6.0
Long line at checkin and very few cars. Mostly vans and trucks. Car was dirty and had greasy stains on all the touch points. That said, everyone I dealt with was friendly. Drop off in Pittsburgh was great.Reviewed 20 Jul. 2023
review from![kayak]()
8.0
Quick and easyReviewed 8 Jun. 2023
review from![kayak]()
8.0
The pickup was a little slow because only one person was working. But the drop off was very easy.Reviewed 22 Mar. 2023
review from![kayak]()
2.0
Couldn’t pick it up with out a credit cardReviewed 13 Mar. 2023
review from![kayak]()
2.0
The person that attended at the counter was pretty bad. I rented two cars, one for a colleague of mine and one for myself. He forced to me to pay a second driver on my colleague's rental in order to put his car under my credit card. On the second car, he tried to get me to sign a different price (much higher by the way), than the one that my reservation said. Once I showed him y reservation then he brought down the price exactly to my original reservation with the click of a button. Also, he refused to add my rewards member number because he didn't add it in the beginning. Terrible experience!!!Reviewed 21 Sep. 2022
review from![kayak]()
2.0
Needed a minivan and was not given a minivan making our trip incredibly difficult.Reviewed 14 Jun. 2022
review from![kayak]()
8.0
The wait for the shuttle to the rental car center at CMH was RIDICULOUS. Massive amounts of people waiting for shuttles. Had to take a taxi to the rental car center! Once there, line at the counter was at least 25 people long. Only TWO agents working for THREE rental companies. After that, the experience was superb. CMH has really messed up by putting rental cars off site.Reviewed 14 May 2022
review from![kayak]()
4.0
For pick up: only one agent was working at 8:30am, enormous line with each person's check in taking about 10 minutes. There were four people in front of me and it took an hour to get through the line. When I left there were more than 30 people in line. Very disappointing since I had a meeting to get to, added to my stress.Reviewed 16 Apr. 2022
review from![kayak]()
10.0
We had the rental less than 24 hours. Was a bit pricey.Gentleman in Columbus was Excellent.Reviewed 12 Nov. 2021
review from![kayak]()
7.9
The car was comfortable enough the inside glass was in need of cleaning and pricing has gone upReviewed 14 Sep. 2021
review from![kayak]()
10.0
I love the KIA Fort 2021 it was drive so goodReviewed 27 Jul. 2021
review from![kayak]()
2.0
Pros:Car was niceCons:The car hand not been cleaned and Avis had one person working the counter and he had to also go get the cars. It took 1 hour and 50 minutes to get my car!!!!!! Unacceptable.Reviewed 11 Jun. 2021
review from![kayak]()