Book Avis car rentals at Grand Rapids Gerald R. Ford Intl Airport

Reviews

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Excellent

9

Good

5

Okay

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car was cleanfriendly staff

car availablecustomer service

get the cardrop off location

pick up and dropgreat experience

6.0

Service at the counter was great, but hours of service didn't match service. I arrived at 12am, no one was there. So I have to take a lift to my hotel, and a lift in the morning back to the airport to pick up my rental. When I share this info with the person at the counter, she say...next time give us your number and name and someone will be here waiting for you. Good to know, that info should be communicated to the customer before hand. So the customer doesn't go through much trouble.Reviewed 2 May 2022

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10.0

The Avis people were all courteous and helpful. The type of car we reserved was unavailable so they gave us a choice of three for which upgraded vehicle we wanted. Thec return was also smooth and quick.Reviewed 27 Mar. 2022

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3.9

Promised aCX5 Mazda or better and got a Ford mini crossover. It was beat up on the exterior and was an uncomfortable ride. Very disappointed.Reviewed 25 Jul. 2021

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10.0

Pros:The staff was friendly, efficient, and did not try to pressure me to purchase services I did not want or need. His instructions for finding the car wete good.Cons:Bevause of Covid19 thete were few customers and many cars in the return area. The signage told me to park in an area already filled, the signs should have been moved. However the one employee in the return area was very busy with many things to accomplish. I got it figured out fine.Reviewed 31 Mar. 2020

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6.4

Cons:I reserved a premium vehicle and when I got to the counter they were out of premium vehicle and gave me a vehicle that was below standards So to be better had the vehicle reserved for the customersReviewed 5 Feb. 2020

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2.0

Pros:I didn’t like anything about Avis they over charged me acting like they didn’t want to give me money back then got mad and hung up the phone on meCons:EverythingReviewed 31 Dec. 2019

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7.2

Pros:Car was clean, no issues, booking on line was easyCons:Pick up took longer than expected, as the computer systems (or the person behind the desk) seemed to have issues on getting the reservation uploaded. Drop off could have been better, then person at the counter seemed to asked the same questions twice, so not sure he was paying attention.Reviewed 15 Dec. 2019

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6.0

Pros:Car was clean, drop off was normalCons:I got upsold into a GMC Terrain by the guy at the desk... and it’s got a ridiculous gear shift. I should have stuck with what I ordered.Reviewed 27 Jul. 2019

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5.6

Cons:They had no cars ready when we arrived .Even though we reserved a car for an earlier pick-up time.There were 8 other customers with the same problem waiting ahead of us.Reviewed 18 Aug. 2018

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10.0

Davis was A plusPros:Service online and in person plus plus plus plus plusReviewed 24 Oct. 2017

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10.0

Pros:RateReviewed 5 Sep. 2017

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2.0

Mis-toldCons:I was told that I had to purchase the fuel coverage, which was news to me. I've always declined the fuel, bc I fill it up myself all the time. After telling the Agent in Grand Rapids many times I didn't want it, he said I had no choice and when I filled it up to bring my receipt up in returning the CAR, which didn't make sense. When I returned the car in Battle Creek, I told the Agent and she was dumbfounded and said they should have done that in the first place. This was a terrible experience.Reviewed 4 Jun. 2017

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• How much does it cost to rent a car from Avis at Grand Rapids Gerald R. Ford Intl Airport?

  On average a rental car from Avis at Grand Rapids Gerald R. Ford Intl Airport costs C$ 91 per day.

• What is the most popular rental car from Avis at Grand Rapids Gerald R. Ford Intl Airport?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Avis at Grand Rapids Gerald R. Ford Intl Airport.

• Where can I find Avis car rentals at Grand Rapids Gerald R. Ford Intl Airport?

  5500 44th Street Se Unit 9 is the closest Avis rental location to Grand Rapids Gerald R. Ford Intl Airport. The telephone number for this location is +1 616 233 6330.

• Does Avis offer shuttle or airport pick-up services from Grand Rapids Gerald R. Ford Intl Airport (GRR)?

  Yes