8.0
All was fine except the pickup. There were about 6 customers that waited almost an hour for the Budget rep to arrive at the window so we could rent a car. I understand that things were crazy because of the snow, but is snow really that unusual for Aspen? After the Budget rep arrived, he wasn’t rude, but neither was he friendly. I felt more like I was a pain, than a customer.Reviewed 24 Mar. 2023
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10.0
The staff at both Aspen and Bozeman,, it was a one way rental, were friendly and could not help me enought. Great service.Reviewed 21 Mar. 2022
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10.0
One way rental from Aspen CO to Bozeman MT. Two day trip. Went awesome. Easy pickup and drop off. And much appreciated being able to upgrade to an all-wheel drive vehicle (nice Bronco Sport) verses 2-wheel drive since I was driving a mountains roads route in January.Reviewed 16 Jan. 2022
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10.0
The Budget agents were wonderful. Pick up and drop off were a breeze.Reviewed 7 Aug. 2021
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10.0
Easy pick up and drop off ExpensiveReviewed 17 Jul. 2021
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10.0
Pros:Easy pick up in Aspen. Very quick!Reviewed 22 Jun. 2021
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10.0
Pros:Quick and easy pickup. Vehicle was brand new and clean.Reviewed 7 Jun. 2021
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9.2
Pros:Staff was friendly, the car was clean and really nice.Cons:Drop off in Denver was unclear and the staff while busy were not very helpful even when asked what needed to happen.Reviewed 11 Aug. 2020
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10.0
Pros:Staff was friendly and did their job.Cons:Where to pickup rental would have been easier had I known to go to arrivals at the airport.Reviewed 3 Jun. 2020
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5.6
Pros:Perhaps I should have read more carefully. Given the snow conditions, I rented an SUV and must have understood incorrectly as I expected all-wheel or four-wheel drive. I was offered a $150 upsell. Guy walking up next to me got a small all wheel drive which was not offered. Car was outside covered in snow and ice impossible to inspect thoroughlyCons:read description carefullyReviewed 11 Feb. 2020
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7.6
Cons:Car was well used. Seat was very uncomfortableReviewed 28 May 2019
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10.0
Pros:Staff friendly and professionalCons:Nothing.... check in very quick efficient and professionalReviewed 11 Mar. 2019
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