Find reviews that mention:
1.9
cancelled reservation - too much hassleReviewed 8 Oct. 2021
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1.9
impossible to get anyone on the phone - had flight cancel after delays and no way to communicate that to rental co.Reviewed 21 Aug. 2021
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10.0
Cons:Can’t think of anythingReviewed 12 Jun. 2021
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9.2
Cons:No spare tire a three hour delay almost missed my flight very stressful experience I was not happyReviewed 24 Jun. 2020
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8.0
Cons:Provide directions to the Drop off location when the vehicle is originally picked up.Reviewed 19 Nov. 2019
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6.0
Pros:Yes good and friendly staffCons:I left my eyeglasses in car at time of turn in. I had a horrible experience trying to get a phone call in before closing time. Kept getting bounced to the national Avis phone service and wasted time. I wanted simply to talk to desk clerk before she was done work and have her check. No go.Reviewed 14 Sep. 2019
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10.0
Pros:The young lady at the Casper Airport was as professional and courteous as any rent a car person I have ever dealt with. Highly recommend herReviewed 20 Aug. 2018
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5.6
Car was to small and was dirtyPros:Checkin and dropoffCons:We had 7 people including 2 with handicaps. The Tahoe was not big enough for all passengers plus two mobility scooters. This made the 4 day’s we had the car very miserable. And the rental agency was too far away to take the car back.Reviewed 21 Jul. 2018
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10.0
Pros:Car was ready for us Casper and check in at Denver was extremely fast.Reviewed 19 Jun. 2018
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8.8
Pros:The hosts were friendly and helpful.Cons:I was not found in the system at first, even with my confirmation number, but the owner continued to look for my reservation which she eventually found. I was going to be charged $170.00 instead of the $106.00 quoted price. The owner and I agreed on a charge of $117.00.Reviewed 18 Mar. 2018
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9.6
Avis car rental critiquePros:The rental experience with Avis was excellentCons:I didn’t like the Nissan Sentra. 4 stars overall for the rental because I thought the car itself was awkwardReviewed 20 Jan. 2018
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10.0
It's the people who help you.Pros:The people who work for Avis in Casper we're so happy to help with everything I requested it makes me want to go back again.Cons:The car was clean and like new.Reviewed 13 Dec. 2017
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