2.0
When I went to pick up the car, I was sent to the wrong pick up location. The type of car I ordered wasn't available and so I had to complete a new booking at a more expensive price and change drop off locationReviewed 27 Mar. 2023
review from![kayak]()
10.0
Rental office closed upon car rental return at 6:20 AM… no follow-up receipt or acknowledgement of car return…Reviewed 10 Jan. 2023
review from![kayak]()
10.0
All was well. Staff were polite & helpful.Reviewed 1 Sep. 2022
review from![kayak]()
10.0
Communication was bad from office to desk my booking was delayed coming through and confusing for the guy on the deskReviewed 31 Aug. 2022
review from![kayak]()
10.0
Friendly staff and new car in excellent conditionReviewed 13 Aug. 2022
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2.0
I got a flat tire while driving in the countryside of Ireland. There wasn't a spare tire in the car. I had to call a tow truck which towed me to the nearest town where I had to wait over night until the shop opened up. When I returned the car I tried to ask for a refund for the new tire I had to buy and the man told me it was my fault the tire blew and that because I didn't buy extra insurance the cost of the tire was my responsibility. Be careful when renting from Budget. It's not a car rental agency so much as it is a used car lot. Once you've left with their car they stop providing any service unless its to take more of your money when you return it.Reviewed 10 Jul. 2022
review from![kayak]()
4.0
Fuel wasn’t at full at pick up despite us having to bring it back full. 48 hours after we returned the hire car and we still haven’t got our deposit back.Reviewed 28 May 2022
review from![cheapflights]()
2.0
Unhelpful staff with no cars to rentReviewed 17 Apr. 2022
review from![kayak]()
6.0
The car was clean and full of fuel. Car needed tyres inflated, exhaust was noisy.Reviewed 3 Mar. 2022
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10.0
Pros:All round great experience, helpful and chatty staff at drop off.Cons:Lucky wasn’t raining but the covered walkway is being worked on nowReviewed 29 Jan. 2019
review from![kayak]()
2.0
Cons:Didn’t get car!:/Reviewed 9 Nov. 2017
review from![kayak]()
7.2
Pros:Good value for money. Nice car to drive (SEAT Ibiza) Helpful staff at pick up compound.Cons:Waiting 20 mins at pick up desk. Salespersons attitude to my having own excess insurance cover. Paying £23 extra for taking car to Republic of Ireland. Windscreen washer bottle almost empty.Reviewed 25 Oct. 2016
review from![kayak]()