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10.0
EXCELLENT-NOTHINGReviewed 23 May 2023
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10.0
Easy pick up & drop off. Agents very pleasant & accommodating. Vehicle perfect for our needs.Reviewed 17 Apr. 2023
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2.0
Your company charged me way too muchReviewed 10 Apr. 2023
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6.0
The car (minivan) I reserved was not available and the SUV (standard) was a little tight.Reviewed 26 Sep. 2022
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6.0
The drop off signage needs additional work as it was very difficult to figure out where to pull in our car and the person checking in early in the morning was very unprofessional to us as we didn't know where to put the car, seems you didn't want to walk the extra 50 ft to get the carReviewed 23 Aug. 2022
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6.0
Better instruction on how to drop off rental carReviewed 9 Jun. 2022
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2.0
The pick up was a nightmare. For the record, I went with budget because it had “in terminal” pick-up which is important to me for my right schedule. All the car rental places require a shuttle. We then waited in line for over an hour.Reviewed 30 May 2022
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10.0
Super easy. Checked in and paid at the desk. They told me where to go. Keys were in the car. Car was bigger and better than expected.Reviewed 28 May 2022
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4.0
No one available to drop the car off with ... just had to leave it.Reviewed 23 May 2022
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2.0
Nissan Altima is apparently considered a full-size car. 1 agent working the desk with a line of at least 30 people is not good customer service. All cars should be available for fast pickup vs having to wait in the line.Reviewed 17 May 2022
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4.0
Staff was very efficient and helpful, vehicle was OK, but not very clean. Waited in checkout line with about 20 other customers for approx. 45 minutes because Budget had only one employee checking customers out. This is not an isolated situation because when I returned the vehicle there were approx. 35 customers in line with only two Budget employees. Not acceptable because Budget knows the reservation schedule.Reviewed 7 May 2022
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8.0
The car could have been cleaned better. Found a bottle of previous user under the seat. Car was not full loaded with petrol, but that i managed by keeping my bills from tanking gasoline. With that i could prove that i tanked more than that i used. So that part went very wellReviewed 4 May 2022
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