Book Budget car rentals in Bogotá

Bogotá, Colombia
23 Sep — 30 Sep
Bogotá, Colombia
Thu 23/9
Noon
Thu 30/9
Noon
Driver's age:

Pros

" and helpful."(in 1394 reviews)
""Great price, veryr.""(in 3750 reviews)
"Great car and -off"(in 1485 reviews)

Cons

"Terrible as well"(in 355 reviews)
"Will Budget again!"(in 252 reviews)
"Car smoke !"(in 239 reviews)

Reviews for Budget in Bogotá

Overall Rating5.1 OkayBased on 44 reviews
Cleanliness
5.6
Comfort
5.1
Overall
5.1
Pick-up/Drop-off
4.7
Value for money
5.0

Recent reviews

Traveler rating
3
1
1
8
0
Find reviews that mention:
2.0
My Reservation Didn't exist and ruined my vacationPros:NothingCons:I reserved a car through Kayak to be picked up in Bogota, Colombia and dropped off in Lima, Peru for $380. I called Budget 3 times to verify my reservation - each time they said yes, I had a reservation and everything would be fine. Not only that - I was told I wouldn't have to leave a deposit and that Budget would give me a certificate to show that I could take the car across borders. When I got to the Budget car rental office in Bogota, they had my reservation but they told me it was not real. They said i could not take a car across a border, I would have to leave a $500 deposit, and that the furthest I could take the car was Kali (which isn't even close to the Colombian border). They told me I'd have to pay for a person to fly to Kali to pick up the car and drive it back AND they said the car rental would actually be about $100 EACH DAY. I booked a flight to Bogota and returning from Lima with 14 days in between BECAUSE I was told many times that I would be able to drive a car between the two cities. How was I supposed to know that the car rental was not real if I booked it and then called Budget THREE times and was told it was real and that I should rest assured. Instead - I had to purchase flights in between the two cities which was much more expensive and not the vacation I had planned, not to mention the stress of being in a Budget rental office for a day arguing with the local staff. Oh, and on top of that, the Budget office didn't even have a car I could take out that day if my reservation had been real. WHERE WAS MY RESERVATION? I am utterly baffled and confused by how terrible this service was.Reviewed 14 Jul. 2016
review fromkayak
5.6
Terrible Customer ServiceCons:The customer service provided by Budget at the airport was awful. We called to pick up the car early and were told that there was no issue. When we arrived they seemed surprised we were early and began to tell us we did not have a car. They found a car for us but after they charged my credit card for the rental they again said there was no car available. We ultimately had to complain with the person's boss on the phone for them to find a car. They also have terrible information security. The person at the desk took 3 copies of my full credit card information which could easily be stolen. When asked his only excuse was that their computers were not working that day but could not explain how they would keep my information safe.Reviewed 16 Nov. 2016
review fromkayak
10.0
Pros:Easy pick up and drop offCons:Stop trying to push your extra charge insurance and saying the insurance that was purchased thru Kayak was not good enough. When my wife picked up the car they convinced her she needed additional insurance that cost more than the total cost of the rental. We had to go back the next day and push for a refund of the insurance even when we showed we had purchase insurance at the time of reserving the rental.Reviewed 10 Mar. 2021
review fromkayak
2.0
Pros:Vehicle was not available when we arrived feb 26th 7am. the car had pico y placa couldn’t be available. It completely ruined our 1week vacation. My wife is pregnant and the female (Diana) that worked there found no solution for us. We left and had to take a taxi and bus.Cons:I will never use Budget anywhere around the world.Reviewed 8 Mar. 2021
review fromkayak
2.0
Worst experience ever renting a carCons:The rental delivery was in the middle of the road while others cars were passing by. That means no time to review the car and in a position where I was jeopardizing myself and my family safety. The rental company knew of this situation but they do not have a parking space designated by the airport authorities where they can properly and safe deliver the car. The car offered at web site was a GOLF or similar which is equivalent to a medium size sedan but when we went there to picked up the car we received a sub compact car. Ask them for an upgrade and they did not have a different model.Reviewed 1 Mar. 2018
review fromkayak
7.6
Good servicePros:Have the car than I wantedCons:The car wasn't running very wellReviewed 8 Feb. 2018
review fromkayak
2.0
budget cancelled my reservationPros:the young lady at the counter tried so hard to help us even though she obviously didn't have the resources to help us.Cons:Budget in Bogota didn't seem like a legitimate business. they canceled our reservation because we didn't arrive within the hour. mind you, we spent 30 minutes trying to find the place within the airport, there wasn't any airport signage. the young lady at the counter was very sweet but her "supervisor" arrived to fix the "situation" and reminded us that we weren't in the US. when i told him this wasn't acceptable he told me to calm down or he wouldn't fix anything. he acted like he was doing me a favor. anyway 2 hours later we got a car that they brought in from the shop. we rented for 4 days, the car had torn seats in the back and lots of dings and dents. on our way to drop off the car just stopped working and the budget people had to pick us up at a gas station. we never got an apology. in addition the "supervisor" told us that he didn't honor Kayak reservations. i will never rent from this Budget ever again.Reviewed 1 Jan. 2019
review fromkayak
2.0
Reservation was cancelled upon arrivalPros:Nothing. I never got the car. What good is a reservation if there aren't any cars?Cons:Everything. When I arrived at the desk, the staff barely brought his eyes from his cell phone to tell me that my reservation had been cancelled and they have no cars. I am extremely disappointed in Budget and the reservation process. Seriously, WHAT GOOD is having a reservation if it's not going to be honored?Reviewed 21 Aug. 2018
review fromkayak
2.0
Cons:Services is awful I stay there for two hours until they finally find out what happensReviewed 6 Mar. 2018
review fromkayak
2.0
Pros:I paid the money on kayak and when I got there, there was no car for me. I’m now begging a claim on my money backCons:Everything. This is the worst service I’ve ever experienced and will never use kayak againReviewed 14 Oct. 2019
review fromkayak
4.0
The car was not availableCons:They cancelled my reservation within one day of my arrival. I was already in transit when I realized the reservation was cancelled. I tried to contact budget upon arrival, but got no answer.Reviewed 11 Jan. 2017
review fromkayak
3.2
DONT RENT HEREPros:Not muchCons:Our (My husband, 2 year old daughter and I) flight got delayed a couple of hours,by the time we landed in Bogota we called Budget and they told us that the full size car we booked was rented by someone else, but that they were so"kind" and had such a good service that they could give me a compact car for the same price. This whole thing was over the phone, they basically told us to either take it or leave it. We asked to solve this face to face so they picked us up at the airport and took us to their offices. there they told us that there was nothing they could do, they only had the economy (compact cars) and we needed a bigger car that could fit my family and my parents. At end of the day the only thing they could come up with was to rent us the car that they use to pick customers up from the airport, (The car has printed signs and logos of Budget on every door with their offices phone numbers, and also had a lot of scratches, bents all over the doors, hood and bumpers). We were tired, our 2 year old hungry and we just wanted to go so we decided to take the car to be on our way.....but sadly things didn't finish there. We purchased the insurance trough KAYAK, so Budget Colombia kindly requested a $1000 USD deposit!!!!!!!!!!!!!!!!!!!. we asked why and were told that those were the terms since we didn't purchased the insurance with them. so I asked how much was the insurance with them and were told that was around $40 USD for the 4 days (the insurance we bought with KAYAK was around $45USD), so we cancelled the insurance with Kayak and took Budget's Insurance....BUT then they told us that instead of $1000 USD deposit they were only going to need a $500 USD deposit!!!. WTF?? what the hell was the insurance for???. On top of everything they couldn't just swipe the credit card to get the deposit, everything was done by phone and for some reason they only contact the credit card franchise (Master card was the first card I gave them) not the bank, for some reason the transaction was getting declined so I called the bank and spend 28 minutes on the phone, the bank told me that after checking their system they were not getting requests from master card. SO, I finally gave up , tried an aMEX and the transaction was done relatively quick. Finally after spending close to 3 hours at Budget we were able to drive out of there in a car full of scratches, bumps and huge Logo stickers on the doors, having payed a deposit twice the cost of the entire rental for the 4 days but that could of being 4 times that. KAYAK AND BUDGET should be more specific about the deposits, one thing is that KAYAK puts a line saying "other fees may apply" but they should be specific about how much the deposits are, is not hard to have that information, specially if the MANDATORY deposits are $500 or $1000 USD not a few bucks.Reviewed 19 Jul. 2016
review fromkayak

