Book Budget car rentals at Columbus Airport

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24

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5.2

Expectations not metPros:I liked the vehicle. I unfortunately, had get from Norfolk, VA to Columbus, OH last minute for a sudden death in our family. My husband is in the military and I started a new job 2 weeks ago so this was not an easy task for me. My sister reserved a rental for a Ford Fiesta through Kayak. What I got was a Subaru Outback from Avis, with all the bells and whistles and safety features. It was even equipped with driving assist which was the only good thing on my nightmarish travel back. The vehicle practically drove me home and I felt safe, especially while driving alone.Cons:I started my new job 2 weeks ago and was trying to find the most economical way to get home as the only reason I had to travel to Columbus was for the sudden and unexpected death of a close family member and why I chose the Ford Fiesta through Budget. Upon my reservation at Budget, I was directed to the Avis counter and given an Subaru Outback and false information by our agent. As he explained to me and my sister the 24 hour rental days weren't literal and that as long as I had it back by midnight the next day we would only be charged the one day rate. We confirmed this with him twice and he happily suggested we would be "absolutely fine." When I realized I wasn't going to be able to leave when I had planned (another reason I didn't buy a round trip flight) I tried to extend the rental with no luck. After 2.5 hours on the phone and speaking to 3 different people, all who gave me a different answer for every question, it was then that I was informed I had already been on my second day as I had exceeded the 24 hours (but it was not yet midnight). I asked if they would wave the second day if I returned the vehicle immediately (as a plane ticket would have been more economical at this point) but that was not an option. To extend my rental agreement I was charged a 3rd day to make the 10 hour trip back home. I understand it was a holiday weekend and rates are going to be hire as means to travel is in high demand but that does not excuse the fact your employees are misleading with false answers and zero tolerance or regard for their customers. Upon dropping off the vehicle I wasn't given any direction and yelled at from across the parking lot NOT to drop the key I'm the box. I asked what parking attendant would like me to do and he took the keys saying, "We'll email you a receipt." I still have yet to receive my receipt. This is a.very difficult situation in an even more difficult time. It was my first time renting with Avis Budget Group and it will be my last.Reviewed 29 May 2018

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6.4

Cons:The Budget line was closed, so had to stand in the Avis line for 1/2 hour to get my car. I had reserved a economy car that was shown as a 4 door on the site. When I got to Budget, I had to spend an extra $5 /day to get a 4 door. There were scratches on the fender. I walked back in to the desk to report. They said report it on the way out. On the way out they said, oh yeah, they've already been reported. Why couldn't they have told me when I rented the care that there were scratches arlready reported?Reviewed 29 May 2016

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7.6

Overall fine experience other than cigarette smellPros:Convenient location in the parking garage connected to the Columbus airport.Cons:The inside had an intensely strong odor from someone smoking. I am not someone who smokes, so the smell was frustrating. Otherwise the vehicle was fine.Reviewed 24 Oct. 2016

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6.8

Pros:Loved the Jeep Patriot.Cons:Waited nearly an hour for pickup.Reviewed 1 Aug. 2018

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2.0

Pros:NothingCons:If every person I spoke to over the phone would have given me correct information that would have been really helpful and I wouldn’t have wasted my timeReviewed 1 Jun. 2020

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10.0

Pros:Vehicle was very new with only 1,300 miles on it. Didn't smell. Fresh and clean with no smoking that was evident.Reviewed 16 Mar. 2018

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2.0

Pros:Nothing.Cons:Give the entire booking details so people aren’t put out when they get to the counter.Reviewed 18 Jun. 2020

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7.2

$$$Pros:Friendly reminders to return the vehicle fully fueled saved us $8.50 a gallon.Cons:The final cost was 10% more expensive due to additional fees not disclosed when booked.Reviewed 12 Oct. 2016

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10.0

VW JettaPros:Great MPG, comfortable, and easy to driveCons:No cons in my 1700 mile tripReviewed 12 Dec. 2017

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10.0

Quick and Easy RentalPros:Toyota PriusCons:NoneReviewed 23 Aug. 2017

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5.6

Cons:The prize that I book was not same at the accounter.Reviewed 26 Apr. 2016

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10.0

Mustafa at the Budget counter was fantastic!!Pros:We had a rental that ended up being way too small for my family of 5, so we had to go back to Budget to see about getting a bigger car. I was honestly expecting the worst and our Mother's Day trip almost ended up being very bad but it did not, and it was all thanks to Mustafa! He worked so fast and helped us get a bigger car that we were totally happy for. You made our surprise Mother's Day trip a success! I book my car rentals with Budget and will continue doing so!Cons:NONE!Reviewed 15 May 2018

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• 8.3 /10Enterprise Car Rentals at CMH
• 6.1 /10Avis Car Rentals at CMH
• 7.1 /10National Car Rentals at CMH
• 6.4 /10Dollar Car Rentals at CMH
• 6.6 /10Hertz Car Rentals at CMH
• 6.5 /10Thrifty Car Rentals at CMH
• 8.0 /10Alamo Car Rentals at CMH

• How much does it cost to rent a car from Budget at Columbus Airport?

  On average a rental car from Budget at Columbus Airport costs C$ 70 per day.

• What is the most popular rental car from Budget at Columbus Airport?

  Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Budget at Columbus Airport.

• Where can I find Budget car rentals at Columbus Airport?

  4600 International Gateway is the closest Budget rental location to Columbus Airport. The telephone number for this location is +1 380 867 0247.

• Does Budget offer shuttle or airport pick-up services from Columbus Airport (CMH)?

  Yes