7.2
Pros:Pick up was very slow. Drop off was fine. Staff very nice.Cons:icar worked, very little gas consumption. All good.Reviewed 14 Apr. 2019
review from![kayak]()
2.0
Very disappointedPros:NothingCons:They didn’t have a car which we reserved nine months ahead of time. Considering we were in Bonaire with limited options we were out of luck. They had no idea when or if a car would become available during our two week stay. We were extremely disappointed and were fortunate to find a car (but not a truck or SUV that we needed and reserved) with HERTZ. Will never use Avis again.Reviewed 25 Feb. 2018
review from![kayak]()
2.0
no cars available & we reserved 3 months in advancCons:We had 2 cars 2 separate kayak reservations and no cars. They were 10 cars short. Lots of upset people. We were lucky to get a car at budget but of course it was more money than our reserved price. I called budget and they said it happens all the time because they can't predict how many no shows....so they take reservations without having enough cars.Reviewed 20 Feb. 2017
review from![kayak]()
2.0
I had a reservation but Avis ran out of trucks!Pros:Nothing good about this reservationCons:I had a reservation. When I got to the window after traveling for more than 12 hours, I was told there were no cars available. The person behind the counter didn't speak English. She said "Boogit" several times and pointed to her left. She sat on the chair pointing until I finally realized it was Budget. Boogit did have cars but they charged me more than I was quoted on the reservation. Isn't Avis and Budget owned by the same company? Seems like bait and switch to me. I didn't have a choice and payed the higher price.Reviewed 14 Feb. 2017
review from![kayak]()
2.0
terrible!! booked car 3 months in advance and toldCons:Booked 2 separate reservations for avis trucks on kayak , 3 months in advance. At airport we were told avis had no cars, there were 10 other groups told the same thing. Crazy!!!we were told to go to budget which merged with avis but the rate was higher plus insurance made it all $150 more per week per truck. Plus the truck had a broken tailgate. And was a pos. We are scuba divers and needed to gear up on the tailgate. My tank and bcd fell right off. Bad experience with kayak and avisReviewed 13 Feb. 2017
review from![kayak]()