.7
Location
9.4
Services
8.7
Staff
8.9
Overall 8.7 Excellent
Based on 42 reviews
Cleanliness
8.9
Comfort
8.7
Location
9.4
Services
8.7
Staff
8.9
Cleanliness
9.7
Comfort
9.7
Location
9.4
Services
9.4
Staff
8.8
Cleanliness
8.8
Comfort
8.4
Location
9.6
Services
8.6
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
8.1
Comfort
8.1
Location
8.1
Services
8.1
Staff
8.1
Cleanliness
6.7
Comfort
7.5
Location
7.5
Services
7.5
Staff
7.5

Excellent 10.0
Pros: Exceptional clean and rustic but modern! Felt like home away from home. Perfect little getaway! Will definitely be coming back every year! Owners were super nice and friendly! Best vacation in years!
Cons: Absolutely nothing!
Excellent 10.0
Pros: Location
Excellent 9.0
Pros: The privacy
Cons: The bedroom window would lock
Excellent 8.0
Pros: The roaring river and self check in. Great arrangements and 2 BIG screens and hottub
Excellent 10.0
Pros: Right on the River!!! Stayed in “tiny house”. Beautiful grounds! River was shallow and perfect for fishing and floating.
Cons: Some may not like the airport noise but I enjoyed seeing the military and passenger planes go over.
Good 6.0
Pros: Too close to the two cabins that were have a block party. 7 cars 27 people.
Cons: Otherwise it was great
Asheville River Cabins - All With River Views - Arden
Rated #8
8.7
Excellent 8.7
Based on 42 reviews
Details
Reviews
C$ 290

Cleanliness
8.5
Comfort
8.3
Facilities
7.3
Location
8.7
Overall
7.7
Overall 8.2 Excellent
Based on 1,283 reviews
Cleanliness
8.5
Comfort
8.3
Facilities
7.3
Location
8.7
Overall
7.7
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
7.6
Overall
7.3
Cleanliness
8.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
8.5
Comfort
8.4
Location
8.7
Services
8.1
Staff
8.8
Cleanliness
8.1
Comfort
7.1
Facilities
7.3
Location
7.8
Overall
7.8
Cleanliness
8.1
Comfort
7.3
Facilities
7.2
Location
7.2
Overall
7.6
Cleanliness
8.4
Comfort
8.2
Location
8.6
Services
7.9
Staff
8.8
Cleanliness
8.9
Comfort
8.7
Facilities
7.3
Location
9.1
Overall
7.3
Cleanliness
8.8
Comfort
8.7
Facilities
7.6
Location
8.8
Overall
8.0
Cleanliness
8.5
Comfort
8.5
Location
9.0
Services
8.4
Staff
9.0

