Book Budget car rentals at Ann Arbor Airport

Reviews

Recent reviews

Traveler rating

Wonderful

3640

Very good

1511

Good

212

Okay

1111

Fair

157

Mediocre

0

Poor

4431

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car was cleannext day

get the carcar smelled

car availablecustomer service

returned the carcredit card

friendly staffnever rent

pick up and dropcar was dirty

10.0

The person behind the counter was extremely professional, polite and attentive. He not only dealt with me with that with another customer and I could see his interaction. He is definitely an asset to budget.Reviewed 21 Sep. 2023

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10.0

Staff were so friendly and helpfulReviewed 21 Sep. 2023

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2.0

Waited forn15 minutes at the counter for someone to arrive and it was during regular business hours. Vehicle smelled so strongly of cigarettes and marijuana that I had to drive with all 4 windows down to keep from getting a headache. The last straw was that the vehicle had not been fueled up and topped off after the last rental. Won’t be renting from them again.Reviewed 21 Sep. 2023

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6.0

Return was fast and easy Car seemed several years old; stains in back seats; several exterior dings and scratchesReviewed 20 Sep. 2023

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2.0

1) at pick up Budget charged 12% more than quoted rate from priceline 2) car was not what I reserved as they ran out 3) car was not washed, had scratched and dents 4) problems created more unnecessary delaysReviewed 20 Sep. 2023

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2.0

Waited from 12:30 am until 4:30 am in their office with 200 other people and only 2 employees.Reviewed 20 Sep. 2023

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2.0

Horrible customer service, reserved cars not available, 2 hour wait time. I would NEVER recommend.Reviewed 20 Sep. 2023

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2.0

Was overcharged by over $100+ at unmanned drop off in Punta Gorda though I returned the vehicle early. Had to call Budget Customer Service twice in order to get it resolved.Reviewed 20 Sep. 2023

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10.0

I have rented several vehicles lately. Stacy, at the Eau Airport office, has been very helpful.Reviewed 20 Sep. 2023

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6.0

I had a late pickup when it was dark and raining so I was unable to check the car properly. The next day I was shocked to see the number of scratches on the paintwork. I called the Nelson airport office and was told they could send through some photos from your files so I could verify that the scratches had already been noted. The email/link to photos did not reach me. I was also told that scratches are regarded as wear and tear but there was one significant long scratch that I was particularly concerned about. The next day I noticed a dent in the passenger door. I took a photo and I think I called again. Basically for the whole of the hire I had anxiety and uncertainty whether I would be charged the excess for repairs to the dent or the scratches, that I hadn’t seen when I picked the car up. I was unsure whether I would be held responsible even though I had taken care where I parked the car and certainly wasn’t aware of causing any of the scratches or dent myself. I won’t be picking up hire cars in the future when it is dark but I also think the check over of the car should have been done with one of your staff. The fact that Budget regards scratches and dents as general wear and tear is up to you but it doesn’t help your customers if they pick up cars late and during bad weather making it impossible to check over the car adequately. Apart from this, I was pleased with the car and pickup/drop off was very straightforward.Reviewed 20 Sep. 2023

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8.0

Everything was good except for the pickup… there was one girl working and she was amazing but I waited on line for one hour! This is truly unexceptable!Reviewed 19 Sep. 2023

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2.0

I walked away from the reservation. The price was not the same as the reservation price. Bunch of crooks at budgetReviewed 19 Sep. 2023

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• 7.8 /10Enterprise Rent-A-Car Car Rentals at ARB

• How much does it cost to rent a car from Budget at Ann Arbor Airport?

  On average a rental car from Budget at Ann Arbor Airport costs C$ 147 per day.

• Does Budget offer shuttle or airport pick-up services from Ann Arbor Airport (ARB)?

  No (According to our data)