Guest reviews
Overall rating
8.4
Excellent
Based on 31 reviews
Cleanliness
8.3
Comfort
8.5
Pick-up/Drop-off
8.4
Value for money
8.5
Pros
"Easy drop, very friendly staff."
(in 854 reviews)
"Friendly staff and super helpful."
(in 577 reviews)
"Friendly staff, easy pick up."
(in 577 reviews)
Cons
"The car smelled like marijuana"
(in 198 reviews)
"Didn't have the car I reserved."
(in 99 reviews)
"Awful customer service, blatantly rude"
(in 148 reviews)
Recent reviews
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Find reviews that mention:
car was clean
great car
great service
easy drop
car was great
returned the car
friendly staff
great experience
airport location
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2.0
First day in business?
Pros: I liked the gas mileage of the car.
Cons: Agent at counter advised they did not have the full-size car I ordered, she had no idea of the different insurance coverages offered and what each one covered, told me to return the car with a gas receipt to prove I bought the gas that would be in the car, had to walk at least 1/4 mile to reach the car I rented, the rented car was dirty and had a service light on along with a low tire pressure light, I was advised there “may or may not” be someone there to receive my car upon return so I was to fill out the mileage, gas, condition report at drop off. I could go on but why bother, no more AVIS for me - very unprofessional.
review from
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6.0
Cons: The car smelled terrible like smoke. That’s not good when it’s 97 degrees out and you have to have windows closed with air on. It gave me a terrible headache.
review from
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3.6
Pros: Comfortable and lots of room
Cons: My pick up time was for 8 am cause was going out of time. Person was late getting to work to open store so my trip start time was delayed by 30 minutes.
review from
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4.8
Pros: Car rental staff was nice, the location can't be beat--just get off the down escalator right by Baggage Claim and there it is!
Cons: Renters were at the mercy of whoever looked at the long list of reservations and did not authorize delivering more cars for rental until an SOS from the desk staff. Waited over an hour for cars to be available so they could rent them--NOT professional at all and very unhappy customers!
review from
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6.4
Pros: Fast customer service.
Cons: Selection of cars.
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10.0
Pros: ease of pick up and drop off
Cons: nothing!
review from
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8.8
Pros: Easy check in and drop off. Moved quickly out of airport at arrival and through checkout on departure.
Cons: Directions at drop off could be displayed more prominently. Sign on stand at head of drop off lane, versus laying on floor. Posted at beginning of drop of lane versus at the head since parking is to fill available spaces which might just be taken up by the time you see the sign.
review from
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10.0
Pros: Super easy to drop off. Friendly too.
review from
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10.0
Pros: Convenience and trouble free
review from
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10.0
Very friendly and knowledgeable personnel at pick up and drop off.
Pros: Girl at pick up very costumer focused and helpful. When we dropped off the car we left our mini pad in o e if the compartments. I rang after the fact and lady came all the way round to where we were at the other side of the airport and returned it. Really good service. I switched to Avis after a v poor experience with another provider and will be using them again.
review from
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2.0
Pros: Was not able to get my rental through Avis, very poor service.
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10.0
great service at huntsville
Pros: service and easiness of pickup and dropp of
Cons: car was damaged under the front bumper
review from
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10.0
Pros: ease of pick up and drop off
Cons: nothing!
review from
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8.8
Pros: Easy check in and drop off. Moved quickly out of airport at arrival and through checkout on departure.
Cons: Directions at drop off could be displayed more prominently. Sign on stand at head of drop off lane, versus laying on floor. Posted at beginning of drop of lane versus at the head since parking is to fill available spaces which might just be taken up by the time you see the sign.
review from
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10.0
Pros: Super easy to drop off. Friendly too.
review from
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10.0
Pros: Convenience and trouble free
review from
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10.0
Very friendly and knowledgeable personnel at pick up and drop off.
Pros: Girl at pick up very costumer focused and helpful. When we dropped off the car we left our mini pad in o e if the compartments. I rang after the fact and lady came all the way round to where we were at the other side of the airport and returned it. Really good service. I switched to Avis after a v poor experience with another provider and will be using them again.
review from
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10.0
great service at huntsville
Pros: service and easiness of pickup and dropp of
Cons: car was damaged under the front bumper
review from
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2.0
First day in business?
Pros: I liked the gas mileage of the car.
Cons: Agent at counter advised they did not have the full-size car I ordered, she had no idea of the different insurance coverages offered and what each one covered, told me to return the car with a gas receipt to prove I bought the gas that would be in the car, had to walk at least 1/4 mile to reach the car I rented, the rented car was dirty and had a service light on along with a low tire pressure light, I was advised there “may or may not” be someone there to receive my car upon return so I was to fill out the mileage, gas, condition report at drop off. I could go on but why bother, no more AVIS for me - very unprofessional.
review from
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6.0
Cons: The car smelled terrible like smoke. That’s not good when it’s 97 degrees out and you have to have windows closed with air on. It gave me a terrible headache.
review from
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3.6
Pros: Comfortable and lots of room
Cons: My pick up time was for 8 am cause was going out of time. Person was late getting to work to open store so my trip start time was delayed by 30 minutes.
review from
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4.8
Pros: Car rental staff was nice, the location can't be beat--just get off the down escalator right by Baggage Claim and there it is!
Cons: Renters were at the mercy of whoever looked at the long list of reservations and did not authorize delivering more cars for rental until an SOS from the desk staff. Waited over an hour for cars to be available so they could rent them--NOT professional at all and very unhappy customers!
review from
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6.4
Pros: Fast customer service.
Cons: Selection of cars.
review from
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2.0
Pros: Was not able to get my rental through Avis, very poor service.
review from
Where can I find Avis car rentals in Huntsville?
1000 Glenn Hearn Boulevard Southwest, Avis car rentals
Address
1000 Glenn Hearn Boulevard SouthwestHours
| Monday | 06:00 - 23:59 |
| Tuesday | 06:00 - 23:59 |
| Wednesday | 06:00 - 23:59 |
| Thursday | 06:00 - 23:59 |
| Friday | 06:00 - 23:59 |
| Saturday | 07:00 - 21:00 |
| Sunday | 07:00 - 23:59 |
Phone
+1 256 772 7404Top tips for renting a car from Avis in Huntsville
- Intermediate rental cars from Avis in Huntsville are around 30% cheaper than other car types, on average
FAQs about renting a car from Avis in Huntsville
What is the most popular rental car from Avis in Huntsville?
Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Avis in Huntsville.
How many car rental locations does Avis have in Huntsville?
Avis has 4 rental locations in Huntsville. Take a look at our Avis rental location map to find the best rental cars near you.
Does Avis have a car rental location at the airport: Huntsville airport (HSV)?
Yes
Does Avis offer shuttle or airport pick-up services from Huntsville airport (HSV)?
Yes