6.0
Pros:They put the spinner knob on when I mentioned that I didn't need hand controls.Cons:Customer service I am still trying to figure out what the extra $109 charge is for and no one will tell me.Reviewed 22 Apr. 2021
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10.0
Pros:The staff was friendly and helpfulReviewed 24 Mar. 2021
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6.0
Cons:The car smelled terrible like smoke. That’s not good when it’s 97 degrees out and you have to have windows closed with air on. It gave me a terrible headache.Reviewed 7 Sep. 2019
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4.8
Pros:Car rental staff was nice, the location can't be beat--just get off the down escalator right by Baggage Claim and there it is!Cons:Renters were at the mercy of whoever looked at the long list of reservations and did not authorize delivering more cars for rental until an SOS from the desk staff. Waited over an hour for cars to be available so they could rent them--NOT professional at all and very unhappy customers!Reviewed 1 Jul. 2019
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6.4
Pros:Fast customer service.Cons:Selection of cars.Reviewed 30 May 2019
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10.0
Pros:ease of pick up and drop offCons:nothing!Reviewed 2 May 2019
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8.8
Pros:Easy check in and drop off. Moved quickly out of airport at arrival and through checkout on departure.Cons:Directions at drop off could be displayed more prominently. Sign on stand at head of drop off lane, versus laying on floor. Posted at beginning of drop of lane versus at the head since parking is to fill available spaces which might just be taken up by the time you see the sign.Reviewed 2 May 2019
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10.0
Pros:Super easy to drop off. Friendly too.Reviewed 18 Mar. 2019
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10.0
Pros:Convenience and trouble freeReviewed 4 Sep. 2018
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10.0
Very friendly and knowledgeable personnel at pick up and drop off.Pros:Girl at pick up very costumer focused and helpful. When we dropped off the car we left our mini pad in o e if the compartments. I rang after the fact and lady came all the way round to where we were at the other side of the airport and returned it. Really good service. I switched to Avis after a v poor experience with another provider and will be using them again.Reviewed 7 Apr. 2018
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2.0
Pros:Was not able to get my rental through Avis, very poor service.Reviewed 1 Jun. 2017
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10.0
great service at huntsvillePros:service and easiness of pickup and dropp ofCons:car was damaged under the front bumperReviewed 22 Apr. 2017
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