Pros: Friendly, courteous staff.
Fast transport to and from airport.
Excellent rates in comparison to competition.
Cons: It was very good although the price quoted on the web site did not match what the final charge was--not sure why the difference.
Otherwise the quality of service, car, & the personnel were superb! Will definitely consider using them the next time.
Pros: I was going to Albany NY, not Casper. Thought I had it resolved by phone but NO. Huge line in Albany. After 45 minutes finally waited on. Clerk was cranky, said it was my fault. Ended up paying 2X the quoted price for a dirty car.
Cons: Cleaner car, reasonable price. More than one clerk at the counter. Train the staff to be empathic. Get decent staff on the phone that will do their job and make requested changes. I will never use budget again.
Pros: Equipped with snow scraper.
Cons: Odometer Mileage out was wrong.
Pros: no car when i showed at rental agency
Drop off was quick and easy
Pros: Location was easy to access and return was quick and flawless!
Drop off at Casper airport
Cons: When we went to drop off at the airport, the rental car drop wasn't actually at the airport as labeled. When we finally out the drop off location, it was closed even though they said they were open until 8pm. The door to the office was unlocked but no one there.
Pros: Very friendly and quick
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Compact (Ford Focus or similar) is the most frequently booked rental car type from Budget in Casper.
Budget has 2 rental locations in Casper. Take a look at our Budget rental location map to find the best rental cars near you.