Excellent 10.0
Pros: The rocks on the property and surrounding decor!
Cons: Elevator was small and a little unsure if it was on its last leg?
Excellent 9.0
Pros: It was in a good location
Excellent 8.0
Pros: Friendly staff and comfy bed
Cons: Noisy from the nearby interstate traffic
Excellent 10.0
Pros: The staff was friendly. The room was very clean and comfortable. It was very close to my job!
Excellent 10.0
Pros: Clean, easy to find
Excellent 10.0
Pros: Close to the Biltmore. Quiet (even though next to highway). Friendly staff 
Excellent 8.0
Pros: The staff was very friendly,
Cons: The room was tiny! I think my bedroom at home is larger than this room. The room was not well insulated against noise, I could hear a lot of road noise as well as the people walking above me. I expected better.
Poor 1.0
Pros: Very clean and kind nice staff!
Cons: The bed and pillows were HORRIBLE! I had to get out of bed with a horrible headache and sore neck and back and SLEEP ON THE FLOOR! The floor was more comfortable than the sack of foam they called a mattress.
Okay 5.0
Cons: Loud and cigarette smokers hanging out by front door
Excellent 10.0
Pros: Everything. Location location location. Nice staff.
Cons: No.
Okay 4.0
Pros: Old. Poorly maintained
Cons: Beds were metal frames which "scooted" around on the wooden floor. Just getting into bed caused the bed to move out from under you.
Good 6.0
Pros: The staff was helpful and friendly.
Cons: We noticed trash underneath a chair in the room. Also we were very disappointed in not having access to pool. It should be listed unavailable due to Covid-19.
Excellent 10.0
Pros: Everything
Cons: No
Good 7.0
Pros: Location was excellent!
Cons: Air conditioner was weak. Lots of humidity in the room at night.
Excellent 10.0
Pros: Great location and staff, would definitely stay here again
Excellent 9.0
Pros: Clean. Good value
Cons: They sold beer and wine but did not have bottle openers. Also, you need a car to get around. A bit of a trek to get anywhere by foot.
Poor 1.0
Pros: Due to the lack of cleanliness and limited concern from management, I cannot identify anything I liked about the hotel.
Cons: 1. Room was not cleaned (hair covered most surfaces to include the flooring, tub, linens). 2. Management lacked empathy once the cleanliness of the room was brought to their attention. 3. Switched rooms only to be given another room with the same issues
Excellent 8.0
Pros: Location to Biltmore estate
Cons: Our room was by the ice machine. People kept coming and filling buckets and talking loudly. Also, nearly got stalled out down the street in a flash flood.
Excellent 9.0
Pros: Remodeled, very nice
Cons: Very old building, hallways very narrow for navigating through
Excellent 9.0
Pros: Location, room conditions, staff friendly and accommodating.
Cons: Nothing.
Excellent 8.0
Pros: Cleanliness...staff was pleasant
Cons: The noise level in my room 207 next to elevator was not good...people coming and going at all hours. The traffic noise level made it difficult to rest property
Good 6.0
Cons: It is very loud.....you can hear everything from the floors above and the rooms beside yours.
Good 7.7
Pros: Breakfast was nice. Beds were comfortable. Front staff was friendly
Cons: Bathroom could have been cleaner
Good 6.0
Cons: Room was noisy
Okay 5.0
Pros: Looked nice
Cons: We checked in at 1am tried to use the rest room to brush teeth etc- there wasn't any water they were on boil alert since 11 pm didn't tell us, didn't compensate for inconvenience .Coffee weak at best, cups very small. Sheets and pillows less quality
Excellent 8.0
Pros: Room accommodations excellent- friendly staff
Cons: Breakfast - we ate at a restaurant
Okay 4.8
Pros: Front desk staff were efficient and helpful. Close to local highway and downtown Asheville.
Cons: Fourth floor hall and room smelled like smoke and was distinctly unpleasant. Room was small for 2 adults. Noisy both day and night.
Mediocre 3.0
Pros: The showers and towels were great
Good 6.0
Pros: For the price, it was an OK hotel. Although the ATM was out of service, which was inconvenient. Good complimentary breakfast. Pillows were very comfortable. Overall, I'd give it a slightly better than average, due to the bed & lack of ATM.
Cons: The bed was very hard and was uncomfortable. Also, our room was literally door-to-door close to the elevator, within 3 ft. When in use, you could hear everything the guests were saying & they were loud. Room was facing traffic & it was very noisy.
Excellent 8.0
Pros: Great value during holiday traveling!
Good 7.4
Pros: Nicely decorated hotel. Room was clean and updated.
Cons: Location is just off the highway and on the corner of a busy intersection. Traffic noise was very noticeable. Heater rattled when on, toilet filled every ten minutes.
Excellent 8.0
Pros: Spacious bedroom, layout of room, great shower
Cons: Coffee was wretched. Getting a setting on the AC ...was either too hotor too cold
Mediocre 2.0
Pros: Nothing
Cons: Booked the room because of the large jetted tubs and rooms, but when we checked in that was not the case. Our room was so small you could barely walk around. When we went downstairs to ask about the room we were told that there were no more rooms available. At that point, we cancelled our reservation and went to another hotel.
Okay 5.4
Pros: The bathroom may have been a bit larger than most and everything worked. The stairwells were nicer, cleaner, and newer than the room Everything seemed to function normally
Cons: The hotel is right on top of a major four lane highway The hotel is not a lodge The hotel pool was small and not clean The spa was out of order The breakfast attendant had an attitude The hotel was not new, contrary to advertisement The furnishings were low quality There were no room amenities, such as lotion, etc. There were few item choices for breakfast The "reduced" rate for one equals two nights at a Comfort Inn, which is just about a notch above the level of this hotel
Excellent 8.0
Pros: Convenient
Cons: Rooms were a bit shabby. No ice machine on the floor I was staying.
Excellent 9.4
Pros: My fiance and I stayed in this hotel on our weekend getaway for our anniversary. We knew we would not spend much time in the room, so we chose something nice, but affordable. Hotel was quiet, even at night. Yes, it is close to the highway, but that is well known before booking the room. The room was very clean, smelled good, temperature controlled well. Location is not far from anything needed - grocery stores, convenient stores, restaurants, within 10 minutes from Biltmore, Blue Ridge Parkway, downtown Asheville - all the hot attractions. But, also not too busy since it was not located directly in the middle of a popular area. Very easy to find. Staff was generally very friendly - only 1 of the attendants was "not-so-great". Otherwise, provided what was needed with no problem (extra cups, new TV remote, towels). This would be a great spot for families to stay - Fun Depot within walking distance would be great for kids. Inside pool means year-round swimming capability. Quiet & clean.
Cons: At first, the TV would not work. But, if you read the back of the remote, it explains how to program the remote to work for that TV. Once programmed, everything worked fine. Only other negative was the pool. On Friday night, we were swimming until 12 AM - no problems. Then, when trying to enter on Saturday night around 10:30 once we got back from dinner, the attendant said the pool closes nightly at 10. Not sure what the difference was between Friday and Saturday, but... Also - the parking lot is a but small and set up oddly - was a little difficult to maneuver with a larger vehicle.
Good 6.2
Pros: It wasn't bad, I just felt like for the money, it left me wanting more. Location was fine, not super close to downtown, but very convenient to I-40. Cleaning crew was very interactive and sweet. Great shower, water pressure and bathroom. Had a waffle maker. Great for families bc it has an indoor pool. Everything seemed really clean.
Cons: I went up hoping to have a really great weekend by myself and ended up paying $100 a night for a really tiny room. Probably the smallest I've been in. Internet was very slow. There was no floor length mirror in my room (I am female so this is important to me!) The A/C unit was a bit loud and kept me awake. Lots of kids. Parking lot was pretty dark. Close to highway so it was loud at night. Breakfast wasn't that great. No healthy options. (sugary cereal, scrambled eggs, sausage, waffle maker, breakfast breads, juice and coffee) - no granola bars in the shop area- only chips sodas ice cream candy. Overall I really didn't feel like it was the best value for the money. I typically don't report negative things and am pretty accepting, but I just wish it had been a little better experience especially at this price point.
Excellent 10.0
Pros: The hotel Cat. You are met at the front door by a big yellow cat. It make the place seem more like home.
Cons: Everything was fine.
Good 6.8
Pros: The staff was friendly and the room was clean and comfortable. Free Breakfast. Short drive to downtown Asheville.
Cons: The hallways smelled of mildew, and I got stuck on the elevator on my way out! They really need to make sure the lift is functioning correctly.
Good 6.5
Pros: It was shabby but clean. Staff was accommodating with directions. I like getting a USAToday in the morning It was economical Comfortable mattress
Cons: The rooms were worn. The location wasn't very close to downtown or to Biltmore Village The breakfast was not appealing Room was shabby No TV channel guide
Excellent 9.1
Pros: Two words. Beer package. You can add on and get a growler of local beer, two mugs, nuts, and cheese for $35. Clean rooms. Spacious bathroom. Bed was amazing.
Cons: Room was on the first floor right be the front desk and ice machine. Kinda noisy sometimes but not enough to keep you from sleeping.
Excellent 9.7
Pros: We got a good price to stay for several days. The staff was courteous and helpful; they were quite pleasant. The room was clean and well maintained. We couldn't hear any of our neighbors and there was no sound from the road. It's an older hotel but is well maintained and was very clean. The breakfast was pretty good. While you cant' walk to anything from here, it was close to Biltmore Village and not a far drive to downtown Asheville. We thoroughly enjoyed our stay here and would return.
Cons: The parking at night was a bit of a challenge but we always managed to find a spot. The wifi was so slow that it was almost impossible to use. It was nice that it was free but that's about all that's positive about it.
Excellent 9.7
Pros: Loved the hot breakfast every morning and 24/7 coffee available. Also enjoyed having a refrigerator and microwave in the room; helps make longer stays economical.
Cons: You had to drive to get to downtown; it's not walkable.
Excellent 8.5
Pros: Perfect location, easy to get to. The (small) indoor pool & hot tub was wonderful especially in 11degree temps outside (winter visit). The staff was very friendly. The breakfast was decent & the beds were comfortable.
Cons: The walls were a bit too thin, we could hear the neighbors all too well when someone sneezed next door. Parking was challenging at times.
Good 7.7
Pros: Location and cost worked well for us. Room was very large and convenient. Liked the idea of covered parking if desired.
Cons: Breakfast seating was very limited.
Brookstone Lodge near Biltmore Village Ascend Hotel Collection - Asheville
Rated #9
8.2
Excellent 8.2
Based on 1,283 reviews
Details
Reviews
C$ 161