Other suppliers in Bogotá scored

Where can I find Budget car rentals in Bogotá?

Aeropuerto Intl El Dorado, Budget car rentals

Address

Aeropuerto Intl El Dorado

Hours

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Phone

+57 321 4277730

Address

Av Calle 26 #96 J 66 Local 04

Hours

Monday08:00 - 12:0013:00 - 17:00
Tuesday08:00 - 12:0013:00 - 17:00
Wednesday08:00 - 12:0013:00 - 17:00
Thursday08:00 - 12:0013:00 - 17:00
Friday08:00 - 12:0013:00 - 17:00

Phone

+57 1 7454811

Good to know

Most popular location

Aeropuerto Intl El Dorado

Most popular car type

Economy

Average price

C$ 29/day

Good deal

C$ 24/day

Top tips for renting a car from Budget in Bogotá

  • 25% of our users found rental cars from Budget in Bogotá for C$ 24 or less
  • Economy rental cars from Budget in Bogotá are around 12% cheaper than other car types, on average

FAQs about renting a car from Budget in Bogotá

  • As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

  • On average a rental car from Budget in Bogotá costs C$ 29 per day.

  • Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Budget in Bogotá.

  • Budget has 2 rental locations in Bogotá. Take a look at our Budget rental location map to find the best rental cars near you.

  • Yes

  • Yes