10.0
Knowledgeable and helpful staff.Reviewed 19 May 2023
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10.0
Excellent, professional no-nonsense service. Car was clean and got what I expected.Reviewed 3 Feb. 2022
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1.9
It’s was a complete failure. When I went to the counter the rep told me to produce the same credit card that was used to make the reservation, I explained to her that my girlfriend is the one that did the online prepaid reservation and I didn’t have access to it. I provided her with my debit card but the rep said they were not allowed to accept it. I was left stranded at the airport and had to pay $200 for a Uber to my destination.Reviewed 27 Sep. 2021
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3.9
I had to cancel this car because of COVID. There was not a problem with Avis. They were very nice about it. I had purchased the extra insurance and was told I would receive the money back for that. Haven’t seen it yet.Reviewed 14 Aug. 2021
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8.0
Pros:YesCons:PricingReviewed 4 May 2021
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8.8
Pros:The staff at this office is always very courteous.Cons:The car could have been cleaner; it smelled of alcohol inside of it.Reviewed 30 Aug. 2019
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4.8
Beware if it is a Holiday!Pros:Location was close to place I was staying.Cons:I know pickup was on July 4th. But was traveling from Missouri to Arkansas on that day. I did not receive a call or email from Avis stating that they would be closing early on the 4th. Otherwise I would have left MS earlier to make it to AVIS by noon. We called customer service to see if there was another pick up location that was open. It was at an airport 2 hrs away and they wanted to charge us $150 more. Thank goodness my flight was not until the afternoon on the 5th, which allowed me to pick it up early that morning before traveling to Oklahoma. I was not happy! CS was not helpful either as far as problem solving.Reviewed 18 Jul. 2017
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2.0
Hidden tax!Pros:Nothing at allCons:Hidden sales tax of 22.5%. Not in Kayak quote and according to my research not the law in Arkansas. Tried to resolve over the phone and Avis rep totally useless. Second bad experience in a row with Avis. Never again!Reviewed 1 Nov. 2016
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2.0
Not correctPros:Nothing. Did not get carCons:Needed a car.Reviewed 17 Oct. 2016
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7.6
If price is the factor, this is your carPros:Basically I liked the car, and the price was good.Cons:You get what you pay for, this was the cheapest car available, but it had nothing except air conditioning. It would have been great had the car had cruise control.Reviewed 26 Aug. 2016
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5.6
PoorCons:My rental ended up costing waaaaay more than originally quoted. I travel ever week and the ONE time I use a personal card to pay for a trip it is 3 or 4x the original cost.Reviewed 27 Apr. 2016
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