Cleanliness
8.6
Comfort
8.5
Facilities
8.6
Location
8.3
Overall
7.3
Overall 8.1 Excellent
Based on 117 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
8.6
Location
8.3
Overall
7.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.2
Services
8.2
Staff
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
4.0
Overall
8.0
Cleanliness
8.8
Comfort
8.6
Location
8.4
Services
8.0
Staff
9.1
Cleanliness
8.0
Comfort
8.4
Facilities
8.0
Location
8.2
Overall
4.0
Cleanliness
9.1
Comfort
8.1
Location
8.8
Services
8.1
Staff
8.6
Cleanliness
9.6
Comfort
9.0
Location
9.6
Services
8.8
Staff
9.2

Excellent 8.0
Pros: Everything else was great! Bed, clean and cozy.
Cons: Due to covid I understand that all has to be grab and go but would have been great to have more selection. Rather than just susage and egg buscuit to heat up, yougurt and bars. The AC at the room was very loud so that made it hard to rest. The receptionist was nice.
Excellent 10.0
Pros: Very accommodating staff!
Okay 5.0
Pros: DO NOT LIKE JIMMY DEAN SANDWICHES BLUE BERRY MUFFINS GOOD
Cons: YOU COULD PUT ON YOUR WEB SITE THAT DUE TO COVID YOUR BREAKFAST WAS CHANGED
Excellent 10.0
Pros: Nice and clean. Big rooms. Smiled staff. Swimming pool. Parking spot for big trucks
Excellent 8.0
Pros: simplicity of the design, good frig, good door lock, easy check in, good staff, very helpful and courteous
Cons: room was cold, 2 MAIN lights didn't work, curtains didn't shut for black out, not enough towels in the room
Excellent 10.0
Pros: No Complaints what so ever! Best and fastest front desk persons, super polite and helpful! Pack n play was waiting for us in the room, room was clean and comfortable and had all we needed! We enjoyed the pool &Jacuzzi, Grab and go breakfast was good! Ronald a lot, it was a great stay!
Cons: No complaints!
Good 6.0
Pros: The staff was good and kind. Room selection was good. It is quite old but managed good.
Cons: Gym and Pool Were closed. Bath tub water drain was clogged. Breakfast was just one to go bag (not expected.)
Okay 4.0
Pros: The bed was very comfortable and the in room accommodations were adequate. The room was not dated and the tv's were of good quality.
Cons: We stayed the night of June 5, 2020. I chose this hotel because of the pool and the free breakfast. However, neither were available due to COVID-19. Because we are from a state that is open this was a shock and the hotel posted no changes on their website
Okay 5.0
Pros: Location was good for the places we needed to visit during our stay.
Cons: Reservation we had was for 2 queens and we were given a king with a sleeper sofa. Room size was small and decor was very dated/fatigued. Initial room given was not suitable (had a very strong pet odor) so we had to request a different room.
Excellent 10.0
Pros: There was nothing to complain about at all.. Great staff, great room, great coffee in the morning. I am very pleased.
Excellent 8.0
Pros: Great, convenient location.
Cons: The ice bucket had water in it, presumably from melted ice from the previous occupant. Rotten wood in bathroom door jamb from poorly designed layout (never place a tub/shower so close to wood door jamb) your just asking for decaying wood.
Excellent 10.0
Pros: Clean, nice professional staff and location
Cons: Air in room did not work properly
Excellent 8.0
Pros: I thought the staff were friendly and the breakfast was good. Nice place fo kids. Close to the highway so super convenient to the city but also to get on Blue Ridge Parkway
Cons: I had prepaid for my stay but was sti charged $40 when I got there without any explanation of why.
Fairfield by Marriott Inn & Suites Asheville Outlets - Asheville
Rated #10
8.1
Excellent 8.1
Based on 117 reviews
Details
Reviews
C$ 160

Cleanliness
8.6
Comfort
8.8
Facilities
6.3
Location
8.9
Overall
6.3
Overall 7.8 Good
Based on 448 reviews
Cleanliness
8.6
Comfort
8.8
Facilities
6.3
Location
8.9
Overall
6.3
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
6.0
Overall
2.0
Cleanliness
8.3
Comfort
8.7
Location
9.0
Services
8.0
Staff
8.5
Cleanliness
10.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
6.0
Cleanliness
8.5
Comfort
8.7
Location
8.7
Services
8.2
Staff
9.0
Cleanliness
9.2
Comfort
9.3
Facilities
10.0
Location
9.5
Overall
9.0
Cleanliness
8.6
Comfort
8.9
Facilities
5.0
Location
8.9
Overall
6.0
Cleanliness
8.3
Comfort
8.8
Location
9.1
Services
8.2
Staff
8.6

