Book Budget car rentals at Gainesville Regional Airport

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7

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pick up and dropfriendly staff

car availableget the car

car was cleanreturned the car

10.0

Ok, no problemReviewed 27 Sep. 2023

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10.0

Great customer service, clean auto and nice priceReviewed 26 Aug. 2023

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10.0

Love the convenience to pickup and dropping off at late hoursReviewed 26 Aug. 2023

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10.0

My flight arrived at 10:20 pm. The attendant said that the only reason he was still there was because he had to finish something; otherwise, they close at 10. I would have had to go to another rental agency. Also and probably related, they had no record of my reservation even though I had the confirmation with me.Reviewed 27 Apr. 2023

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10.0

Pick up and drop off were very convenient. Would have been nice to have two agents working when planes landed but otherwise everything was great!Reviewed 2 Aug. 2022

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10.0

Pick up and drop off (in a different city) were easy. No issues with the car; got me where I needed to go.Reviewed 5 Jun. 2022

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10.0

Great experience.Reviewed 3 Mar. 2022

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2.0

Had a reservation then after waiting in line for over an hr was told no cars were available ! Left my family and i pretty much stranded.will never uss thg them again.whats the point of making a reservation a month ahead of timeReviewed 28 Dec. 2021

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6.0

The car was not ready at 2 pm, and when I dropped it off in Orlando there was nobody to check it in.Reviewed 28 Nov. 2021

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1.9

Not the type of vehicle that I reserved, smelled like weed. On-site customer service was rude and not helpful. First time we used Budget and the last.Reviewed 5 Sep. 2021

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8.8

Pros:Pick up and drop off very efficient. Staff was excellent.Cons:Car had smell of smokeReviewed 27 Sep. 2020

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2.0

Pros:I wish i had something positive to say but i do not.Cons:Well to be perfectly honest it was the worst experiance i have ever had with any rental car company. After booking i called budget rental in gainsville three different times over 3 days only to be transferred to not 1 but 3 different individuals who could barely speak english and were definately not in Gainsville and of next to no help. They confirmed and told me that someone would be at the budget counter when i arrived or that i would be able to get my keys and that someone would contact me withing 24 hours of flying (which never happened). I landed in Gainsville FL at 936 (they close at 10), but nobody was at the desk, i called the budget company 3 different times that night only to be transferred to individuals that lets face it should not be in customer care and their "supervisors" were an absolute joke and even worse help. Turns out that the card i have on file they didn't charge and they cancelled the booking giving me 0 notification of anything and what customer care do you ask i got as a return? "your rental was cancelled cause we are braindead" oops. no respect, no nothing, if i could fire everyone i spoke with, i would start there. In closing i would like to say that budget your company and your customer care is absolute trash and i would rethink your current business plan and staff before bankruptcy. Worst ever go to ENTERPRISE they were amazing and i could actually talk to someone at their local desk when i called #gasp imagine that? budget = pile of hot garbage. so many other things ill keep to myself......... Please, Please budget do not reach out to me unless you intend to give me cash for the hell you put me, all those others who had to hear me rage and go off in the middle of the airport on your phone staff for screwing me and my brother and sister out of our car stranding us with no apology or reconciliation and zero i mean zero customer care.Reviewed 16 Sep. 2020

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More

• 5.7 /10Enterprise Rent-A-Car Car Rentals at GNV
• 6.0 /10Avis Car Rentals at GNV

• Where can I find Budget car rentals at Gainesville Regional Airport?

  3400 Northeast 39th Avenue is the closest Budget rental location to Gainesville Regional Airport. The telephone number for this location is +1 352 373 3959.

• Does Budget offer shuttle or airport pick-up services from Gainesville Regional Airport (GNV)?

  Yes