Book Avis car rentals at Columbus Airport

Reviews

Recent reviews

Traveler rating

Wonderful

3

Very good

4

Good

1

Okay

1

Fair

0

Mediocre

0

Poor

5

8.0

G OldReviewed 29 Mar. 2024

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2.0

The worst customer service ever from start to fighting finish!Reviewed 19 Nov. 2023

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10.0

not to wait 35" at the counter before Ito get my car...Reviewed 30 Sep. 2023

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4.4

Pros:Drop off was easy.Cons:It took a long time to pick up the car (40 minutes) even though there was only one person in front of me in line. The cars weren't ready. I had absolutely no choice, and the car was not what I had ordered. It was really flashy--something I did not want at all as a woman travelling alone.Reviewed 21 Oct. 2019

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10.0

Pros:I made a reservation for a big car but it wasn’t quite large enough for what I needed, when I went back to see if I could upgrade to a bigger one, they changed the paperwork and within a few minutes for no charge, I had a bigger car ready to go! Thanks again!!Cons:Directions into the rental car pickup/dropoff locations in the airport. It was a little confusing and took us a while for figure outReviewed 12 Sep. 2019

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5.6

Watch for added chargesCons:Billled me $50 extra for fuel (I returned it full) and added insurance that I did not buy with the reservation. avis removed fuel charge but only 1/2 of the insurance charge after I complained. Not renting from againReviewed 25 Nov. 2018

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10.0

Great servicePros:Professional and courteous.Cons:NothingReviewed 5 Jul. 2018

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2.0

Cons:Terrible! Avis sales person at the counter kept trying to sell me things and get me to upgrade for big $ when I was checking in. Wouldn't honor my Preferred status. The car was cheap, dirty, and wouldn't start on occasion. Customer service at Avis was terrible. Never did assist when I tried to fix the problems while enroute to my destination. Maybe that's their new sales technique if you just go with a standard car rather than allowing them to "up" your rental agreement at check-in.Reviewed 28 Dec. 2017

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4.4

Bad carPros:The car was old, high mileage, bad electronics--crappy.Reviewed 16 Oct. 2017

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6.8

Pros:The pick up and return process is pretty simple.Cons:The price was $391 at the rental counter. The price on Kayak was $152. The rep corrected it. Still waiting for the charge to post to my credit card so I can verify the correct price was charged.Reviewed 5 Sep. 2017

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10.0

Great service and price!Pros:Friendly service and nice car. Price was very reasonable.Reviewed 30 May 2017

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2.0

Terrible customer serviceCons:People at the counter were very rude and disrespectful. Originally told me I could use a debit card on file. Then that was denied once I arrived and tried to. Then swipe my credit card over and over saying it wouldn't read. Which locked the card out. I never got my rental. The attendants at the counter told me my brother could come out his credit card on file and use my reservation and I pay an additional 13.99 a day. Which I was fine with. Once my brother got there they said that they never said he could use my reservation and tried to charge double. I will never use Avis againReviewed 23 May 2017

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More

• What is the most popular rental car from Avis at Columbus Airport?

  Full-size (Toyota Camry or similar) is the most frequently booked rental car type from Avis at Columbus Airport.

• Where can I find Avis car rentals at Columbus Airport?

  4106 International Gateway is the closest Avis rental location to Columbus Airport. The telephone number for this location is +1 380 867 0002.

• Does Avis offer shuttle or airport pick-up services from Columbus Airport (CMH)?

  Yes