Excellent 8.0
Cons: Too much chlorine in the pool. It burned our throats and made us sick.
Excellent 10.0
Pros: The staff - Yetsi, Veronica, David, Maria, Glenda, Jose, Mitch, Angela & many other smiling helpful people during my extended stay at The Clarion Inn, Asheville Airport in Fletcher, NC. It is very clean even with the new construction remodeling performed during my stay.
Cons: The heated pool was much cooler than expected and after mentioning it discovered it was on the mx repair list and looking forward to using it tomorrow. Everyone here is very nice.
Excellent 9.0
Pros: I loved the staff and how clean the rooms were it was a good stay.
Excellent 8.0
Pros: Clean and staff nice
Cons: Too much, but I think hotels are generally over priced everywhere.
Excellent 9.0
Pros: Love the location.
Cons: Some of the cooks I'm the morning was very rude.
Excellent 9.0
Cons: Because of the virus the food items were limited.
Excellent 8.0
Pros: Rooms were very comfortable and clean. The bed was like a cloud. The property followed all Covid guidelines. The breakfast was pretty good. The indoor pool was awesome. Perfect for kids in the morning.
Cons: Internet signal was weak and hard to use. We couldn’t connect to it in the room. The bathroom was a little dated and the sink had some bad grouting and the water pressure needed to be higher. The beds were pretty high and I had to jump up to get in. I’m 5’6”.
Okay 5.0
Pros: Location, price, friendly desk staff, cozy. On-site Mexican restaurant is pretty good..
Cons: Mildew in tub/shower, dead bugs under bathroom sink, the building is in need of a complete renovation. But for the money not bad.
Excellent 10.0
Pros: Location
Cons: My credit card kept getting charged twice for one night stay.
Poor 1.0
Pros: location
Cons: coffee was always cold or not made. no juice no milk no hot water most of the time no hot choc. or water to make it if you brought your own. staff was always leaving counter area.
Excellent 10.0
Pros: Nice hot breakfast served by staff. Very Covid 19 appropriate. Nice clean rooms. Big rooms. Nice hotel all around. Very relaxing.
Cons: Everything was fine.
Good 7.0
Pros: Friendly staff.
Cons: Loud room.....wrecker set off car alarm at three a.m.... blasted us out of bed three times!!!!
Excellent 8.0
Cons: Needed update. Payed for 2 bedroom ocean front unit. Only the master bedroom was ocean front. Resort would not correct
Excellent 8.0
Pros: Seemed to be older property, and spruced up a bit. Room A/C was noisy and annoying .
Excellent 10.0
Cons: No shampoo and cream rinse in the room
Okay 4.0
Pros: It is convenient to the airport and freeway, but there are several other hotels that are nicer that are just as convenient. I know because I have stayed at them before. I only booked this hotel for the price and free breakfast. I should have know better.
Cons: The room was ok, but the outside of the hotel and lobby are awful and off-putting. The only reason I stayed is my room was non refundable. As far as my free breakfast it was such a joke that after the first day I skipped it.
Okay 5.0
Pros: Breakfast wasn’t horrible
Cons: Under staffed. Asked for additional sheets for the fold out sofa bed, and was told it would be a few minutes because of staffing issues. The sheets never arrived.
Okay 5.0
Pros: The best thing about the hotel was the breakfast.
Cons: The hotel room was stuffy. There were little hairs on the bathroom floor when we got there. The shower floor was dark and looked dirty And the drain in the shower was broken so it was just an open hole. The carpet felt gross, also The couch had stains.
Okay 4.0
Pros: Close to airport
Cons: No way is this a 3 star property. We were disappointed with this choice.
Excellent 10.0
Pros: Close to airport and restaurant attached
Cons: Breakfast was not great
Okay 5.0
Pros: was in a very convenient location.
Cons: There were Catfished in my bed. The remote did not work well. It did not seem too clean.
Excellent 10.0
Pros: Clean and comfortable
Cons: No
Excellent 10.0
Pros: Staff is friendly and willing to assist as needed. Breakfast was full of variety, hot and cold. Bed very comfortable, nice linens. Loved the free wifi. Shuttle to and from airport are top notch! Nice restaurant with great food in the hotel.
Cons: Ceiling of bathroom needs cleaning as does the bathroom door frame. Fridge falls to the left when you open its door.
Excellent 8.0
Pros: Cleanliness. Excellent complimentary breakfast.
Excellent 9.0
Pros: Close to the airport
Cons: No
Good 6.0
Pros: Location and price
Cons: Hotel is extremely dated
Good 6.0
Pros: Clean, nice breakfast, good location
Cons: Bathroom could use updating Would NOT consider this a 3-star hotel
Good 7.0
Pros: The best thing was their breakfast, they had a great variety.
Cons: I did not like that the only elevator was on just one side of the hotel. If you were on the second floor on the other side you had two choices, use the stairs or walk all around the building. Not easy with suitcases and a stroller. Just not accessible.
Good 7.0
Pros: Nice Mexican restaurant on site
Poor 1.0
Pros: The Mexican restaurant next door was good
Cons: This is absolutely NOT a 3-star hotel as advertised on your site.
Okay 5.0
Pros: Close to tubing and SNB. Breakfast & Pool were great. Front desk staff and shuttle services were excellent.
Cons: Room #264 had ants all over our things, the phone was broken and both the sink and shower drains were broken. The room was overall disappointing.
Mediocre 3.0
Pros: Room was OK. Not great, not bad.
Cons: Unhelpful uninformed staff. Large hotel but no elevator in the back of the hotel. Had to take the stairs but the stairwell was disgusting.
Poor 1.0
Pros: Moldy Smelled Loud air conditioning unit Unhealthy breakfast I want a full refund. I complained to the hotel. They are on board for same.
Cons: n/a
Okay 5.0
Cons: It was pretty outdated and in order to take an elevator you had to walk really far through a maze of halls.
Okay 5.0
Pros: Breakfast
Cons: Rooms not so great
Good 6.0
Pros: Breakfast was really good.
Cons: The main reason I booked this hotel was for the indoor pool, which was unfortunately not open. Also, I was told to take the elevator, but my room was on the opposite site of the hotel.
Good 7.0
Pros: The location was excellent. The staff was courteous and professional. The breakfast was good.
Cons: The room seemed high in moisture. Not sure the air conditioner was removing condensate effectively. Very disappointed at the B entrance door which had a very large gap beneath it. Needs a threshold. Pestilence could enter the hotel unhindered.
Good 6.0
Cons: Middle of the night someone entered my room with a key given by front desk. Lucky for me I had the security latch on the door so they were unable to gain access. Apologizes given at front desk but no comp of $$$.
Okay 5.0
Cons: The last day of my hotel stay, I had the unfortunate experience of having a roach crawl out of the microwave in my room.
Good 7.0
Cons: Somewhat dated. Bathroom not the cleanest. No usb outlets
Good 6.0
Pros: Recently remodeled. Rooms are freshly painted and
Cons: You can tell the things passed over from the remodel. The stairwells were in rough shape. The HVAC in the hall was poor/stuffy/ humid. The bathroom was small and the bathroom door was flimsy. Overall, not a bad stay but probably 2.5 star, not a 3 star.
Mediocre 2.0
Cons: This was far from a 3 star hotel. You could tell they did some things in the past to make it a 3 star but it hasn't been maintained. I was deeply disappointed in the price paid, staff interactions and the general creepiness of the hotel.
Mediocre 3.0
Pros: Clean
Cons: The heat did not work on a cold winter night
Mediocre 3.0
Pros: Beds were comfortable
Cons: The hotel has been renovated yes but poorly. Paint slopped on walls, crooked light fixtures, and antiquated have units took away from our experience. Breakfast coffee out, unsliced bagels with no slicer available, and a messy eating area.
Mediocre 3.0
Pros: It was right beside the Sierra Nevada Brewery
Cons: Breakfast items were not getting restocked during breakfast hours. Pool area was tiny. There were dead bugs and ants in the pool area. The ice bucket in my room had a spider in it. Found a bug in my bed. Ceiling in room had peeled off spots.
Mediocre 3.0
Cons: Very thin walls and doors. No elevator.
Poor 1.0
Pros: Worst hotel experience ever
Mediocre 3.0
Pros: It was a nice hotel.
Cons: There was NO hot water. They kept saying it would be fixed the next day but after 3 days we asked to be moved to a new hotel which they did.
Poor 1.0
Pros: Location and comfort.
Cons: No hot water and no consideration was made to the customers.
Poor 1.0
Cons: No fans in the bathroom, only vent that connects to other room. Room next door blew pot smoke in our vent. We woke up to druggie smoke. The staff moved us to a room that was not cleaned, bed was unmade towels on floor. Didnt find us a new room/went home.
Okay 4.2
Pros: Location
Cons: I paid for my vehicle to be parked on property until I returned from my short trip. Upon my return, I called the hotel for my pick up, I was told someone would be in the shuttle on the way to get me in minutes. Twenty minutes later, NO ONE has shown up. I WALKED FROM THE AIRPORT TO THE HOTEL, not one time during my walk did I see a Clarion shuttle pass me. I walked into the lobby and asked them what was going on around there. I told them what happened and the response I got from the ASSISTANT GENERAL MANAGER was "You only called once?!" HUH??!!! Should I have to call more than once when they are all standing around doing nothing!!!?? NEVER AGAIN!!!
Poor 1.0
Cons: The room was terribly dirty, especially the bed. I did not fulfill my stay and the hotel promised a full refund
Mediocre 3.0
Pros: Location. Close to airport.
Cons: TV was blurry, very difficult to watch Security issue: back door never locked Staff unprofessional discussing overtime wages in front of guests Styling and popcorn ceiling very dated Felt like a motel Back door very dirty HVAC noisy and dated
Poor 1.0
Pros: The full breakfast
Cons: Customer service
Mediocre 3.0
Cons: Was not clean. Mildew room
Mediocre 3.0
Pros: The breakfast buffet had a great selection. The hotel looks like it is recently renovated (some minor unfinished repairs) but is very nice.
Cons: The 1st room had no AC, 2nd room was not cleaned after the last guest, 3rd room had a dirty rag hanging on the shower rod-no big deal. reception kept giving me rooms on the opposite ends of the building :/ and I was traveling with 5 young kids.
Poor 1.0
Pros: The Restaurant.
Cons: The rooms and the pool wasn't available.
Mediocre 3.1
Pros: Nothing
Cons: Rate for value of facility
Excellent 8.0
Pros: Staff was awesome. Breakfast was decent. Beds was comfy and quiet
Cons: Everywhere had to walk up and down steps no elevators. Very noisy . was woke up at 12am loudness in hallways . quality of hotel needs upgrade for the price.
Clarion Inn Asheville Airport - Fletcher
Rated #11
7.8
Good 7.8
Based on 448 reviews
Details
Reviews
C$ 126

Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Overall 10.0 Excellent
Based on 1 reviews
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0

Excellent 10.0
Pros: I checked in after hours and everything was where it was supposed to be and it was simple and went smoothly. The lodge is really beautiful, but still comfortable and welcoming. I love that tea, soda and water are available at all times and snacks out in the evening. Breakfast at the lodge is something to look forward to. The owners and staff were welcoming and friendly. Seeing the lodge decorated for Christmas was just lovely! I will definitely return as soon as possible.
Bent Creek Lodge Bed & Breakfast - Arden
Rated #12
10.0
Excellent 10.0
Based on 1 reviews
Details
Reviews
C$ 194

Overall 0.0 Poor
Based on 0 reviews

Econo Lodge Asheville Airport - Fletcher
Rated #13
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Cleanliness
6.7
Comfort
6.9
Facilities
8.0
Location
7.7
Overall
8.0
Overall 6.7 Good
Based on 299 reviews
Cleanliness
6.7
Comfort
6.9
Facilities
8.0
Location
7.7
Overall
8.0
Cleanliness
6.7
Comfort
6.8
Location
7.8
Services
6.4
Staff
7.5
Cleanliness
7.0
Comfort
7.1
Location
7.6
Services
6.4
Staff
7.5
Cleanliness
6.1
Comfort
6.4
Location
8.4
Services
5.3
Staff
6.1
Cleanliness
6.7
Comfort
6.9
Facilities
8.0
Location
7.7
Overall
8.0
Cleanliness
6.4
Comfort
6.7
Location
7.9
Services
6.3
Staff
6.7

