10.0
PerfectReviewed 18 Aug. 2023
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1.9
The staff on 09/10/21 Flint airport was terrible. I’ve been a customer for over 10 years and was treated rudely and given wrong information about debit card policy. The National staff is nothing compared to Enterprise.Reviewed 20 Sep. 2021
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10.0
Thank you, my rental was perfect. I was really surprised with the power of the vehicle.Reviewed 24 Aug. 2021
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10.0
Pros:Staff was friendly and everything was very easy.Reviewed 26 Aug. 2019
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10.0
Cons:Very satisfied!Reviewed 28 Jan. 2019
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9.6
Great all around.Pros:Excellent customer service. Free upgrade to the perfect vehicle for our needs to move my daughter back to school.Reviewed 31 Aug. 2018
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10.0
Family vacation rentalPros:Easy pick up and drop off.Cons:NothingReviewed 6 Aug. 2018
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8.0
Another switchPros:Wanted the advertised Soul, liked the free upgrade and nice people.Cons:You guys never have the car you feature on your website when we are making reservations??????Reviewed 3 Jul. 2018
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2.0
Total disappointmentPros:NothingCons:Booked online...at airporr because had biggest selection, had a family member drive all the way out to pick up car while on vacation to be told since I was PAYING with my debit card i could not take the car. Mind you I tried to call ahead to see what was needed only to get no answer. Never again and now would like refund for insurance prepaid...Reviewed 26 Jun. 2018
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4.0
Not much helpPros:CarCons:When to the service counter. It costed 100. A night for this car and they wanted to add 13.50 to have my spouse drive it. They made us walk way out in a dark parking lot and did NOT bring the car to us. Then there were door dents not reported so we had to walk all the way back up and the counter person did not come out and look at them. We waited to show the dents for 2 other clients which took about another 1/2 hour of our time. Just poorly managed... not very good customer service and costly.Reviewed 18 Feb. 2018
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9.6
Simple, quickPros:Pickup in Flint - Easy access to counter area, friendly staff, nice car.Cons:Car didn't have USB to charge phone. No USB or BT to intreface with stereo.Reviewed 21 Nov. 2016
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