10.0
staff were friendly and efficientReviewed 29 Jun. 2023
review from![hotelscombined]()
2.0
I booked through Kayak and when I got to the Budget desk there was no record of it and we were unable to get a carReviewed 3 Sep. 2022
review from![kayak]()
6.0
Car was clean Car was not ready Extremely Expensive compared to the rest of EuropeReviewed 17 Aug. 2022
review from![kayak]()
10.0
Great staff on the desk who kindly stayed late for us when our flight was delayedReviewed 10 Aug. 2022
review from![kayak]()
10.0
Car wasn’t full of fuel, I was told this on arrival but it makes it awkward on drop off to leave it on a similar level it’s much easier taking it away full and dropping it off fullReviewed 16 Jul. 2022
review from![kayak]()
2.0
It would have been helpful if it had been made clear that a £1300 deposit was required at collection not hidden in the ts and cs when making the online booking. The positive was - cancellation was free.Reviewed 13 May 2022
review from![kayak]()
10.0
Easy transaction. Easy pick up. Easy drop off. Car brand new. What more do you want? 10/10Reviewed 8 May 2022
review from![kayak]()
10.0
My flight was delayed from Luton and arrived at midnight and the staff at Budget were still waiting for me to pick up my hired carReviewed 4 Apr. 2022
review from![cheapflights]()
4.0
Had to cancel credit card two days before flying due to possible fraud and did not have another. Had to use a debit card which meant we have been charged an extra 100 pounds on top of what we paid. Over £200 for a Skoda citigo for 3 days is an absolute jokeReviewed 21 Feb. 2022
review from![cheapflights]()
9.2
Excellent but slow pick upPros:Car, cleanliness, ease of process. Overall car hire as it should be - no excess hard sell, just here’s your car and off you go. Return even simpler.Cons:Delay in picking up due to 1 person only dealing with all Budget and Avis rentals. Not his fault - he was very efficient and friendly but policy decision to employ only 1 person to cover all pickups for 2 companies.Reviewed 22 Jan. 2019
review from![kayak]()
8.0
Hassle FreePros:No hassle picking up car. Great price.Reviewed 23 Apr. 2018
review from![kayak]()
3.6
ABSOLUTE JOKE - do not use.Pros:Car itself was new.Cons:1. The car was supposed to be Full of fuel - it was empty and i was left stranded in the country with no phone service or open fuel stations (pickup late at night) 2. Nobody will answer the phone 3. Upon complaining i was told to just ring head office...Reviewed 10 Jul. 2017
review from![kayak]()