Good 7.0
Pros: Everything was fine except for a noisy heater which woke me when it kicked on.
Excellent 8.0
Pros: The price and location
Cons: Every time the heat kicked on, I was awakened. Just an older unit that was loud.
Excellent 9.0
Pros: Was not a lot of traffic and it was quiet for its location.
Cons: The wifi was constantly going out.
Good 7.0
Pros: The night staff member kind & friendly.
Cons: I felt unsafe bringing my belongings around the backside of the building. The parking lot does not extend behind building. The curtains would not stay closed and I used my office clips to keep those walking around back of the building to smoke from seeing inside my room. And yes the smoke made it’s way through the window unit into my room. I did not sleep well.
Excellent 10.0
Pros: Everything.
Cons: Wish it had more seats so we could have played cards like uno..
Excellent 8.0
Pros: Location was good and price was nice Staff was super nice and sweet
Cons: Cold night and its old hotel..the cold cold draft coming through old hotel door was super chilly. Though updated the room felt old/dated
Excellent 10.0
Pros: The atomosphere was amazing. The location was close to everything.. Ill be back to bring in the New Year
Cons: I just wished they had a coffee maker.
Mediocre 3.0
Pros: The location and room renovations they did 3 years ago are excellent. The rooms have an almost hip look to them. I got a rock-bottom price so was happy about that. It seemed like a great value when I first checked in.
Cons: When I stepped out of the shower, my bath mat turned brown with dirt. I put a few drops of cold water on the floor in a couple of places, wiped them up with a tissue, and the tissue turned BROWN. I mean filthy. I saw housekeeping the next morning and nicely let them know something was wrong with the floor and that it needed to be cleaned. The woman told me that she should would take care of it. When I returned late that night, I discovered the floor to be just as dirty. (Not to the naked eye, but the bath mat and tissue got covered in filth when coming into contact with the floor. See attached photos). Especially because of Covid, I checked out and went across the street to the Fairfield Inn, happy to pay double the rate for a clean room. The staff at this location is defeated and seems to have given up. When I asked for a partial refund, the manager told me no and hung up the phone on me. It's a shame, because the Owner has obviously invested a lot of money in the property.
Excellent 10.0
Pros: Reasonable pricing
Cons: No breakfast
Good 6.0
Pros: Price and location
Cons: Not in this area for the times and price......
Poor 1.0
Pros: It was clean but had a strange odor.
Cons: We were bothered twice before checking out. The first time someone knocked while we were getting ready and then front desk called. Checkout was at 11. This was annoying and unprofessional. The wifi was non-existent.
Excellent 8.0
Pros: The room itself was nice and clean. I liked the modern/new furniture. Love the art work on the walls above the headboards.
Cons: Check clerk, nice, somewhat helpful she had the appearance of being disheveled. Room was ok, not nearly as nice as some of the Super 8 we have stayed at Cherokee NC. Bathrooms upgraded, paint, fill in small holes in wall, clean dirt. No Breakfast ava
Excellent 9.0
Pros: Close to where I needed to be. Staff was very helpful.
Cons: Everything was fine. Could use a grab bar in the shower
Poor 1.0
Pros: Nothing
Cons: False advertising- there is no pool or hot tub, which it says there was. There was no breakfast provided, which it says there would be. The attendant gave me keys to someone else’s room
Okay 5.0
Pros: Housekeeping staff was great
Mediocre 3.0
Pros: Close to the airport
Cons: Just didn't meet with my expectations for the money.
Poor 1.0
Pros: Nothing
Cons: Saw 2 roaches, urine on the toilet seat, comforters were stained,beds are on platforms not on boxsprings,the room had a nasty smell. I made the front desk aware twice and was not offered any compensation. Disgusting hotel. I will never stay there again.
Excellent 10.0
Pros: We ended up not staying at the hotel- a fault of our own. I am giving them 5 stars because the Manager was more than helpful when getting a refund because another couple took our room. His willingness to work with us will most definitely bring us back.
Mediocre 2.0
Pros: Close to airport
Cons: Noisy, kind of shady area
Excellent 10.0
Pros: No carpet floor.
Cons: Only two towels for showering. An extra two would've been perfect.
Super 8 by Wyndham Asheville Airport - Fletcher
Rated #14
6.7
Good 6.7
Based on 299 reviews
Details
Reviews

Cleanliness
6.2
Comfort
6.2
Facilities
5.2
Location
7.3
Overall
6.5
Overall 5.8 Okay
Based on 207 reviews
Cleanliness
6.2
Comfort
6.2
Facilities
5.2
Location
7.3
Overall
6.5
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
8.0
Staff
6.0
Cleanliness
5.9
Comfort
6.0
Location
7.1
Services
5.6
Staff
7.3
Cleanliness
7.3
Comfort
7.3
Facilities
6.6
Location
7.3
Overall
7.3
Cleanliness
3.0
Comfort
4.0
Facilities
3.0
Location
7.0
Overall
6.0
Cleanliness
6.7
Comfort
6.1
Location
7.2
Services
5.9
Staff
7.7
Cleanliness
6.7
Comfort
6.5
Facilities
5.0
Location
8.3
Overall
5.0
Cleanliness
6.3
Comfort
6.4
Facilities
7.0
Location
6.8
Overall
8.0
Cleanliness
3.8
Comfort
3.8
Location
3.8
Services
3.8
Staff
3.8

