Rent a Lexus in Banff
Same drop-off
Driver's age: 26-65
Noon
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Companies that offer Lexus car rentals in Banff
Avis
6.7
Okay
16 reviewsBest rated
Cleanliness
7.6
Comfort
7.4
Pick-up/Drop-off
6.4
Value for money
6.4
One location in Banff
Filters
Reviews
8.8 Very good
Sep. 2019
Pros:
It took a while to get used to the car's buttons but it was a very good and clean car. The second person I spoke to who brought the car keys to the railroad station was very helpful and clear on return instructions. The return went very smoothly.Cons:
The 1st person I spoke to on ten (10) calls repeatedly gave me wrong directions for RR station pickup. I said repeatedly that I had was having trouble with phone reception but he kept saying "Call me when you get there." Also they didn't answer phones between 11:30am & 1pm on pick up or return days.7.2 Good
Jul. 2019
Cons:
Better coordination with customers4.8 Mediocre
May 2019
Pros:
Drop off was the worst experience to date. They literally stole my money.7.2 Good
Oct. 2016
Pros:
Good car and value for moneyCons:
I arranged to collect the car at 9am, at 8:59 the Banff Avis office called me unfortunately I missed the call as I was on the way to the office to collect the car. When I arrived the customer agent advised there were no cars available until 11am. I advised her I had booked the car for 9am however the agent advised she called me to change the time at 8:3am. When I checked my phone the call was missed at 8:59, 1 minute before collection. This took 2 hours of our car driving through Banff National Park and we couldn't do this when it had got dark after 6pm.5.6 Fair
Sep. 2016
Pros:
Counter person very unhelpful.Hertz
6.0
Okay
3 reviewsCleanliness
6.8
Comfort
5.8
Pick-up/Drop-off
6.4
Value for money
6.2
One location in Banff
19 travellers who rented a car in Banff gave the car agency they used an average rating of 6.4
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