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2.0
3 days in a car smelling like cigarette smoke, not acceptable.Reviewed 26 May 2022
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2.0
I was sent an email to remind me to bring my drivers license. In the email they should have included that they do not accept debit cards and only except credit cards. Because I did not know this I was not able to rent the vehicle and my trip was canceledReviewed 9 May 2022
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10.0
Budget was great. Then van we had was not the best for sleeping.Reviewed 4 Apr. 2022
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7.9
The car had scratches and a smoke smell that wasn't already filled out on the check-in slip. I didn't want to be charged for them so it took awhile to notate those and then stand in line again to confirm those with the check-in person. Just an added step that could have easily been taken care of before I got to the car. Also, the price for about 12 hours of use seemed excessive.Reviewed 11 Aug. 2021
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10.0
Pros:Easy in and out. Great Customer Service.Cons:They did everything right. Easy experience.Reviewed 23 Apr. 2021
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2.0
Cons:Agent was rude at pick up. I explained that I need to get to a doctors appointment. She insisted on going through every question although I have a profile with Budget. Then said we had to wait because car just came on and needed to be washed. After much discussion she made us sign as is waiver. She said we should have taken an earlier flight. No earlier flight was available and our flight was late. Which she said was not her faultReviewed 30 Dec. 2020
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8.0
Pros:pick up and drop off car right at the Flint airport convenient. No shuttle travel.Cons:Had to put air in the tires as the low pressure warning came on - twice. Windshield got hit by a rock and cracked. Couldn't contact anyone at Budget in Flint for advice. Never answered their phone. We will see how the charges go for the windshield. ???Reviewed 12 Jul. 2017
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2.0
Budget sucksPros:Vehicle was cheap on gasCons:Customer services was poor they wouldnt give me the vehicle I request had too argure about the rental car for a hr they seemed like they was racistReviewed 2 Apr. 2017
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10.0
Pros:0n time no problemsReviewed 14 Feb. 2017
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10.0
I saved $63.00Pros:I saved $63.00 going through "Kayak". I originally reserved a car from Budget and when advised by my son to use this company the price for the same car was only $48.00 compared to $111.00. Thank you for the opportunity to do business with you.Reviewed 30 Dec. 2016
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8.0
Pros:the attendent at the desk was very confinent and carful-I also told him so.Reviewed 13 Jun. 2016
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8.0
Cons:No instructions on returning. Just parked it in the same area and went inside....no one checked it, acknowledged it was ok, etc.Reviewed 3 Jun. 2016
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