Poor 1.0
Pros: Location
Cons: Allow anyone to stay there with people fighting in hallway, shower wouldn’t work, toilet seat broke, wall outlets didn’t work, no coins for washing machine, didn’t feel safe going out of room at night
Poor 1.0
Pros: Location
Cons: Furniture broke , shower was broke, no coins for washer, allow anyone to stay there, other guests yelling n fighting n hallway , did not feel safe
Excellent 10.0
Pros: Great location, clean and nice staff
Cons: There were several cats in the lobby...my son is allergic but luckily no issues in the rooms!
Excellent 9.0
Cons: literally roaches.; First one I let go like it was random scurring across the floor out from under dresser. But on the wall in the bathroom too? And all night not knwoing where they were or if theyd pop up
Mediocre 3.0
Pros: The furniture was nice in the room. Non-smoking room. Coffee and coffee maker in room. Fridge and microwave in room. TV in room.
Cons: There were 2 bugs on the walls. There were cigarette burns on the blanket and it was a non smoking room. Shower curtain rod ends were rusted snd separating from the wall. Bathroom sink did not drain well. Pillows covered in shams - not pillowcases.
Excellent 10.0
Pros: The staff are awesome and very good customer service during stay. Easy to get the help you need and has great parking to ensure closeness to your room
Cons: Lights sometimes in lamps act up
Poor 1.0
Pros: I didn't get bedbugs.
Cons: Room was filthy. Shady back parking. Shady characters hanging out.
Okay 4.0
Pros: Location. Interior access to rooms. TV and refrigerator. The nice cleaning lady. A parking spot near the door. Easy check-in/check-out.
Cons: No breakfast/coffee served because covid says too many hands might touch the same surface? So if that’s the reason, no difference when opening the little refrigerator in the lobby to buy a water bottle from the front desk. Not saying to move that option, just saying you could put out individually wrapped cereal bars or something like that for breakfast. Just a thought. Also, one bed in our room was not set up correctly and we were told not to sleep on it. One bedspread and one set of sheets had several dog hairs on it. The floor also had dog hair and crumbs. The nice cleaning lady came up after 10:00 to change the sheets. She was very pleasant and we appreciated her help. The elevator STUNK like cigarettes. And forget the stairwell smelling any better as I could see multiple cigarette butts on the floor. I know I’ve made several complaints but overall we were thankful to have a place to stay for the night.
Okay 5.0
Pros: No breakfast nor coffee offered
Cons: Woman behind counter was not pleasent. Some people hanging around front of hotel looked like they were up to no good. Bugs in room.
Excellent 8.0
Pros: Location was great for heading up the Blue Ridge. Room was good. You can hear noise from your neighbors but it was fine and did the job at a reasonable rate.
Poor 1.0
Pros: Nothing.
Cons: 1) There were men sitting in hallway every night outside of our door. I informed manager who did not address. 2) Multiple towels in bathroom were obviously dirty/not washed 3) Cigarette burns in the comforter 4) Cockroaches in the room 5) Broken show
Okay 5.0
Pros: The room was pretty clean.
Cons: Went in back of hotel parking lot to smoke a cigar and people were fixing their car in the parking lot. Kind of strange. It is only a place to sleep for one night and be on your way.
Poor 1.0
Pros: This place was horrible. The bed was broken, and we were sent to 3 rooms before we found a room that was clean. All the beds were nasty and had dog hair on them. The facility smelled like drugs and cigarettes everywhere. We tried to get a refund and leave but there was no avaifuring peak at another place
Cons: Cleanliness
Excellent 8.0
Pros: adequate place for the money
Cons: room was small for two beds
Okay 5.0
Pros: Location and friendly staff.
Cons: Stink bugs ........
Okay 4.0
Pros: Price was right for emergency, first time in a 2 star. Location across from outlets was wonderful.
Cons: Entire place smelled like cigarette smoke. I could hear people all night speaking loudly in the halls. Very active even at night. One bed was shaky and if was on one edge felt like it was tipping over.
Okay 5.0
Pros: Location and price was decent.
Cons: Yes the place was once I got all of the stink bugs out of room . I killed 5 bugs when I moved in . Called House keeping & asked for vacuum. With vacuum sucked away at least ten more stink bugs !
Good 6.0
Pros: No breakfast Bc of Covid. Beds were very comfortable
Cons: Coupons. Charge less
Poor 1.0
Pros: The guy at night was nice and they allowed dogs
Cons: Everything,completely over priced, hallways were dirty, smelled like cigarettes, stairs smell like piss, a can of beef stew left on the couch from previous occupent, The bathroom was disgusting and scary and the air-conditioning Leaked heavily onto floor
Poor 1.0
Pros: N/A
Cons: The hotel is definitely over-starred. It smelled terrible, was very dirty. Hallways, room, stairwells all smelled of decades of cigarette smoke, urine, and filth.
Excellent 10.0
Pros: Hotel kitty!!!
Cons: The bedding was funky
Okay 4.0
Pros: easy access/ location
Cons: smoke smell in hallways and in room. Tried calling the front desk multiple times but could never get through - always rang busy. It was late, I was by myself and didn't want to return to the lobby.
Excellent 8.0
Pros: Queen size beds
Cons: No breakfast due to COVID and musty smell
Okay 5.0
Pros: I wss not happy with
Cons: No vent in bathroom fusk
Okay 5.0
Pros: They were really great pillows
Cons: OK, the bathroom walls were peeling, the shower fixture was loose, the halls and the Elevators smelled like smoke. There were no laundry bags, the shampoo seemed watered down. No Coffee, Told only some rooms had it. Ants everywhere .
Mediocre 3.0
Pros: Location
Cons: Bugs everywhere,dirty,loud all night..never stay again
Poor 1.0
Pros: Nothing. Very disappointed.
Cons: It had roaches crawling around. Yeah under the beds left from previous people.
Excellent 8.0
Pros: Great staff
Cons: Beds,mattresses to be specific.
Okay 5.0
Cons: There were bugs in my room
Excellent 10.0
Pros: Location
Cons: The bathroom needed to be updated but it was okay.
Mediocre 3.0
Cons: My family pulled in to the rear parking lot about 11:00 PM on Friday. There was a group of people sitting at chairs having a beer next to a dumpster in the back. Was a little unsettling. If guests, they need a better space.
Okay 5.0
Pros: Staff was very friendly.
Cons: The lobby and hall ways smelt like smoke really bad
Mediocre 3.0
Pros: Nothing
Cons: It smelled of smoke even though there were no smoking signs everywhere
Mediocre 2.0
Cons: Bad location. Ants in the room. Dirty
Excellent 8.0
Pros: The bed was very comfortable and the temperature was easily adjustable. I got a nice room with no problems at a low price. Would definitely recommend it.
Cons: No
Excellent 10.0
Pros: Love it
Excellent 10.0
Pros: Location
Cons: No
Mediocre 2.0
Pros: The location was convenient to outlet mall and restaurants.
