8.0
Biggest issue was that they charged my card 200,00 deposit without saying anything. My rental was 370.00 and they put 570.00 on my card when I picked it up and again when I returned it. Now I have to check my statement and make sure that no only did I get my two hundred back, that they did not charge me twice.Reviewed 22 Feb. 2023
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10.0
Service was outstanding! Locked the keys in the car and Avis/Budget Emergency Road Service was able to unlock the vehicle remotely! So grateful!Reviewed 25 Oct. 2022
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2.0
Even though I had a reservation they were "out of cars". It took them over 40 mins to finally figure things out. It was like the Seinfeld episode.Reviewed 7 Jun. 2022
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10.0
I liked the car. The cleaning of it with the side doors.Reviewed 1 Jun. 2022
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10.0
Excellent staff at the deskReviewed 5 Apr. 2022
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7.9
The Fort Wayne IN airport needs designated signs where you can and cannot park during construction when picking up your rental car. The officer there, Scott Adam, was very rude to us. The staff at the car rental place were efficient and did a good job. Otherwise, a good experience.Reviewed 10 Oct. 2021
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1.9
I wasnt able to rent and they still charged my card.Reviewed 20 Sep. 2021
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10.0
The car performed beautifully. Simply no complaints.Reviewed 16 Aug. 2021
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10.0
We had a reservation. Car was ready when we arrived and the return was a very easy procedure. They had cars to rent when everyone else in a 20 mile radius of the airport were out of inventory. Would definitely use again.Reviewed 18 Jul. 2021
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2.0
Pros:NothingCons:Despite my confirmed reservation, the Budget counter was CLOSED upon my arrival. I could not get my car. Neighboring agency counter said, "they keep odd hours". Will never use them again, anywhere.Reviewed 11 May 2021
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2.0
Cons:Budget was closed and the next day when I spoke with somebody was told that there was nothing that can be done call the 800 number terrible customer serviceReviewed 13 Feb. 2021
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10.0
Pros:Super friendly staff. Gave me an option to get a challenger RT instead of a Hyundai.Reviewed 11 Nov. 2019
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