Cons: The room was dirty, stains on the wall and dried urine behind toilet. There was no fitted sheets on the beds, the blankets were dirty and had dried food still on them. The room had a very strong musky smell, and parking was not convenient. Dark atmosphere
Excellent 9.0
Pros: It had the clean comfortable room I needed for an overnight stay.
Cons: Very limited parking; further reduced by a commercial vehicle with a long trailer. The truck & trailer took up 10 parking spaces. The hotel staff was probably not aware of this. Similar hotels offer better breakfast options. Here only donuts & coffee.
Poor 1.0
Cons: The shower didn't work. Didnt know until morning when I tried to get hot water for 20 minutes and never got hot.
Mediocre 3.0
Pros: Very convenient! Close to the fairgrounds, good restaurants etc. The manager is very helpful and friendly.
Cons: The non-smoking rooms had strong cigarette smoke odor. The cleanliness was poor! It was the weekend, so we weren't able to report to the manager our concerns until we left. She committed that she address the issues.
Poor 1.0
Pros: Apparent value.
Cons: Was overcharged. Need to dispute.
Poor 1.0
Pros: Location
Cons: Hotel staff very rude, room Was dirty had garbage left over from previous guest. Bath towel had blood stains on it from previous person. Overall this hotel is old, outdated, rude, and dirty.
Okay 5.0
Pros: Location
Cons: Water temperture and bed cleanliness
Good 6.0
Pros: Location--close to downtown.
Cons: We had to switch rooms due to a malfunctioning AC/heater.we had no service at all one day. There was never enough put out for "breakfast."
Okay 4.8
Pros: it was inexpensive? really it wasn't. The mattresses were new, and were actually fairly comfortable.
Cons: Their normal rate for the night was $100, I got a deal through Kayak and got it for $80 something, even that seemed too expensive for a room that had fingerprints all over the TV, an Air conditioner that the air filter was so dirty it was sucking dust in and blowing it back into the air, and when I plugged in my phone charger to the outlet by the beds, it arced and tripped the circuit breaker. Also ants, ants all over the floor, we spent an hour in the room and found over 10 of them. When I brought this up with staff, they switched me to another room, but it seemed like they knew the wiring in the hotel wasn't right when I told them about the outlet issue, and I didn't really even get an apology for the cleanliness standards of the room, the next room they put us in was fine, but a days inn would have been about $8 more a night and had much better ratings according to kayak. Oh well.
Mediocre 3.0
Pros: Relatively close to the airport and reasonable price
Cons: The front desk clerk lacked empathy. I drove about 2.5 hours in a bad storm. It was raining heavily, the front desk clerk had to have my rental's license plate before I checked in. I ask could I drop my luggage first, "NO, I need it now!" I got soaked.
Mediocre 2.0
Pros: The best thing about the hotel was it’s location. It is easily accessed from an interstate and there is a large outlet mall just across the street
Cons: The reception area is very dirty, cluttered, and uninviting. The carpeting in the hallways is very dingy. The check in process made me feel like a criminal. They needed to copy my drivers license and wanted to know our license plate number.
Good 6.0
Pros: Has the softest beds I’ve ever felt in any hotel I’ve been in.
Cons: A/c unit is dates
Mediocre 3.0
Pros: The room was the best thing about this hotel. Some outlets didn’t work but it did have a microwave, a mini fridge the tv was nice with good channels. The bed was very comfy. I had a great nights rest.
Cons: For the price paid, it was definitely NOT up to standards. I was expecting much friendlier, cleaner, helpful service. It could’ve been much more presentable and definitely cleaner. Prices need to be REDUCED!
Good 6.0
Pros: Close to everything i needed
Cons: My room was right next to the laundry room so I was disturbed my entire sty
Good 7.0
Pros: Staff was friendly, room was clean, good coffee and donuts
Cons: Parking lot was dark and the lobby amd elevator could use some sprucing up.
Good 6.0
Pros: The location and the breakfast were some of the only positives along with the friendly staff.
Cons: It's a hotel that should not be listed at 2 Stars. The hotel rating should be a 1 because of the size of the property, room and staff...all very limited and makes for a dirty smelly facility.
Good 7.0
Pros: Nice desk clerks.
Cons: We checked in around 2:30 pm. Our room was on the backside of the hotel. Around 3 pm we noticed a tan or gold Toyota park with young men inside. The car and passengers sat there all night getting outside and talking on phones. Made us feel very uneasy.
Good 7.0
Pros: The staff and location were great!
Good 6.0
Pros: Location, friendly front desk staff
Good 6.0
Cons: The lady at the desk at check out
Good 6.0
Pros: The bed was wonderful
Okay 5.7
Pros: I liked the price and the people working there were nice.
Cons: It was just a bit "shabby" overall. Lights not working, stains on bedspread. Not dirty, necessarily, but just a bit dated and run down looking. Ok for just spending the night.
Excellent 8.0
Pros: Room was comfortable and quiet. Room was clean and appearance OK for passing through. All the features worked as expected. Recommendation: make electrical outlets more accessible for those travelers that have medical devices needing power outlets. Heat and air-con worked fine and our unit was not excessively noisy. Wonder why no king size bed rooms available? Would be asset to travelers.
Cons: Passed on to management noticing bugs in bathroom middle of night. Agree with another guest that lobby was stuffy and smelled of animals. There were folks checking out in the morning with two dogs, one not on leash. Entrance looks shabby. Air con unit left of entrance door is damaged looking, and trashy. Planters with ugly plants need to go. Owners, first appearances tell a lot about what to expect inside. Kudos to the management for display of patriotic feelings. But flag should not be displayed as this flag is. Stapled or nailed to wall is wrong. No proper lighting of flag at all. Weathered flag and the staples are tearing the fabric. There is adequate space in the circular space opposite front door for proper flag pole and proper lighting. Would make significant difference in building appearance and flag display. As for morning offering of juice, coffee and doughnuts, no issue. Go to restaurant or another chain if you want more.
Okay 4.2
Pros: The staff was very nice!!!
Cons: It is old and nasty!!
Mediocre 3.6
Pros: The location
Cons: Everything
Okay 4.3
Pros: Location, very tolerant cancellation and refund policy.
Cons: Price, cleanliness, ashtray in a non-smoking room, patrons tailgating in the parking lot, indiscreetly urinating (woman).
Rodeway Inn & Suites near outlet mall - Asheville - Asheville
Rated #15
5.8
Okay 5.8
Based on 207 reviews
Details
Reviews
C$ 100

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